Customer Ratings & Reviews

I would advise you not to leave the store without purchasing this service Well worth the money

I havent had a chance to use yet, but to have the peace of mind there is astromical.

Bought a phone through Sprint hasn't been long so no insurance stories to tell but feel good about having it.

Great product, strongly will recommend to family and friends.

Must have for any electronics always get a warranty Best buy has the best

Bought this service for my new Samsung S21+ phone for extended protection.

Geek Squad Protection is very valuable and gives Peace of mind to all the Big-Ticket items.

I have always bought the accidental protection. The Geek Squad either repaired my phone or replaced it.

Great service happy service reliable service Great for protection for your great for your items

With geek protection squad It's good to know that I could replace my phone at any given time.

This is going to come in handy god forbid something’s happens. Geek Squad Protect Now. Really Now. LOL

Great service. you want them when you need help and rescue

Its help me lot . its very reasonable. Its very importent because you dont know what happend next .

Not worth the time or money. Cost you more money for them to replace the phone that you already paid for the protection plan on. After the phone mic went out, we went to best buy because we bought a protection plans so it's supposed to fix the problem right. Wrong not only will it take 5 to 7 days to receive a new phone We need to pay an additional $40 just for them to send it to us. No 5 to 7 days may not sound bad but we bought the phone in store not online we're going to be without a phone for almost a week and $40 more out of pocket. Granted we already paid $60 just so we had the right to come and use their protection plan. Unfortunately this isn't the first time we've had this problem with their protection plans. Somehow we always lose money from what the base prices that we paid for after being told that no matter what if something happens to the product we're going to get the amount that we paid for it when we purchased it. After trying to claim it on multiple items every time we get chipped and they get more money out of us just so we can have the item close to what we originally purchased. So in truth you're better off not to buy the protection plan and just plan that you're going to have to buy a new one when something happens. Because you're just going to waste your time arguing with them and they're going to get more money out of you.

definitely suggesting my friends been a very happy customer with geeks

Haven't had to use the service yet, As far as I can tell I can give it 5 stars.

I purchased Geek Squad Protection with everything I Purchase from Best Buy

The agents installed my freezer/refrigerator and I did not have to lift a finger

Haven't used it yet but I have in the past for other items. Overall it's worth the money.

This is insurance in case I need it. Always a good protection for my valuable phone.