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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 350 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers often highlight the sense of security and protection that AppleCare+ offers, providing peace of mind and safeguarding their valuable Apple products. They appreciate the free coverage included with their membership or purchase, ensuring financial protection against potential damages or repairs. Additionally, customers express satisfaction with the comprehensive coverage and helpful support they receive from AppleCare+.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 350 reviews
  • Rated 5 out of 5 stars

    Lifesaver!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is worth it 100%! I don’t know what happened, but when I came home, my MacBook wasn’t working so instead of having to buy an entirely new MacBook, my Apple Care covered most of the $$$ for the repairs.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care+ Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love me come AppleCare+. All my Apple Products are protected to the fullest!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service so much! Very helpful when device is either defective or damaged. Great Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection services

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have all your devices protected! I trust bestbuy to repair and replace my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is really nice 24 month plan is good to have

    I would recommend this to a friend
  • Pros mentioned:
    Free, Warranty

    Rated 5 out of 5 stars

    Freee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty on many things and is a good price for what you get! Free!!

    I would recommend this to a friend
  • Pros mentioned:
    Free, Peace of mind

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind that having AppleCare on all my Apple products gives me. And, if you are a Total Tech Member, it is included for FREE for the first two years. You'd be crazy not to be a Total Tech member.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use the protection but love the fact it’s included with my membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is absolutely worth it. Devices are expensive to fix, and having the extra coverage gives real peace of mind. When something goes wrong, the support is quick, helpful, and saves you from paying a big repair bill. It’s one of those things you don’t think you need until you really need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO WORTH buying APPLE items from BEST BUY!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my iPad and my Mac Mini from Best Buy. As a Best Buy TOTAL member my one year APPLE CARE is extended to 2 years. Additionally, for my trade-in of my old Mac Mini, Best Buy offered me a bit more in value for the trade-in, plus I was able to buy during Black Friday sales so my savings continue to make the value of being a TOTAL member worth it! I would suggest that if you are doing *ANY* trade in, that you get the value from BEST BUY online and keep that linked directly to the price of your new purchase - by making the purchase on line and linking your trade in to the receipt. I did it that way and because I was able to rapidly deliver my trade-in via UPS with the mailing label provided by BEST BUY, my price was guaranteed in writing as long as the returned item arrived on time. The refund for the trade-in was easily handled automatically because all of it was on the same receipt. This method makes it easier for everyone involved! No need to call, or check or ask a random salesperson to figure anything out. It was a seamless and easy process.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all those expensive Apple products, protection is a must, and upon break, they are very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Reliable and convenient service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Monthly AppleCare+ (up to 24 mo.) is a reliable and convenient service that offers extended protection for your Apple devices. With flexible monthly payments, it ensures peace of mind and comprehensive coverage for accidental damage and technical issues. A worthwhile investment for Apple users.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have iPhone or apple products, it’s great to have. To protect and get the service you need

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every iPhone comes with 1 year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ for iPhone extends your coverage to 2 years from your AppleCare+ purchase date1 and adds unlimited incidents of accidental damage protection.

    I would recommend this to a friend
  • Pros mentioned:
    Apple products, Protection

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is great . I have this protection on all my apple products .

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Apply care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I have free Apple care . I like Best Buy. They are so correct, helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth ever penny. Best coverage for all my Apple products. Gives me piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Lifesaver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just awesome, especially if you damage your apple product you can get a close to free replacement which is the best

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    With membership

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes with my membership, however do to so many damages that could happen in an instant i totally recommend this. Especially if there is kids or family pets involved :)

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    LIFE SAVER!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LIFE SAVER IN CASE OF EMERGENCIES. BROKE MY PHONE AT THE BEACH AND IT CAME IN CLUTCH WITH A FREE REPAIR!

    I would recommend this to a friend
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