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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,442 reviews
  • Rated 5 out of 5 stars

    Trust me you’ll need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad for the win always there when I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Technical Assistance is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad assistance I have received is always great! I shop Best Buy because of the technical services available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice................................................................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone was stolen tried using the protection plan i paid for. Did everything they said i needed to do, and believe me i got the run around on that! Anyways theybsaid they would replace it within 10 business days waited 14 called back they gave some excuse they cant find a replacement phone to send so they would send a voucher for me to purchase a new one. Its been almost a.month still nothing and now when i call they keep transfering me to different departments until finally they hang up on me. This extra protection is a complete WASTE of money and i will never purchase a phone through best buy again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was good and I didn’t worry about it because I have geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are amazing they no how to get things done. i love them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought a phone from them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team good customer service specialists open good hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. Anything happens to your device and they will replace at no cost or at a low cost depending on your plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement process was smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone, it has excellent features and a good picture quality

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love geek squad protection-no hassle and no fuss in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto G Stylus 5G 2022

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience was great. I Love Best Buys. Thank You

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope u can help me with my account something seems off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Everybody helped us. Service good. My favorite store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced previous phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to get this phone. Previous LG broke. Great replacement policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for your electronics, they cover everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good any issues I have had before on any geek squad warranty they have always come through

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my broken phone screen and works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geeks squad, even though there name is lame, they tend to keep you in the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an excellent phone. It folds up pretty small for convienence and when open you can barely tell its a flip phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my lost cellphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service from Geek Squad, by Best buy. Its worth for costly devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection tò my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confortabile of my devices are getting damaged

    I would recommend this to a friend
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