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    • Brand Response

      mophieSupport 

      November 26, 2014

      Hey there wagsruff,

      My name is Elise Murray and I work in the customer service department at mophie. I just wanted to follow up with you after reading your review and make sure you are aware of our one year warranty. I am sorry to hear you are having issues with the charging, and for any inconvenience this has caused you, but we would be happy to get you a replacement just as long as you can provide us with proof of purchase within the last year. Please head on over to mophie.com/TS to fill out a support ticket to get moving on a warranty claim. Thanks for being part of the mophie family!Mophie