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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2441 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,441 reviews
  • Rated 3 out of 5 stars

    Better services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process could be easy and more clear . When you call the store they give u the run around . Sounds like they are like the car extended warranty that you get spam calls from .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very knowledgeable and patient. At the same time he help my husband select a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never be caught without it! Value beyond belief and has helped me on other purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help on hold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Don't leave store without them" Best $$ spent for peace later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad all the way, always willing to help find a solution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used geek squad for several years on my phone's always willing to help me get problem fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Customer service is good. If it can't be fixed then the product is replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would advise you not to leave the store without purchasing this service Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Geek Squad Protection with everything I Purchase from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is very valuable and gives Peace of mind to all the Big-Ticket items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unused Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the service yet, As far as I can tell I can give it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my freezer in less than no ti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my freezer/refrigerator and I did not have to lift a finger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use once and it was an awesome experience. Definitely will return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, strongly will recommend to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happily i could pay for my insurance monthly on my debit card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Note 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With geek protection squad It's good to know that I could replace my phone at any given time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service happy service reliable service Great for protection for your great for your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. My fourth phone in a couple of months. This is a better route.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it! The squad responded right away and the problem was solved! I'll get it again on another product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for the wicked

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a phone through Sprint hasn't been long so no insurance stories to tell but feel good about having it.

    I would recommend this to a friend