Customer Ratings & Reviews

I’ve been using the Microsoft Surface Laptop (13.8-inch, 8th Edition) for about a week now, and my first impression was just how premium it feels. Everything was packaged nicely, it was easy to get out of the box, and the black finish gives it a clean, professional look. There are other color options available, but I really like the understated look of the black model. Setup was exactly what I expected from a modern Windows laptop. Windows 11 walked me through everything, updates installed without any issues, and I was up and running in no time. After using it for work, web browsing, streaming, email, and other everyday tasks, the performance has been excellent. The Snapdragon X2 Plus processor paired with 16GB of memory has handled everything I’ve thrown at it without slowing down. Applications open quickly, multitasking is smooth, and one thing that really stood out to me is how quiet this laptop is. Even when it’s working, I can barely hear the fan. The display has probably been my favorite feature. The 13.8-inch touchscreen is bright, sharp, and extremely responsive. Colors are vibrant without looking overdone, and everything from browsing the web to watching videos looks crisp and clear. The touchscreen responds instantly and feels very natural to use. The keyboard is another highlight. The keys have a solid feel with just the right amount of travel, making it comfortable to type for extended periods. The large haptic touchpad is smooth, accurate, and responsive. It quickly became something I stopped thinking about, which is exactly what you want from a touchpad. It simply works. Battery life has been outstanding so far. After about a week of using it for a couple of hours most evenings, I’ve only needed to charge it once. Microsoft advertises up to 20 hours of battery life, and while that will always depend on what you’re doing, I think that estimate is very realistic for everyday productivity, web browsing, and streaming. Windows Hello facial recognition has worked flawlessly. Opening the lid and being signed in almost instantly without entering a password is one of those features you don’t fully appreciate until you’ve used it for a few days. It makes the whole experience feel seamless. The aluminum body feels incredibly solid and well built without making the laptop feel heavy. At around three pounds, it’s easy to carry around whether you’re taking it to work, school, or traveling. I also appreciate that Microsoft included two USB-C ports, a USB-A port, a headphone jack, and the Surface Connect charging port. Having the USB-A port already built in meant I didn’t have to hunt down a dongle to connect some of my older accessories. The speakers are better than I expected for a laptop this size. They handled streaming, videos, and video calls well. I’m fairly particular about sound quality and usually switch over to my dedicated speakers when I’m at home, but for everyday use I thought the built-in speakers performed well. One thing buyers should know before purchasing is that the memory is soldered to the motherboard, so it cannot be upgraded later. If you think you may eventually need more RAM, it’s worth purchasing the configuration you want from the beginning. The good news is that the SSD can be upgraded later if you ever need additional storage. This isn’t the laptop I would choose for high-end gaming since the integrated graphics are designed more for productivity than demanding games. However, for email, Microsoft Office, web browsing, streaming, light photo editing, and everyday computing, it has been fast, quiet, and enjoyable to use. Overall, I’ve been extremely impressed with this Surface Laptop. It feels like a premium computer in every way, from the build quality and beautiful display to the outstanding battery life and quiet operation. Microsoft’s addition of the Snapdragon processor with its built-in AI capabilities also helps make this laptop feel ready for the future. After spending several days with it, I can honestly say it’s been a great experience using it and has exceeded my expectations in many ways.

This eighth iteration of the Surface Laptop doesn’t have it all, but it sure comes close. It is the Plus version of the new Snapdragon X2 processor, not the Elite version. Ten cores, 16 GB of RAM and 512GB of SSD storage- each complementing the other to give me plenty of horsepower for my everyday tasks as well as energy efficiency to let me work longer without worrying about a recharge. Since this is the consumer version of the Surface, it’s running Windows ARM. I have owned and tested several versions of Surface devices running ARM, including the 11th Edition of the Surface Pro tablet which sported the X Plus Processor. This model is somewhat faster and all the more efficient. The improvement is not dramatic, but it is noticeable. I have used the laptop as my daily driver for two weeks. I have not run it for 20 hours straight in a sitting, but could have, if needed. I have used it for at least 4 to 5 hours every day without having to worry at all about battery life. I either powered it off at the end of the day or simply shut the lid to put it to sleep. It was always ready to go the next day and had plenty of power to keep going. When it was time for a recharge, a supplied compact 65-watt power supply which uses a Surface connect port on the right side of the laptop was able to bring it to a near-full charge in less than an hour. The efficiency of the laptop was such that charging simply dropped off my radar as an immediate concern. The laptop is gorgeous. It is solid metal with a beautiful bezel with rounded corners. The keyboard is quite comfortable and the haptic feedback touchpad worked flawlessly. The fit and finish is as fine as I have ever seen in any device. It is light but has reassuring heft as well with a weight of 3 pounds. Of course, the keys are backlit, and, of course, the screen is a touchscreen. How could you ever do without a touchscreen? Resolution of the PixelSense LCD display is 2304 x 1536 (2K) with a 120 Hz refresh rate. The picture is a very bright 600 nits with a 3X2 aspect ratio for the most screen real estate for office work. The display was easy on my eyes with extreme detail where needed. I have no complaints about picture quality, which was always superb. Stereo audio is full range and features Dolby Atmos. There are built in dual microphones for conferencing and telephony chores and there is a headphone jack on the left side of the laptop. Rounding out the connections on the left side are a USB-A jack and two USB-C jacks (USB4) that can also feed external monitors via DisplayPort 1.4. Wireless connectivity includes both Bluetooth and Wi-Fi 7. This is a Copilot + PC whose AI performance is enhanced by an NPU that can handle 80 trillion operations per second (TOPS). Some features like Copilot and image generation can run offline without transmitting any data to the cloud. I did not try it but I understand that this laptop could be set up for the first time without any internet connection at all, using an offline local account. At this stage of the ARM evolution, I did not lack a single application that I needed to do all my work. All the applications that I use from day to day are either native to ARM or run under emulation. In fact, I had a pleasant surprise. I needed to run Logitech’s My Harmony desktop software to sync one of my devices, and it installed and worked perfectly on this laptop, even though the software is 32bit. If you have doubts about using legacy hardware, of course, be sure to confirm that it will work on ARM. For those who want 4K video editing and heavy gaming, this laptop is probably not best choice. For the rest of us, this beautiful laptop should offer years of efficient yeoman service. Performance for me on Microsoft Office and Copilot tasks was effortless and battery life concerns are gone with the wind. I highly recommend it.

Microsoft’s new Surface Laptop (8th Edition, 2026) is very portable with good performance and nice features. However, the price is a bit high compared to other high performance laptops on the market, and some of the technology is a generation behind its competitors. The version of the 13.8” Microsoft Surface I have is equipped with Qualcomm’s Snapdragon X2 Plus 10 core processor, 16GB of high performance LPDDR5X RAM and a premium NVMe Gen 4 PCIe 512 GB SSD. The laptop display technology is LCD, but uses Microsoft’s proprietary PixelSense, which offers 600 nits of brightness and a 120 Hz refresh rate. Microsoft Surface laptops can be configured with more or less RAM than this model, a larger or smaller SSD than this model, a larger screen size with OLED or LCD technology, and several different Intel or Qualcomm CPUs. Overall, the Surface is very customizable. At 3 pounds, 6.5 ounces with the charger, the laptop easily fits in my backpack and is not burdensome to carry around while walking or on my bike. Usually, my first impression of a laptop’s performance is measured by GeekBench, which evaluates the system’s single core, multi-core and GPU performance. Qualcomm’s Snapdragon CPUs on Windows PCs have been on the market for well over a year now, and they have been making waves in the PC market. Running on ARM architecture instead of x86 architecture, they have their pros and cons. A similarly priced premium laptop I purchased earlier this year with an Intel Core Ultra X7 and 32GB of RAM registered 2897/16668/56666 for the single core / multi-core / GPU on GeekBench. This Microsoft Surface’s performance was impressive, but mixed in comparison at 3320/14445/20327. In other words, single core was slightly better, multi-core was slightly worse, and GPU was significantly worse. The interpretation of these numbers is that for simpler tasks like everyday e-mail, general productivity and web browsing, the Surface will be slightly peppier than my benchmark. However, if you are diving into video / photo editing, complex spreadsheets / databases, multiple web pages open simultaneously, or more than light gaming, the Surface will feel sluggish compared to my benchmark—and very sluggish for anything graphics related. Upgrading your Surface to the Snapdragon X2 Elite will bump performance up significantly—especially multi-core and GPU. One other thing to note with the Qualcomm CPUs is that not all software will function properly with the ARM architecture. Windows for ARM does accommodate most software—but not all—through what’s called a “translation layer” or “emulator” which is mostly seamless. In my case, for example, my native Brother printer utilities would not install (I had to use the printer and scanner drivers built into Windows, so I lost some functionality—but nothing major), and Minitool Partition Wizard would not install at all. However, my Canon printer utilities and all other software installed and executed without issue, and the translation layer did not cause any noticeable lag. If you are running some not-so-common software or utilities, be sure to investigate them running on ARM architecture, or at least through the Windows translation layer. A quick search on social media sites will generally give you a quick answer. I put the Surface through the punches of my normal work routine, and its performance was outstanding. I’ve really got to call out the PixelSense screen technology—for an LCD screen, the brightness and contrast were impressive, and the scrolling was very smooth—even on graphics intensive websites and documents—which surprised me considering the GeekBench GPU score. Calculations in Excel and Minitab (statistical software) was nearly instant, but video encoding—as expected by the GeekBench GPU score—was slow. Battery life—as for all Qualcomm equipped laptops—was fantastic—there was no issue running the laptop with normal work tasks all day without needing to charge it. Overall, I had no significant complaints about the performance of the laptop at all. One other feature worth mentioning is the charger. The charging connection on the laptop itself is proprietary and magnetic. It’s a pretty inventive design, and I like that if I (or someone else) accidentally trips over the cord, it will pull right off without damage to the charger or the laptop. I was worried that if I were travelling with two laptops that I would need two chargers. However, the USB-C ports on the Surface also accept more commonly used modern chargers—but of course you lose the use of that port while charging. While talking about the USB-C ports, they are not Thunderbolt; so depending on the device you are using, you might not get the lightning fast data transfer rates and also lose some of the display signal advantages that come with Thunderbolts. There is also a USB-A port and headphone jack on the same side of the laptop as the two USB-C ports. The trackpad, while large, is not one of my favorites. The haptic feedback on the left- and right-mouse clicks is not strong enough, and many times the left mouse click hangs if activated too close to the bottom corner of the trackpad. I found several occasions where I experienced this hanging issue because that’s where my hand and thumb naturally land for left-mouse clicking. The build quality of the laptop is excellent. It has very nice metallic finishes and colors, plus you can lift the laptop lid without the bottom of the laptop lifting off the work surface. However, I did find the chassis to look quite outdated. Most newer laptops (even less expensive ones) now have lattice keyboards. This is where all the keys butt up right next to each other (no spacing between the keys). These keyboards are nice for larger hands and make the laptop look much more modern. The Surface keyboard, in comparison, is at least a generation behind—although it does function well with good feel. The camera does not have a privacy shutter. For a premium laptop, this is a big miss. Overall, this latest generation Microsoft Surface laptop provides good performance and portability. The screen technology and battery life are definitely its strongest features. However, lack of Thunderbolt ports, an outdated chassis, and a sub-par track pad are its weakest. I also think Microsoft’s price point is a little higher than where it should be, based on other high performance portables on the market—I can get similar (or better) technology and performance for a few hundred dollars less.

Bottom Line: Microsoft built the Surface Laptop to compete in the premium ultraportable productivity market, and they’ve delivered a near-perfect product in that category. Pros: near-perfect design; impressive screen; good sound; solid performance; fast charging and long battery life Cons: no ports on the right side of machine Full Review: (Design) The Microsoft 13.8” Surface Laptop isn’t redefining laptop design, but it perfectly nails the design that categorizes the category. The all aluminum case (mine is black) looks and feels fantastic. There are no visible cooling vents they’re integrated into the hinge) nor speaker grill, which gives the machine a very sleek look. The backlit keyboard offers a comfortable typing experience, and the haptic feedback trackpad feels exactly the wya it should on a product in this category. Interestingly, the ‘delete’ key is where I expected the power button to be (which is located to the left), which may be a useful placement for editing work. The left side of the machine has 1 USB-A and 2 USB-C ports, while the right connects a magnetic charger. One feature I was highly impressed with was the screen. The laptop utilizes a LCD panel, which has the benefit of instant-on when you wake the machine, but also delivers surprisingly good brightness and contrast. HDR looks great and, frankly, way better than I expected for a laptop targeted toward productivity. Also, given how good the screen looks, it’s somewhat surprising that it’s also a very responsive touch screen. With regard to content consumption, the Surface laptop delivers really good audio performance, with crystal clear mids and highs. One challenge for thin and light laptops is audio lows, and this machine is no exception. However, taken together, the audio system delivers high quality sound both in standard and Dolby Atmos modes. Performance-wise, this is my first ARM-powered Windows laptop, and the Snapdragon X2 seems more than capable at handling productivity and AI workflows. Using Co-Pilot on a chip designed for AI, for instance, is a major improvement over using the cloud-based version, as I was able to generate a social media ready poster from a prompt in under ten seconds. I also wanted to test gaming capabilities, and so I installed Final Fantasy VII Remake. The game played really well, with the only noticeable issue being a little bit of frame jitter as I was quickly panning the camera around. My only minor gripe, which is common on premium ultraportables, is that there are only ports on one side of the machine. I really would have liked one USB-C port to be on the right side, but I get why locating both of the same size saves space in the design process. Last, the Surface Laptop is clearly designed for those looking for a premium ultraportable, and it is priced accordingly. That makes it a bit more expensive than other productivity laptops, but those who want design, portability, and performance won’t go wrong with this machine.

The Microsoft Surface Laptop has developed a strong reputation in the PC market. The latest edition in this area is a strong addition. If you want something portable for school, home, or everyday productivity, the Microsoft Surface Laptop 13.8” model may be the one for you. After using it for a while, I found a lot to like, but there are also a few things I didn’t like about it. First off out of the box, it will take a bit of time to get set up. You have to connect it to your Wi-Fi and go through a full set of updates. You will have to sign in to it with a Microsoft account and go through a full set of configurations. In all, it probably took me about 45 minutes to get through it. It is something to be aware of, but after that, you are ready to go. As for performance, the laptop itself is fast. It comes with a 512 GB SSD. IT is not the biggest hard drive, but it can handle most of the standard jobs you have. The system uses the Snapdragon X Plus processor which handled my needs smoothly. A nice feature is the 2K (2304 x 1536) screen is bright and clear. It is also a touchscreen. One thing is if you do have to sign documents, the screen actually handles it very well even if you just use your finger. To round out the nice set of features is a backlit keyboard which is almost a must anymore. A couple of things I want to nitpick on is that Microsoft refers to this having a razon thin bezel. I would not necessarily call it that. The bezel is about an eighth of an inch all the way around. While it is certainly thinner than most laptops, it is noticeable. It is a small complaint, but it is one that stood out. For me, the next negative is probably a matter of personal preference. The Microsoft Surface Laptop used the Surface Connect Charging cord. While I understand the safety purposes behind the magnetic connector, I just have never quite liked the feel of it. It kind of feels cheaper to me. I prefer the feel of USB-C chargers. To me, I like the connection better. Like I said though, it really is personal preference. As far as your expansion ports, it comes with 2 USB-C ports and 1 USB-A type port. There is no HMBI port. If you want to use an additional HDMI monitor, you will need to get an adapter to do so. This will take up one of your ports in the process. CoPilot comes with the Windows Home 11 setup. The CoPilot is a nice feature, and it integrates well with the system. It can help search for files and images that you have on your system. This can be a big time saver in some circumstances. I didn’t use it much for anything else, but this was enough for me to like it. My belief is the Microsoft Surface Laptop is probably best suited for students (including college students), home use, or even people with a need for a lightweight travel system that can handle everyday productivity. It is easily portable. However, if your business requires heavy workloads, I would probably lean more into a business laptop instead of this one. In the end, I really enjoy the Microsoft Surface Laptop. It is lightweight, thin, and has a sturdy outer shell. The touchscreen is one of my favorite features with it. It is great for home and school use. The charger and just lack of an HDMI port are issues for me, but may not be to others. I still recommend the Microsoft Surface laptop to students, home users, and anyone looking for a solid everyday lightweight, portable system.

My review is for the Surface 13 Touchscreen with CoPilot and Snapdragon First impressions of the style and usability was that the laptop is very sleek and thin. It is not the lightest laptop, but it is a very manageable weight and it is thin enough to fit in almost any sleeve or bag. The keyboard has a nice easy touch. Light enough that you don’t have to hit them very hard but there is a click to them so you know you have hit the key. If you are an avid copilot users, there is a special key to open copilot. The mouse pad is large enough that your hand had plenty of room. I like that you can tap anywhere on the pad to “left click”. The screen is a touchscreen for easy use without have to use the keypad or mouse if preferred. The refresh is fast enough that there is no lag when opening or closing apps. The colors are very bright and true colors. Video playback is smooth without any pixelation. I was pleasantly surprised by the sound quality. There are no visible speakers, but the sound depth is very good for a small laptop. One nice feature is the power cord. The attachment is not a plug in. It is a magnetic connector so if you catch something on the cord, the cord with come off the laptop instead of your laptop crashing. The battery life is definitely great and I can see it lasting most of the day without being plugged in. Overall, this is a great laptop. I am enjoying using it.

This Microsoft Surface Laptop is built for AI (CoPilot) and is amazing! At 13.8 inches, it's the perfect size for use at home or on the go. It was super fast to setup right out of the box and performs really well. It is really sleek - and just looks amazing. It is super light and cutting edge in design. It has a unibody design - it looks like came out of the factory in one piece and wasn't assembled. The HDR display is also super vibrant - making it great for design software or video content. It is also a super responsive touchscreen making zooming in or out realy easy. It also has a great oleophobic, making cleaning fingerprints and smudges off it really easy. The touchpad also has haptic feedback making the PC feel like a true hybrid of a smartphone and computer. Another differentiator is the battery life. I've been able to use the PC for more than one day without charging if needed and then it charges super fast. The biggest differentiator from other PCs is that it can process CoPilot AI requests locally on the PC. It has AI-enabled search within Windows making it super easy to find files or documents that might be misnamed or misplaced. Overall, it's a really fantastic PC and I highly recommend it!

I have been Loviiiingggg this laptop. Screen, chassis, keyboard, touchpad, battery life, thermal management under heavy tasks. Everything is great. Nothing is lacking at all. Keyboards are very subjective but for a thin form laptop it is superior to competitors. The built in AI model: Copilot is very helpful for managing the laptop internally. This surface copilot is able to help find photos that may not be labeled properly yet with its visual features. Simple search you photo database describing what the image contains and it can pull up photos with those qualities in them. That is a neat feature that is helpful when organizing and moving photos over from a phone or memory card. The touchpad rivals laptops from their competitors names after a fruit. The processor, ram combo are great. Nothing is slow to load or execute. Web surfing is quick and snappy. Running applications is a nice experience even if they are graphically demanding.(To an extent, dedicated GPU are nice if you need them) I would completely recommend this product to anyone who wants a sleek professional looking laptop using windows. Light to carry around. Robust build quality. I genuinely love it for a college or work laptop.