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Customer reviews

Rating 4.3 out of 5 stars with 2430 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,430 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD took care of all my needs..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is GEEK SQUAD. Boughten some of my best electronice from them... trust theyr work an love the products...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and very useful warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to purchase and if anything goes wrong with my new cellphone Best Buy will repair it for free and if it can't be fixed I get what I paid for it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy phone fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took care of me, get the protection plan it will be the best decision you ever make. Thankyou for helping me fast to get my phone situation taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A true life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have broken so many phones in my lifetime being super accident prone and also always seeming to buy phones that end up just randomly dying, having this protection plan has never once let me down! Not to mention it's saved me hundreds if not thousands in the process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goog service........................................................................................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love I Watch everything in full screen!! Really recomended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of minnd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for peace of mind, especially on things that will get a lot of wear. Best Buy customer service has always been stellar, that's what keeps me coming back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection for your equipment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans at BestBuy are simply the best! Do not buy any electronics without the protection plan. They offer a good response, easy to make a claim and workout to be satisfied. In fact, I prefer to buy an equipment in BestBuy just of the protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Depends on the item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if it is a lot of money, it is good to know that I can get a replacement for a good number of issues. But I would say it's only worthwhile on expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this 100%. My phone fell and the screen cracked, I take it to the squad over there they gave me the full refund of the phone (store credit) plus the remainder of my unused protection. Great job BestBuy

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Protection for our expensive cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Geek Squad protection for my husbands new Samsung S22 Ultra. We haven't had to use it but it's nice knowing that our investment is protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is very compact. It fits in my pockets great! Great for selfies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had occasion to use it yet but after expenses incurred on previous unprotected phone, this was an easy decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a return customer of Best Buy for years now, and I love Having the geek squad protection plan. Over the years I have actually had to use it a couple of times,and I must say, It has been a True asset to my investments. I personally recommend it, and prefer the 2 year plan.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy process to set up account. Service dept was very helpful & friendly. Feel better knowing my phone is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola phone G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this store, i hope it nevers close, thank you for all your help and kind customer services. my product was delivered on time and i was help by the most awesome people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geeks called protection on anything that I have from Best buy definitely would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife's phone and you can't go bad with a 2 year warranty, it covers loss, damage and other stuff and the price is reasonable, so if you think your phone is not going to be protected then this is your option to purchase the geek squad protection, I hope this helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the monthly accidental protection plan for my daughter's phone. It is very important you purchase an accidental protection plan any time you purchase any electronic product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All ways Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used but i be in a moment for use cause i lost my pho e

    I would recommend this to a friend