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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.3 out of 5 stars with 177 reviews

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90%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the DROID Turbo 4G LTE's battery life and camera quality, with many praising the exceptional performance of both features. The phone's screen size and ease of use also receive positive feedback, although some users note the device's weight. A few customers reported minor issues with volume and occasional performance hiccups. The fast charger and ample memory were also appreciated by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 177 reviews
  • Rated 4 out of 5 stars

    camera is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the droid phone cause it seems to have the best service over other smart phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the best phone I have ever owned. I love that I do not need to touch the phone to see the time or what type of message or alerts I have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to best buy because I hate the customer service at version. They are the worst

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need lots of data or WiFi to download pictures, read, or send group messages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. Had HTC before and was hesitant to buy this Droid, but so far it's been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone--with help from my daughter!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for a novice user with a little help from my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first smart phone and I love it! Easy to read and use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    text messages not receiving, phone reboots on own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Text messages take anywhere from 2 hours to 25 hours to come through. Phone keeps rebooting on its own. After only having phone only 17 days, i called for service. Geek squad is useless. I was promised a new replacement phone would be sent. Not true! Best Buy only guaranteed phone for 14 days. Service tech misinformed me about a new replacement. I was sent an e-gift card to buy a new phone. Card did not cover a full replacement cost. Geek squad customer service reps are rude and hung up on me after I asked for a phone number to call Motorola. They did not have it and when I said they should, I was told to Google it and call was disconnected.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi geeksquaduseless,

      I'm sorry to hear about the issues you've been having with your Droid Turbo. I'd recommend giving Verizon Support a call or reaching out to Motorola to troubleshoot. You can contact Motorola here: https://motorola-global-portal.custhelp.com/app/mcp/service/

      -Tom MotorolaMobility

  • Rated 5 out of 5 stars

    Awesome phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features, love the Kevlar/ballistic nylon shell and gorilla glass screen... sturdy phone that can take a beating!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better phone than samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Samsung Galaxy. Good choice. Better phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Droid Turbo Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far love this phone easy to use and have had no dropped calls. It is different from my iphone but I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone. Got this for a $1 with a $150 gift card included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is by far the best phone I have ever owned!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone, fast and takes great pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Droid Maxx and am very happy with the new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone to have love all the features and services is awesome everywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motorola droid turbo has met my needs and exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new droid turbo. because its what i wanted in a cellphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrific price, excellent service, knowledgeable service workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my old phone! Would recommend this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cross over seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I would buy another one if I needed a new one.

    I would recommend this to a friend