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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 160 reviews

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89%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the DROID Turbo 4G LTE's battery life and camera quality, with many praising the exceptional performance of both features. The phone's screen size and ease of use also receive positive feedback, although some users note the device's weight. A few customers reported minor issues with volume and occasional performance hiccups. The fast charger and ample memory were also appreciated by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 160 reviews
  • Rated 4 out of 5 stars

    Excellent quality phone with fast internet service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this phone is still smarter than me, I get very good use out of most of its features. Quality as a phone is excellent. Internet access is very good and responsive. Display is very clear and bright.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Lots of features, good batt life!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Killer Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say, this is one as$ kicking phone. Beautiful screen, gorilla glass, fast as hell, and just about as close to a stock android experience as you can get. Battery life is absolutely unbelievable. Comes with a wicked fast turbo charger. In addition the phone is QI charger compatible. I have to say, the Motorola android app additions are really very nice. The camera is solid, maybe not quite the fastest in the cell phone field, but it takes fantastic photos. For me, the volume needed some adjustments out of the box as it was not as loud as I would have liked. The nylon back is killer, but I can see that it could fray over time. Also, although the phone is really tough and you could easily use it without a case, like most phones, I find it to be a bit slippery in my hands. I put the tech21 case on it that Verizon has in the store. Easily one of the best phones out there right now (Feb 2015), you won't be disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no bells and whistles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. No froo froo add one from Motorola. It does not have image stabilization on the camera or it would have got 5 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the APS r excellent works great I like the touch camera its quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great update to the phone that I had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with any phone there is a learning curve to understand the phone, but this is a great upgrade to the phone I had before. I will be enjoying it for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my new phone. The purchase experience was excellent. The salesperson was knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    unimpressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the design of the phone however the finite memory and unremovable back was a turn off to me. I tried several updates and it never stayed connected to WiFi causing me to use 4.5 gigs of data in 3 days. It was hard to find any variety of accessories for this phone as well. I returned the phone after about a week.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking at the HTC One M8, but this phone performs as well if not better than the 1 year old M8. Really loving it so far, and the ballistic nylon back is really stylish

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    camera is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the droid phone cause it seems to have the best service over other smart phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the best phone I have ever owned. I love that I do not need to touch the phone to see the time or what type of message or alerts I have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to best buy because I hate the customer service at version. They are the worst

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone--with help from my daughter!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for a novice user with a little help from my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first smart phone and I love it! Easy to read and use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    text messages not receiving, phone reboots on own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Text messages take anywhere from 2 hours to 25 hours to come through. Phone keeps rebooting on its own. After only having phone only 17 days, i called for service. Geek squad is useless. I was promised a new replacement phone would be sent. Not true! Best Buy only guaranteed phone for 14 days. Service tech misinformed me about a new replacement. I was sent an e-gift card to buy a new phone. Card did not cover a full replacement cost. Geek squad customer service reps are rude and hung up on me after I asked for a phone number to call Motorola. They did not have it and when I said they should, I was told to Google it and call was disconnected.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi geeksquaduseless,

      I'm sorry to hear about the issues you've been having with your Droid Turbo. I'd recommend giving Verizon Support a call or reaching out to Motorola to troubleshoot. You can contact Motorola here: https://motorola-global-portal.custhelp.com/app/mcp/service/

      -Tom MotorolaMobility

  • Rated 5 out of 5 stars

    Awesome phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features, love the Kevlar/ballistic nylon shell and gorilla glass screen... sturdy phone that can take a beating!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better phone than samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Samsung Galaxy. Good choice. Better phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Droid Turbo Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far love this phone easy to use and have had no dropped calls. It is different from my iphone but I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone. Got this for a $1 with a $150 gift card included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is by far the best phone I have ever owned!!!!!!

    I would recommend this to a friend
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