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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,442 reviews
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet. But I am glad there is always warranties for my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, purcase with my microsoft duo 2 due to 4 panels of glass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still got it! worth having as ai drop my phone a lot..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan has it covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will never need to use this service for my new Samsung phone, but if I do, it's covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S22+ ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan when you need it the most...monthly or yearly plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probability of fully functioning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to protect my Samsung Watch. It was well worth cuz actually had to use 16 months later

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAD A PROBLEM WITH THE PHONE AND IT WAS FIX ON THE SPOT

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't needed the service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed the service yet so its difficult to rate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection program wprks great whenyou have a accident onn your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the stress free service from geek squad and no hassle customer service that comes with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest a warranty for ANYONE making a major purchase like this.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put on my zagg cover and it was executed perfectly so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but no problems in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I repurchased protection on this phone as it was a gift and wanted the person to be happy with the gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like The Added Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel confident that Geek Squad will take care of all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every pennie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has saved me many times and its worth every pennie!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has saved me many times and its worth every pennie!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had the best experience with Geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend geek squad service and coverage on any expensive item you buy. They are worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mostly happy but mostly disappointed about phone w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the time its great unless a expense product then they want u to pay more for the replacement.

    I would recommend this to a friend