Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 475 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 475 reviews
  • Rated 5 out of 5 stars

    The yearly subscription is worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection plan included in the "My Best Buy total" plan is a great value for 2 years worth of protection. The subscription covers anything you purchase at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo Switch

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little system. User friendly and compact so that you can take it with you everywhere. Fun to use with friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac book

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop to use during school and home helps me find information I need and amazing technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Computer Monitor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG monitor was purchased as an open boxed item. Got it at a great price and it works great for my home office needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my technical devices from Best buy because the protection plans are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose speaker

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful speaker that is protected and keeps working no matter what!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and the protection plan has came in handy on more than one occasion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was well done and showed up when were supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech protection.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you shop at Best Buy alot like i do...... you need to get the Total Tech protection, because you dont have to worry about warranty coverage for 2 yrs and other perks it comes with. Ask them about Total Tech if you dont have it and you wont be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Hesitate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best offers for warranty and protection that a major retailer offers. I can put so many of my tech purchases from Best Buy under this plan. I truly feel they put consumers first on this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's def a life saver. My kids and I are a clutz and always dropping and breaking something. I have gotten cell phone and game systems replaced for at max 100 lowest zero. Def a money saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every product i have i try to get the protection plan on since i have small children. It has saved us so much money in the long run!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you buy your electronics and appliances from Best Buy if you purchase an Apple device you get Apple care for a cheap price. Other purchases if they don’t perform or break down you can exchange it hassle free for another. This pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My pc

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way i can just take it up to them an they just fix evert problem i have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently signed up for the Monthly Best Buy Protection plan, and I have to say, it's an awesome investment for anyone who wants to ensure their devices are protected. The plan offers coverage for up to 24 months and covers everything that breaks. I was pleasantly surprised to find that it was even included in my Total Tech package, which made it an even better deal. I highly recommend this protection plan to anyone who wants to avoid the stress and financial burden of dealing with unexpected repairs. With the Monthly Best Buy Protection plan, you can rest easy knowing that if something goes wrong with your device, you can easily get it fixed or replaced without breaking the bank. One of the best things about this plan is the peace of mind it offers. Whether you're worried about drops, spills, or other types of damage, you can trust that your device is covered. The customer service at Best Buy is also top-notch, and I've had great experiences with them in the past when I needed help with a device issue. Overall, I can confidently say that the Monthly Best Buy Protection plan is an excellent investment for anyone who wants to protect their devices and avoid unexpected repair costs. It's a small price to pay for the security and peace of mind that come with knowing that your devices are covered in case of damage or malfunction. I highly recommend this plan to anyone looking for comprehensive device protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this comes with my purchase! Is really the deciding factor when and where I purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely worth it’s annual fee

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opens up a bundle of benefits but for me the special offers, two year warranties including AppleCare for two years, free shipping if not in store, many larger items / appliances quite often come with with installation as well, plus 60 day return policy. At roughly $13/mo when you break out the annual fee, it gives more significant benefits for the tech I shop for over Prime or any of the other groups. Hard to argue against it. Just stop reading this review and sign up already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love having this!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having the product protection. We all get our cases and screen protectors with you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total protection for my purchase makes any problem less of a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total protection plan

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been fabulous for me. I crashed a drone into the river and they replaced it immediately. I slso bought a segway scooter which failed in the first 10 miles. They gave a full store credit for it. For me it has been well worth the $180 per year for the insurance. It has also payed for my apple care on my phone, my surface laptop. I am very happy. You also get free advice from the geek squad.

    I would recommend this to a friend
Sponsored