Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 2430 reviews
(2,430 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Rated 5 out of 5 stars
GEEK SQUAD took care of all my needs..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is what it is GEEK SQUAD. Boughten some of my best electronice from them... trust theyr work an love the products...
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Easy and very useful warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to purchase and if anything goes wrong with my new cellphone Best Buy will repair it for free and if it can't be fixed I get what I paid for it back.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Easy phone fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They took care of me, get the protection plan it will be the best decision you ever make. Thankyou for helping me fast to get my phone situation taken care of.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A true life saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have broken so many phones in my lifetime being super accident prone and also always seeming to buy phones that end up just randomly dying, having this protection plan has never once let me down! Not to mention it's saved me hundreds if not thousands in the process.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Goog service........................................................................................................................................
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In love I Watch everything in full screen!! Really recomended.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the peace of minnd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for peace of mind, especially on things that will get a lot of wear. Best Buy customer service has always been stellar, that's what keeps me coming back.
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best protection for your equipment!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection plans at BestBuy are simply the best! Do not buy any electronics without the protection plan. They offer a good response, easy to make a claim and workout to be satisfied. In fact, I prefer to buy an equipment in BestBuy just of the protection plan.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Depends on the item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even if it is a lot of money, it is good to know that I can get a replacement for a good number of issues. But I would say it's only worthwhile on expensive items.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome thing to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this 100%. My phone fell and the screen cracked, I take it to the squad over there they gave me the full refund of the phone (store credit) plus the remainder of my unused protection. Great job BestBuy
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Rated 5 out of 5 stars
Protection for our expensive cell phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Geek Squad protection for my husbands new Samsung S22 Ultra. We haven't had to use it but it's nice knowing that our investment is protected.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Love my phone!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is very compact. It fits in my pockets great! Great for selfies!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Cell phone peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had occasion to use it yet but after expenses incurred on previous unprotected phone, this was an easy decision.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a return customer of Best Buy for years now, and I love Having the geek squad protection plan. Over the years I have actually had to use it a couple of times,and I must say, It has been a True asset to my investments. I personally recommend it, and prefer the 2 year plan.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
No complaints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy process to set up account. Service dept was very helpful & friendly. Feel better knowing my phone is protected.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Motorola phone G
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love this store, i hope it nevers close, thank you for all your help and kind customer services. my product was delivered on time and i was help by the most awesome people
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the geeks called protection on anything that I have from Best buy definitely would recommend
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great option.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my wife's phone and you can't go bad with a 2 year warranty, it covers loss, damage and other stuff and the price is reasonable, so if you think your phone is not going to be protected then this is your option to purchase the geek squad protection, I hope this helps.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accidental Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the monthly accidental protection plan for my daughter's phone. It is very important you purchase an accidental protection plan any time you purchase any electronic product.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
All ways Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used but i be in a moment for use cause i lost my pho e
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friend
