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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1636 reviews

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95%
would recommend
to a friend

Customers are saying

Customers frequently mention the Surface Pen's ease of use, responsiveness, and compatibility with Surface devices as significant advantages. Many appreciate the multiple tips and the pen's comfortable feel and lightweight design. However, some customers express concerns about the price and occasional battery life issues. A few also cite minor problems with pairing and button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,636 reviews
  • Rated 5 out of 5 stars

    PEN IS WONDERFUL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i LOVE THIS PEN. IT CAME WITH DIFFERENT SIZE NIBS WHICH ARE REALLY GREAT FOR DRAWING AND SHADOWING.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Acurate touch with MS Surface pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect with MS Surface pro and Accurate touch with screen. Good experience using Surface Pen. make easy life while giving presentation with surface pro.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome pen for the Surface 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Surface 4 and bought this pen to have an extra. It is exactly the same as the pen that comes with the Surface 4, and has all of the features supplied by the pen that comes with the Surface 4. It is also compatible with the Surface 3 (which I also have), but doesn't have all of the features on the Surface 3. I am not including all of the techie differences because you can read them on other reviews and also on the Microsoft web site. In my opinion, this pen has much more functionality than the pen that you can get for the Surface 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what its supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was initially looking for nibs only, which I failed to see that it was an online product. I didn't want to order and wait so I decided to get a whole new pen because they came with different nibs that I was gonna order in the first place. Saw the gold one and instantly was digging it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really Nice to Use, Color Anodize Durability Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel of the Surface Pen on the the glass touch screen is a revelation. I compared it right after getting it with a co-workers iPad Pro stylus. We both agreed that Apple's design choice was terrible when compared to the rubber-tipped, slight grippy feel of the Surface Pen. It doesn't feel like pen on paper, but it feels enough like actually writing that you don't care. This is, without question, the best digital writing experience I have personally had. My only really gripe, and to me it's pretty big, is how quickly the color comes off the outside. I bought the blue (silver was out of stock at the time) and really liked how it looked. In less that 2 weeks, it already had wear spots on the aluminum lower at the transition to the nub and the transition to the plastic tail portion from rubbing on the table when I would set the Surface down (magnet mounted) or from being in my TPU lined bag. Terrible durability of the color that has only gotten worse with time. I accepted it and moved on because of how nice it is to use, but don't get this if "ugly" things matter to you. Get the silver and the wear will probably be less noticeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the pen all the time and am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality surfice pen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and stylish pen support even my HP. Has a quick button on top to call for quick function, come in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding the capability of this pen to the Surface Pro is a win-win...affordable and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Must have item, first one didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft surface pen has nice weight to it, and feels great in the hand. It's a great addition to the Microsoft surface and I would highly recommend getting it. The first one I purchased from Best Buy would work intermittently and then stop. I replaced the batteries and continued would you have the same issues. I brought it back to Best Buy and exchanged it and the new one worked great. The pan is magnetic and will stick to metal surfaces as well as the Microsoft surface. It comes in several great colors and is compatible with all Microsoft surface tablets. I have also tried the highly discounted pens for the Microsoft surface tablet that are found on Amazon and eBay and they seem to perform about the same as the more expensive in the store version. Considering my experience with my first pen not working, in store is the way to go on this one.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    good but fragile

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this just a week or so ago for my SP3 and love the new weight of it and the way it feels when writing -- the higher friction tips really change the experience. The magnetic storage design is okay -- it's pretty strong but I still use the loop. The only issue is that I opened it up today to inspect the battery because the pen was writing intermittently, and the paper inside that guides the AAAA battery was wrinkled up and the terminals/contacts inside the pen barrel stripped and came out when I pulled the pen halves apart. When I put the pen back together, the button [eraser click] commands work, but the pen does not write/interact with the device at all. I guess because the terminals/contacts came apart. So the internal build quality is a bit questionable. I've written Best Buy customer care about this and hope they can remedy the situation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Responsiveness, Tips

    Rated 5 out of 5 stars

    You NEED this Pen!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this pen with my Surface. I consider it a necessity, rather than an extra. It makes moving around the screen a breeze, and converts my handwritten notes to type! How cool is that! It is pressure sensitive and comes with a set of tips.

    I would recommend this to a friend
  • Pros mentioned:
    Tips

    Rated 5 out of 5 stars

    Purchased as an upgrade for the surface pro 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this pen! I do a lot of writing on OneNote and this pen performs much better then the one that comes with the surface pro 3. First it’s much smoother when writhing because of the rubber tip it is also more accurate when drawing lines and the last benefit is that you don’t get that glass clicking noise that you get with the old pen. Just buy it worth the upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Tips

    Rated 5 out of 5 stars

    Feels like using an actual pen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it's because I don't often use pens and am not as accustomed to them, but to me, the Surface Pen felt like using an ink pen. It has a nice width and isn't as slick as I thought it would be, so it won't slip from your grasp. I love that it's magnetized so you can stick it to either side of the Surface tablets. I also really appreciate that it comes with different tips, so you can change it depending on if you're planning to write, draw, or what have you. So far I've mostly used it to draw, and it feels really natural and accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Tips

    Rated 5 out of 5 stars

    Great Upgrade from the pro 3 pen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally leave reviews, but I would have to say that the Pro4 pen is a great upgrade from the Pro3 pen. With the Pro3 pen, I was constantly pressing the side buttons when I was writing. It was driving my nuts. I had to make sure the pen was rotated a certain way before I started writing, but eventually it would rotate in my hand and I would press one of the buttons. That never happens with the Pro4 pen. Second, they finally brought back the eraser tip on the top of the pen! That was big! Finally, I didn't think it would matter much to me, but I actually like the new tips. I bought the pen with the additional tips pack; however, I have to say that my favorite is the default one that comes with the pen, so I have not really changed the tips much. I suppose if you're into drawing or something like that, it might make a difference. But for me, I just need to write. The nice thing about the pack is that one of the 4 tips is the same as the default one that's already in the pen. So, it is nice to know that I have a spare in case something happens to the tip in the pen. My final conclusion, I would definitely recommend this pen, especially if you're thinking about upgrading from the Pro3 pen. It's worth the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome input!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pen is awesome for the surface tablet. My handwriting is not great but I am able to do google searches just by writing on the device. Great for touching those hard, small boxes on an app or webpage. I could see this being great for artists, but I stink at drawing so i have no experience in photoshop or other art programs with this pen. Worth the money if you have a Surface Tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Stylus, Tips

    Rated 5 out of 5 stars

    Much better than the previous pen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you get this pen for your Surface. It's compatible with the 3 and Pro 3, as well as the Pro 4. It's much better than the previous pen. The buttons are better placed (I would accidentally press the button on the previous pen), and the tip works as an eraser. The pen tip feels much smoother, and there are several other tips that come with the pen.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great product from Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Pen for my Surface Pro 3 recently. First time, I am using the Pen and I like this product a lot and this is very easy to install (almost nothing). I can use the pen in most of the Microsoft applications on the tablet and it works awesome. It saves lot of time compared to regular laptops usage for MS applications.

    I would recommend this to a friend
  • Pros mentioned:
    Stylus, Tips

    Rated 5 out of 5 stars

    awesome upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with my SP3. Although I don't get to enjoy the higher levels of sensitivity, the rubber tip feels much more natural while drawing. It was nice to find the erasing function working too. A big plus that it comes with extra tips!

    I would recommend this to a friend
  • Pros mentioned:
    Responsiveness

    Rated 5 out of 5 stars

    Should be included with a Surface purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure how to describe it, but you'll want to have the pen to go along with your Surface. In some ways it rivals my Wacom Bamboo tablet/pen as far as precision and pressure sensitivity but is significantly weighter (not in a bad way)

    I would recommend this to a friend
  • Pros mentioned:
    Tips
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pen is black, matte black to be exact. I lost the pen that came with my surface 4 and needed a replacement. It's a bit expensive but hey, it's a premium product. Also the additional tips come in handy and help justify that price.

    I would recommend this to a friend
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