Customer Ratings & Reviews

Have had this protection for about 5 years and we have used it about 3 times and it is a great service and gives us a great peace of mind when purchasing anything from Best Buy

I like knowing my purchase is covered for two full years. Works smoothly alongside my Total Tech Support plan.

We are protected all year round , feel safe and secure while online or going to a Best Buy store.

Protection is always important and give you peace of mind when purchasing

One of the best values for the money. It gives me peace of mind about my purchases at Best Buy.

Reduces my monthly phone bill great value in case of damage to my phone

I do recommend getting the total care Best Buy protection. The customer service is great and it makes easy transactions if you need to return or repair.!

Great value and protection. Especially with Total Protection coverage.

The monthly protection plan is completely worth it. It’s affordable, easy to manage, and gives me peace of mind for any unexpected issues. Claims are straightforward and customer service has been very helpful. Definitely recommend adding this to important purchases.

I had a problem with my Apple computer and was very concerned that I would have to leave it for service with Geek Squad for a long period of time as I needed it for work. Geek Squad was professional, quick turn around, fixed the problem and I am glad I have a yearly contract with them.

Best Buy protection offers peace of mind for all of your electronics!

This protection plan saved a lot of money when my desk top was experiencing problems. Geek Squad fixed the issue at minimal cost.

I love the coverage that Best Buy offers to they're customers. Extended coverage: The plans typically extend the warranty period, giving you additional protection against defects and malfunctions that may occur after the manufacturer's warranty expires. Accidental damage coverage: Many protection plans cover accidental damage, such as drops, spills, and cracked screens. This can be particularly helpful for portable devices like smartphones and tablets. Convenient repairs and replacements: If your covered product needs repair, Best Buy aims to provide a hassle-free experience by offering quick and easy access to authorized service centers or in-store repairs. In some cases, they may also offer replacements if your device cannot be repaired. Peace of mind: Having a protection plan can provide peace of mind, knowing that you're financially protected if something goes wrong with your device. It can save you from unexpected repair or replacement costs, which can be expensive, especially for high-end electronics. However, it's important to consider a few factors before purchasing a monthly protection plan: Cost: Protection plans usually come with a monthly fee, which can add up over time. Consider the cost of the plan versus the likelihood of needing repairs or replacements. Evaluate whether the potential benefits outweigh the cost in your specific situation. Terms and conditions: Read the terms and conditions of the protection plan carefully, including what is covered and what is excluded. Pay attention to any deductibles, limitations, or conditions that may affect your coverage. Product reliability: Evaluate the reliability and durability of the product you're purchasing. If it's a well-built and reliable device with a good track record, the likelihood of needing repairs may be lower, making a protection plan less necessary. Existing coverage: Check if your product is already covered by a manufacturer's warranty or if you have insurance coverage through your credit card or home insurance policy. In some cases, additional protection plans may duplicate coverage you already have.

Love this program with Best Buy. We now buy all our electronics here and know we don't have to worry about repairs.

Like the protection that’s provided for the price and that all my purchases are automatically attached

All electronics are covered for 2 years under the protection plan. I purchase all my electronics from bestbuy or price try to price match. I don’t like being limited on claims. It’s 2 per year with a co-pay

Not tech savvy so this is a godsend for me. Whenever I need help they easily & quickly solve the problem. Very patient.

I want that $400 gift card. When are you going to send it to me. Look back over my purchases and you will see that I am a loyal Best Buy Customer. I deserve that gift card.

Glad I got this protection plan because I already used it to get my computer set up.

Haven't had to use it yet but it will come in handy when I do