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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3746 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 3,746 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection you can fine no other store does this they give you the round around not Best Buy the exchange or refund on the spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes definitely worth to get this bc it's to expensive to go else where

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young men that brought the refrigerator were awesome. They were very careful with bringing the new refrigerator into my home and removing the older fridge. When they finished setting up the new refrigerator they went over the basics and answered all of my questions. They were very professional and respectful. I appreciate that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have ALL items protected for one price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very satisfied with Geek Squad warranty services over the last 20 years. They are the ONLY company I can say that about. They have been very fair IMO. In the last year we bought two PS5s, 2 Big screen TVs and a UHD DVD player. All covered under this one warranty. Plus plus they also give things I didn't expect. We just got a bonus $50 gift card on our recent $499 TV purchase because we're members..plus the normal $20 in gift cards for spending that much. Plus plus plus, they often give a tiny discount on your purchase like maybe 1/2% or something. Every little bit helps. For those that buy a few electronics per year, it seems like a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for peace of mind. Great value worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You just never know

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just never know when you will need insurance. Last thing you want to be without is a major item you just bought

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan is worth it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best by protection is pretty awesome, and they cover almlost everything. Well worth it, just understand somethings aren't fully covered. Pre built PCs have some covered parts but the whole pc isn't. But things like headphones, TV, controllers are easily covered and replaced. This is one of those protection plans you should absolutely always get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being part of the best Buy Total Membership has always given me a profound security stance with regards to items that I've purchased at Best Buy. It provides security knowing that my purchases are taken care of for just about all incidents that may take place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a dvd player! Tried to have it repaired they replaced it! No charge! Bought a Sansung Z Fold 4 ! It got broke only had to pay the deductible! Replaced the phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service all reps moved with a speedy pace and went above and beyond their call of duty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a added benefit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like yo purchase protection as an added benefit but do not like that after so long you have to pay monthly. I personally would like to pay for 3yr or 5yr at one set price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy protection has been the best part of my purchases. I actually just renewed my protection a couple of weeks ago. If you buy all types of electronics, then this is for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has been great for several years and 24 hours coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a Great Place to visit and enjoy and Shop with Confidence. I've purchased my new stove and Refrigerator from here. Purchased lights for my outdoors and Security equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection is solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had good experiences with Best Buy Total which adds the protection automatically anyway on things. Between that and the Apple Care it's paid for itself dozens of times over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible plan and idea

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing that yall have this! It’s an incredible idea!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s not to like about protection, I get protection on all my electronics from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a customer and never had any problems trying to figure any warranty claims with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service protection is ideal.If you have a problem with the item you bought you can replace it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy vs Amazon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went to Best Buy on a Saturday night. After waiting a bit, a salesman appeared. He listened to what we had to say and recommended this TV. Have to admit, he was good at his job, and we were pleased. He did not try to oversell us, but instead directed us toward something that would meet our needs. We were glad we went to Best Buy instead of buying it from Amazon. Good job!

    I would recommend this to a friend