Customer Ratings & Reviews

As both a proud customer and employee of Best Buy, I can honestly say this is the greatest store ever. My recent purchase of the Google Pixel 10 Pro Fold was smooth, simple, and stress-free thanks to the unmatched service Best Buy always provides. From the easy-to-navigate app to the detailed checkout process, everything was seamless. What makes Best Buy stand out isn’t just the products it’s the people and the culture. As an employee, I’ve seen firsthand the dedication my team brings every single day to help customers find the right tech for their needs. We’re not just selling electronics we’re building trust, delivering solutions, and making sure every customer walks away confident and excited about their purchase. This experience reminded me once again why I love working here and shopping here. Whether it’s protecting your device with Geek Squad, upgrading to the latest tech, or simply asking a question, Best Buy always goes above and beyond. If you want quality products, expert knowledge, and genuine care, Best Buy is the place. Proud to say I wear the blue shirt and shop here, too!

I had this protection before. It is great, because you can use it on virtually any physical electronic product at Best Buy, for Geek Squad or what.

HEY FELLOW COSTUMERS! I'm here today to talk about this subscription service that extends the warranty on your electronics. I've been using it for a few months now, and I'm really happy with it. MY EXPERIENCE SO FAR One of the things I like most about it is that it's super affordable. The monthly fee is way cheaper than buying a traditional extended warranty. And it's worth it, trust me. I've already had to file a claim once, and it was so easy. I just called Best Buy, and they sent a Geek Squad tech to my house to fix my TV. It was free, and it only took a few days. Another thing I like is that it covers a wide range of products. TVs, laptops, smartphones, appliances—you name it, it's covered. So if you're like me and you have a lot of electronics, it's a great way to make sure they're all protected. Of course, no product is perfect and it does have a few drawbacks. For one, it only covers products that you purchase from Best Buy. So if you buy your electronics from other stores, you're out of luck. And two, the claims process can be a bit of a pain. You have to go through a lot of hoops to get your product fixed or replaced. But overall, I think it offers great value for the money. CONCLUSION So, should you get Monthly Best Buy Protection? I say yes. It's affordable, it covers a wide range of products, and it's easy to use. Plus, the peace of mind is worth it. You never know when your electronics are going to break down. But with Monthly Best Buy Protection, you can rest assured knowing that you're covered. Just don't tell my kids that I have it. They're already pretty good at breaking things. I don't need to give them any more ideas.

Replacing my old Note 8 ( I LOVED this phone!) & NOW FINALLY sitting down months later to review my LAST cellphone, the Samsung Ultra Note 20...TBH, it's no longer a new phone in the generation of Samsung hot cellphones, BUT no matter...processor speed IS a firestorm...and while people will occasionally complain about size, it's NOT an issue for me...LOVE the in-phone feature of "Screen Recorder", & YET, to the chagrin of many techies who think ONLY about the connection features of the Note Series (I'm sure...) I TRULY & ONLY bought the phone FOR the camera...ONE of the best cameras on ANY phone made, and the WIDE angle is DOPE! VERY happy to have both a FUN phone, & keeping in line with my photo addictions!!! My son's advice was correct..."Dad, U take good photos with ALL UR cameras, U REALLY need to use UR cellphone more"!!! THanks Samsung, & THanks BestBuy

My Samsung products that I buy here are amazing.the Book 360 is light, has an excellent keyboard, is very fast, and reliable.

It is seemless to enroll and apply to all purchases. Coverage is great. Best Buy makes purchases easy.

Love my new phone. I am getting use to all the things I can do on it.

I really like my new Galaxy S24 ultra. It is quite possibly the last smartphone that I will ever buy.

I love that all my purchases are covered under warranty. The salespeople always acknowledge that I have this protection. Its cheaper than buying individual protection coverage on items. I've used it for my cellphones and they replaced my protection screen with no questions asked. I buy more things at Best Buy because they price match items and I get protection. Win Win.

Impressed with customer service and professionalism capable staff

As stated above . Good policy. Wondering tho if it covers two years no matter what after paying the 179.00. Answers appreciated

I like it it is two in one big screen and small same time

An amazing protection plan, I can always count on the best buy protection plan as they always help with any questions I have.

Great protection plan for keeping your items in the best condition and saving a ton on potential repairs

Trying itout and praying it pays for itself. I hope so

I think i have been hacked. My battery dosent last very long and the keyboard is not very adjustable

This is an amazing and simple phone and was affordable.

With as many products as I have purchased from Best Buy it only makes sense to have their protection plan

It would make since to cover my phone since it was bought in full price

My s23 ultra is awesome the best camera I have ever had. Highly recommend it.