Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 2441 reviews
(2,441 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
to a friend
Rated 5 out of 5 stars
faster service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really satisfy with the service fast and good one
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protect for the price. I got it for my s23 ultra.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They replaced my galaxy z fold 4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about Greek service. They respond and work with you .
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good any issues I have had before on any geek squad warranty they have always come through
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad has my back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have peace of mind knowing that if something ever happened to my new phone, they'd have my back.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Rated 5 out of 5 stars
1 year protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My phone was quickly replaced when it would no longer charge .
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Mobile extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to repair my phone because the usb port was not charging. The solution that they offered was to replace the phone but i had to make a payment for the replacement. So in this case the extended warranty wasn't really useful for me
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Buy Technical Assistance is Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad assistance I have received is always great! I shop Best Buy because of the technical services available.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
2 Year Complete Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Luckily I haven't needed to use this but if I do, I am glad to have it.
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it but well worth the peace of mind ,broke the screen on last phone and wish I would have had this for that phone.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad offers one of the best in class protection plan. It’s always good to have for valuable items purchased from Bestbuy
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it for serious damages
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind knowing you have coverage until something goes wrong and you realize your deductible for a small cracks is $200
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Screen protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for applying my screen protector on my new phone.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope u can help me with my account something seems off
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I have never used Geek Squad but would rather e it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never used Geek Squad but have heard so many good things. Especially with everything g it covers. It is definitely a good investment
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Replaced previous phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used this to get this phone. Previous LG broke. Great replacement policy.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
A better value then applecare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easier and faster service and a better price then AppleCare.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Bought a phone from them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great team good customer service specialists open good hours
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good insurance and peace of mind, would purchase again
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have. Anything happens to your device and they will replace at no cost or at a low cost depending on your plan.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
