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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2441 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,441 reviews
  • Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra protection in case of drops, cracks...they replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geekquad with my electronic purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it every time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live it! On all your purchases, get the protection plan. It’s the only way to cover and protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this plan for my moto G. haven't had to use it. but it's good to know its there if i need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel so much better knowing that my device is protected. Id highly recommend this service they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSPP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy and relieved I got the GSPP, it gives me piece of mind that I have the insurance incase anything happens to my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I decided to get some form of insurance if anything goes burst with my S21….Worth the investment I guess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very inexpensive insurance well worth it $ 1,500.00 do yourself a favor put as much insurance as you can on your gear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection a week later i dropped my phine and they said they dont cover samsung phones anymore so they gave a refund instead although i am great for that i would have liked to purchase a protection plan for the new phone i purchased right after

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    phone replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, I would get it again, had a situation with a phone, replaced without issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use this for my phone but I get this service for my other devices and its pretty easy to get a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ny best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy insurance is reliable I will recommend this insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Little Extra!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As delicate as some of these mobile phones can be, it's great to know that I have a bit of extra protection just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prace of mind granted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for a fair price to protect my phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great service, they answer your calls fast and help you out, only problem i had was that at the store they failed to mention i had to pay $250.00 when i lost my phone and had to get a new one. I thought the phone was covered with the initial payment

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this insurance for my protection phone was awesome protection everything I am more confidence using the phone because cover all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never think not to buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a piece of mind add this warranty to ur electronics anything happen u get a remplaced for a new geek squad team are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is better to be safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have protection than sorry. They replaced the screen if its cracked or give you a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is very efficient and I returned the phone because it did not have extra memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really great plan to have I've had to use it for a phone and the exchange went smoothly

    I would recommend this to a friend