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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 296 reviews

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77%
would recommend
to a friend

Customers are saying

Customers enjoy the TicWatch E (Express) Smartwatch for its great value, lightweight design, and impressive functionality. It is also a great choice for those looking for a smartwatch with customizable watch faces and useful notifications. However, some users have expressed concerns about its battery life, lack of a heart rate monitor, slow performance, and thickness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 296 reviews
  • Cons mentioned:
    Heart rate monitor

    Rated 1 out of 5 stars

    Look Elsewhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this watch until I wasn't. Pros: Synced to phone with no issues No issues loading watch faces from apps or play store Cons: Flicking of wrist would work 1 of 9 times to show time or screen Would freeze in responding to text messages, would only reply with yes, would not exit the app Heart rate monitor was out of wack, would very 10-20 beats a minute, not accurate. Screen would flicker at the very top at times

    No, I would not recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello Eric! I apologize that you were not satisfied with your watch. If you have any issues we could help look into please email us at support@mobvoi.com. Thanks for your time.

  • Rated 4 out of 5 stars

    Smartwatch

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheap alternate to the other expensive smart watches.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features! Nice watch but the battery life sucks.

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello Cyle,

      We thank you for giving our Ticwatch E a shot and recommend that you allow your watch to go through three power cycles (that is, charging it to 100% and draining it to 0) to improve battery life. We hope you enjoy the watch for the time you need.

      Mobvoi Team

  • Rated 5 out of 5 stars

    Great watch for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My expensive LG Watch Sport finally decided to freak out completely. This watch handles everything it did, minus the Google Pay via NFC, just fine! It is a tad bit slow in the wake up, but once awake cranks along just fine. I'll definitely be looking into whatever is replacing this model for my next Smart watch!

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello Dreddmon,

      We're glad to have you as part of the Mobvoi family! While the Ticwatch E handles basic needs well, I'd have you know our Ticwatch Pro offers NFC Google Pay if you're considering the upgrade. Otherwise, congratulations on your new watch for a great price from us to you.

      Sincerely,
      Mobvoi Team

  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it does everything you could want it to do

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Thanks for loving our watch, Nicole! We are very happy you enjoy it!

      Mobvoi Team

  • Rated 4 out of 5 stars

    Enjoying so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use to get my blood sugar readings. Easy to charge and notifications loud enough to hear

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello TD1kid!

      Thank you for trying our our watch. Out magnetic charger is made to easily slip on and charge after you are finished with use. We hope that you stay tuned for future Mobvoi products. please have a wonderful day!

      Mobvoi Team

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great low priced watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch does everything more expensive watches.

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello Billy! Thanks for making this observation. Mobvoi is working hard to get smartwatches with various WearOS features for as many people as possible. I hope you enjoy the watch!

      Mobvoi Team

  • Rated 4 out of 5 stars

    Not bad for a smart watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the send and receive calls. I feel like Michael Knight in Knightrider

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello Jayvee!

      We're glad you do! Picking up calls on the wrist definitely gives you that "secret tech" feeling! Thanks for chiming in!

      Mobvoi Team

  • Rated 5 out of 5 stars

    It's OK

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice watch for the money I just wish the software was a little more intuitive like the Apple watch I do like the fact that you couldn't answer phone calls on it and talk through it to people on the phone It's good for what's offered I guess

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have preferred an Apple watch but this is a cheaper start.

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hi Fuzzy!

      Yes, we pride ourselves on our budget pricing for the Ticwatch E and it comes as a great starting watch for many customers. We hope you look into our more comprehensive and luxury offerings whenever you are ready.

      Mobvoi Team

  • Rated 4 out of 5 stars

    Great Watch for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does All it is advertised to do. Very Impressed with this product.

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      We appreciate your review, Fatherman!

  • Rated 4 out of 5 stars

    Works excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product.looks good and easy to use light weight.

    No, I would not recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello Kalp,

      Thank you for sharing your kind thoughts about the Ticwatch E. We hope you continue to enjoy it!

      Sincerely.
      Mobvoi Team

  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and long battery life. My son was happy with the gift.

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello! Thanks for purchasing our product for your son. We're glad to be of assistance if he has any troubles with it via [email protected]. I hope he loves it!

  • Rated 4 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure out all the features and will post once done.

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello Neil,

      You can find many of the resources for operation and features online or in the user manual. It may take a little while, but you'll be a Ticwatch expert before you know it! Please email us at support@mobvoi.com with any questions.

      Mobvoi Team

  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch, but u have to know what u are getting,

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello Joshua,

      Thanks for seeing the value in our watch! We're proud to have you as a supporter of Mobvoi. We hope you enjoy it!

      Mobvoi Team

  • Rated 4 out of 5 stars

    Great watch for beginners

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price very sterdy like the color

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello Big!

      Thanks for appreciating our watch and its value. Feel free to swap bands if you would like even more color options for your new Ticwatch E. We hope you enjoy.

      Sincerely,
      Mobvoi Team

  • Rated 4 out of 5 stars

    Really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection issues sometimes but otherwise really great

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello Angel1970,

      I'm sorry to hear of those connection issues. If you ever need assistance with those please send us a quick email at [email protected] so an assistant may try troubleshooting the issue. I'm pleased that the watch has still been working really well for you despite some hiccups!

      Mobvoi Team

  • Rated 4 out of 5 stars

    Nice watch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch. I returned it to upgrade to the ticwatch pro.

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello Lodawg!

      Thanks for trying out our watch. I'll take it as a vote of confidence that you enjoyed your Express so much that you decided to upgrade to even more features and class with the Ticwatch Pro. We appreciate you support no matter the investment and look forward to exciting feedback on our Ticwatch Pro.

      Sincerely,

      Mobvoi Team

  • Rated 5 out of 5 stars

    Perfect smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't shop electronics at all but my husband really wanted this ticwatch. So when I got to best buy the ppl were super friendly and super helpful as I forgot which one he wanted. Bought this one and it was the one he wanted and he loves it. I would buy it again.

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello! Thank you very much for having your husband try our Ticwatch E. Best Buy can be a great place for on-person advice and information. We are happy to hear you were assisted with the right watch! Please let them know we hope they enjoy the watch.

      Sincerely,

      Mobvoi Team

  • Rated 4 out of 5 stars

    seems fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be the type of watch I needed and works well

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Thank you! Please feel free to experiment with the watch to find new ways to use its functions and cater them to your lifestyle!

      Mobvoi Team