Customer Ratings & Reviews
- Model:
- 48389BBR
- SKU:
- 5707560
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the extended battery life and wireless charging capabilities of the Juice Pack External Battery Case. Many appreciate the added protection and the relatively slim design, despite some noting added weight and bulk. While some feel the price could be more competitive, the ease of use and overall quality are frequently praised. The case is generally considered a good option for those seeking enhanced battery life and wireless charging convenience for their Apple iPhone 7 Plus and 8 Plus.
This summary was generated by AI based on customer reviews.
Lower volume button
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased two of these now for my iPhone 7 Plus. Both of them the volume button to lower the volume does not work. Garbage.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Hmm. That shouldn't happen. Please contact our Customer Support team at 888-866-7443 so that we can resolve this issue as soon as possible.
stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after 3 weeks, poor quality. It also required at different charging cord than the iphone.
No, I would not recommend this to a friendIf you have the money to blow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scratches extremely easily. I haven't had the case for even 24 hours and it scratched. It doesn't keep a long charge either.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Please reach out to our customer service team for information on our two year warranty!
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4 hrs to charge and it doesn’t even give u a complete charge from 35% Not worth the $100 bucks. Not worth $50 bucks.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .We're sorry to hear of your frustrations. Please contact our Technical Support team at 888-866-7443 as they can best advise on what the issue might be.
Charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It charges poorly. It does not last that long even when full. Need more effective product.
No, I would not recommend this to a friendAwful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s my second one in 8 months. It tends to break or not charge at all. Always having issues with it.
No, I would not recommend this to a friendNo good...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this case one time after fully charging it. The case barely boosted my battery 30% returned it the next day.
No, I would not recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good, will not even charge my phone from 20 to 100 percent. Will never charge my phone completely.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Hi, Ashley. We feel terrible that you are experiencing issues with our juice pack case. We’d like to make it right. Please reach out to our Customer Support team at 888-866-7443, so that we can discuss a solution with you.
Not What I Expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since it is barely a month old and has already quit working - can't say that I'll ever use another Mophie product.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Make sure you contact our customer service team to take advantage of our two year warranty!
Only 50%
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returning this product. I've owned mophies before and this one is the worst. A full charge gives you 50%. Unreal.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Thanks for reaching out! The juice pack air for the iPhone 7 plus is designed to offer up to 60% extra battery as the battery within the iPhone 7 plus itself is so large.
Didn’t like
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like this product it didn’t work the way I thought it was going to work
No, I would not recommend this to a friendNot lightning compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why anyone would want a product that is for an iPhone that does not use a lightning cable.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Pass-through Lightning is proprietary to Apple Inc.
Not as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mophie says up to 33 hours of talk time. Not even. It doesn’t even fully charge my phone once
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .We feel terrible that our product did not meet your expectations, and would like to make it right. Please give us a call at 888-866-7443 so that we can discuss a solution with you.
Warning... not meant for iPhone 8plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warning... not meant for iPhone 8plus! Only the APPLE store verision work and fits 8 plus.
No, I would not recommend this to a friendToo snug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was so tight around my phone that I needed two people to remove it. Exchanging maybe defective
No, I would not recommend this to a friendTook 2 men to get charger OFF my iPhone.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good luck trying to get this charger off your iPhone. Grade F.
No, I would not recommend this to a friendDon’t buy it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t keep a charge even after charging for 24 hours! Drains my phone quicker!
No, I would not recommend this to a friendItem was returned
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was returned because I returned the iphone in I brought it for.
I would recommend this to a friendCrap phone case charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case doesn’t charge phone well and I’ve noticed it depletes my phone battery faster
No, I would not recommend this to a frienddoes not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Juice pack does not seem work We have tried eveything going to return it
No, I would not recommend this to a friend