Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,442 reviews
  • Rated 5 out of 5 stars

    Fully insured

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windsrful peace of mind remembering i got covered on this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not (fortunately) had to use them for anything I have ever purchased from Best Buy. I invest in the protection for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was real lucky I did not need to use it this time but the past it saved me headaches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plan ever Gives you peace and mind Better th as n any phone company warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped with my exchange of a damaged ph

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful welcoming and made my visit priority!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Candie. Thanks so much for sharing this with us! We're so glad to hear about your awesome interaction!! Please let us know if there's anything else we can do for you.

  • Rated 5 out of 5 stars

    Best Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt be happier with the Geek Squad Protection. I love that I can come get another phone if something happens with this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technical support plans are some of the best out there to choose from. Any and all accidents are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind with Geek Squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this protection for most of my purchases. I've only had to use it a couple times and it has been well worth it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor communication, best buy didn't follow through

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan along with a new phone, was told explicitly that any replacement or repair would be done in house or I wouldn't of bought it, fast forward to today the camera on said phone quit working. I called support, to verify the steps to get it replaced. was told to schedule an appointment to get it fixed only to get there and find out they couldn't do anything about it except have a replacement mailed to me, which originally I was told would be here in two days, yet I still have zero tracking info, and they cant tell me it either

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very hy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my cellphone phone.activated who first gy easy to call my phone service . thanks for all you all do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good To Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it but is good to know I have it just in case I need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CAUSE TOO MUCH

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection GOOD, BUT CAUSE TOO MUCH

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service desk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service. I have nothing else to say about this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    haven't used it yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assume the Geek Squad service will be as good as the in store service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this warrantee buy it for everything i purchase at best buy. Sometimes i only buy at best buy for this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet! Wanted things protected! Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't wait

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought phones from Best buy and they don't take long to either repair or replace your cellular device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy a phone without it. If things go wrong, call Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always gives us the happiness of all these perks they are offering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlocked Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy no issues to add this days after I purchased.

    I would recommend this to a friend