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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,442 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Def came in handy. Official wont go with out it if i buy a new phone outright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ibreaktheyfix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be having my note 10+ screen fixed tomorrow so hopefully everything goes smoothly. Will update again after service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this will be worth at the end, I gotta read more about it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good.................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement of broken phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help on previous phone's very informative slot of help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did good jobto fix my phone and service was fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost is high and co pays are not great. Have not used it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome coverage covers everything from accident to software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone work as it should has a decent amount of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped with my exchange of a damaged ph

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful welcoming and made my visit priority!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Candie. Thanks so much for sharing this with us! We're so glad to hear about your awesome interaction!! Please let us know if there's anything else we can do for you.

  • Rated 5 out of 5 stars

    Love my warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plan ever Gives you peace and mind Better th as n any phone company warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad for over a decade. Everyone is extremely professional, friendly and very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt be happier with the Geek Squad Protection. I love that I can come get another phone if something happens with this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the place to shop for phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet with any of my devices. I purchased it because my last one expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been happy with the online support and in person serv. The price is fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind with Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this protection for most of my purchases. I've only had to use it a couple times and it has been well worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assume the Geek Squad service will be as good as the in store service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technical support plans are some of the best out there to choose from. Any and all accidents are covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CAUSE TOO MUCH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection GOOD, BUT CAUSE TOO MUCH

    I would recommend this to a friend
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