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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,442 reviews
  • Rated 5 out of 5 stars

    Solid Phone Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used it yet but Best Buy offers a great deal to protect your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpfullllll(:

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good... haven't had a bad experience with them so far and I hope it continues to stay like that! (:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate this as outstanding. Would do this over again. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and assistance for a new customer and frie

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent deal to protect against most damage, but not all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my phone easily.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I unexpectedly had to use the accidentally insurance to replace my phone and the Geek Squad Insurance was easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage is a must have. I highly recommend! The price is fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the best, no questions they just take care of it. Great friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and skill!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job putting on my screen protector for my new phone. It looks like it's not even there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S21

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 2 year plan because it was a brand new phone. Let's just hope I won't have to utilize it. I got a s21.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate having the monthly option of the geek squad service. At the time the 2 year option wasn't feasible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then provider insurance for phones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The few times ive had to go through geeksquad, i was glad and pleased on the phone side of things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone replace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and quicky to request the service.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection Plans are great. I have used them before and if they can't fix it they replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this plan on a phone for our disabled son and have used it every time. Geek Squad has always come through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSPP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy and relieved I got the GSPP, it gives me piece of mind that I have the insurance incase anything happens to my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Problem solving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always very responsive to my needs and correct the situation or give excellent instructions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra protection in case of drops, cracks...they replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protects!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection works great. I will buy this plan again. I trust these guys from Geek squad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    " ...Peace of mind is greatly rewarded."

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bit much to pay for the deductible if anything were to happen to my product, overall I think this purchase is fair since I expect to have and use my product (Google pixel 4a-5g) for my re than a couple of years if possible, and the peace of mind is greatly rewarded.

    I would recommend this to a friend
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