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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,442 reviews
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a one year protection plan in which i purchased in case the item in which i purchasedb something went wrong i would be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no problem getting my phone screen replaced with this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad have best responses on my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service online and on place. Great offers and greatest solutions for your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peice of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily i have had to use it yet but its nice knowing i have it just in case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy warranties are pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a reason to use my warranty, but I'm happy I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed them so Id say the products I purchased were very well built

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this device works great, worth the price tag. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gggggggggggggggggggggggggggggggghgggggggggghg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. When the phone doesn't work Geek Squad is quick to replace it. No issues

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed I’ve purchased multiple electronics and never have i had issues till Purchasing a phone,i had specifically asked if the warranty covered cracked screens or charging issues the sales person told me yes i had also asked if there was a deductible and he had said no just bring the phone in if you have any issues.AND We’ll do a instore Return TURNS OUT THERE IS A DEDUCTIBLE THERE IS ALSO A 3-4 day waiting period till i recieve my phone this is ridiculous bestbuy needs to talk to there employes so they can properly explain the warranty procedures.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Tecknoheckno

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How wonderfully so if the screen cracks or if it gets wet and doesn't work right easy to turn in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad never had to service the product, I got rid of the phones before expiration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. Best Buy never fails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need to use it but it was nice to know I had protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is as good or better than what your service provider offers. Best part is, it's backed by one of the largest retailers in the country!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is vert helpfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really good help they are vert nice always down to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a great service. I have had many great experiences with ALL of the agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad showed me great items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were very good items to buy. Well garenteed items and membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 recommend to anyone who is hard on there device. Spend the money now so you don't have to later!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the price. Lasted a long time. Durabkez easy to use for a starter phone for your teen.

    I would recommend this to a friend
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