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Customer Ratings & Reviews

Your price for this item is $242.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 99 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Pro 9's ease of use, light weight, and performance. Many appreciate its portability and sleek design, finding it convenient for both travel and work. However, some users experienced issues with the keyboard and reported concerns about the battery life. The need for a separate keyboard and mouse was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 99 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best two-in-one, especially for Students!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best two-in-one on the market!! It does everything and more. The design, system and Microsoft 365 makes a powerhouse of a tablet/computer; and the accessories finishes it off effortlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great for college!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop tablet i’ve had, very fast and great for college! it has helped me a lot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Surface Pro 9

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a great tablet. However I'm disappointed that they removed the plug-in for headphones and the USB plug in. The power cord has quit working after only 3.5 months, not good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s not just an iPad, it’s a PC!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not just an iPad, it’s a PC in a very convenient package! Seriously, this thing is great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Screen flickering

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look into screen flickering issues with surface pros. I didnt know this beford buying and will now have to exchange for a new surface or ultimately return this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Convenient and practical for travel.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical, portable, light, and easy to carry. Ideal for travel. While you can always pinch out the screen, the default screen text is small. I knew that the processor was very elementary but works out since I only use it to run common MS applications and conference calls. The camera and microphone work great in Zoom calls.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface is an incredible device. These tablets take everything you love in a laptop and make it even more portable, and easy to use. The price on these are very high, but you get an incredible machine. The only thing I will say is that it does seem to run a little hot, but it wasn't too big of a deal

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Good and bad aspects to consider

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my purchase only a month or so old, this computer is working well. The location of the built-in camera is reasonable although I can't seem to adjust my position to optimize my screen presence. Peripherals are needed to hook up things like a mouse or download a thumb drive. The computer is heavier than I anticipated because of the need to carry a battery, although I still don't know how long I could get away without it. So far, I haven't figured out how to use the screen by itself (without the keyboard attached). The screen is touch sensitive, so there must be an onscreen keyboard that I could pull up. But I find it quicker to use the keyboard, so my hopes of using just the lightweight screen alone haven't been fulfilled, yet. Biggest downside, this won't work on your lap because the screen won't stay up by itself (its 'leg' needs to rest on a solid surface).

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love this tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this tablet. It’s great for school. I’m currently working on school and it’s been amazing to be able to travel with it. It’s a powerful tablet.  I like that I could use it on the go. I hook it up to my docking station and it works fantastic. This is durable and I would recommend it for anybody who wants the flexibility of a laptop and a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed, Weight

    Rated 5 out of 5 stars

    Surfaxe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast, easy, durable. lightweight, comfortable and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally pulled the trigger and I’m so pleased. Great item. Very easy to set up and easy to use. I travel a lot for business and it’s so light bs my old laptops from the past.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera for a tablet/laptop. Light and versatile. But would recommend buying the different power hub to be able to hook up to bigger monitors if giving presentations.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Surface Pro Present Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to get used to a different Surface Pro after having a different model for 5 years, but this is absolutely a great device! I have faster processing speeds and better wifi connection with the device.The best part of this device, though, is the multi-screen display option. Instead of just havingtwo screens available, I can put up to four different screens to look at which has absolutely been helpful for me. It helps me with writing and researching which comes in handy because I don't have to switch back and forth from different windows. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great screen, battery life isnt terrible. portable. keyboard is lightweight, has backlit, and isnt too bad for the average size guy hands.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Fits all my needs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in the market for something portable and fast. Needed a hard protection case works well on the construction site and dont have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Windows tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a comfortable portable device with surprising amount of power. The SSD is upgradeable and the integrated graphics are surprisingly capable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thankful that I upgraded when I can! Coming from a Surface Pro 4 to a 9, there is already a huge difference. The battery life is far better. Performance is faster and smoother. Of course, with any piece of technology, there can be flaws and pains. I have not reached them yet, but I can say that this was an upgraded I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I love reading articles on it. And I love the interface

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great tablet or laptop for your Windows OS needs.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Surface Pro 9 has great curves compared to the old 4 we had! With Windows 11, it is great with or without a keyboard and mouse. Pen that worked with the 4 works with the 9 as well. Great buy for the price. Solid hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Impressive performance, but dock compatibility

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great, reliable, high performance product. My only dislike is that it is not backwardly compatible with the previous dock models. This resulted in unusual hot surface on the back of the computer. I had to buy two new docks for my two work locations

    I would recommend this to a friend