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Customer reviews

Rating 4.5 out of 5 stars with 582 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Moto 360 Smartwatch 46mm Stainless Steel's long battery life, stylish design, and useful notifications. They appreciate that it is easy to use and offers a variety of watch faces to choose from. However, some customers have concerns about its durability, display quality, connectivity issues, heart rate monitor accuracy, and its size being too large for smaller wrists.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 582 reviews
  • Pros mentioned:
    Notifications
    Cons mentioned:
    Heart rate monitor

    Rated 5 out of 5 stars

    1st Gen Wonder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond a doubt one the best watch purchases I've made in years. I have more watches than I'll admit to in print... Bad news : Battery life sucks- On at 6:30 am and at 50% by 8:30. It took a while to get that range. I keep the faces to low power (thank you Intellicom app!) and wifi to home at nights. Not really a go to for all day adventures as an activity tracker. Not completely able to use any 22mm band (tiny groove in the middle why?) and the spring coils are evil little demons. Messing with the band will more than likely cause the infamous cracks on the back. The heart rate monitor makes me wish I had my fitbit back or maybe I'm heartless. It doesn't report monitoring unless you activate the app. Again miss the fitbit but only when I want to track activity levels because... The good part: This is a watch collector must have! The silver/stone combo is the ultimate neutral. On my girly wrist, it doesn't come off too manly and on husband's it looks just right. I like big ole chronograph watches so there wasn't a moment of "Gah! What is Big Ben doing on my wrist?!" Some reviews said it looked odd from the side and yup, it does now that you mention it.. but that angle is not a common position so okay.. I wish the band was more flush with the casing so I needn't worry about the back cracking.. But it gets compliments almost daily. The leather is study and has worn to a nice weathered look. Which is way better than the black strapped ones. I know people with the black band it looks crinkled and ready to replace within a few months. The UI is very intuitive. I love all the geeky things it can do. Everything from running my car radio, buzzing me to turn left, finding my phone and replying to texts without digging for the phone in my purse. Notifications are more subtle in meetings. Paring this to my old HTC m7 and now Galaxy s6 edge was easy. Yes, I now match outfits to watch faces, this might stop someday but until then I've got a great watch to play with at a great price point. Tech geek is more than appeased.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    I <3 my Moto 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Moto 360; but even with the 5.0.1 update the watch battery just doesn't make it all day long. I have to charge it after lunch just to make it last until I get home after school. Granted I have a couple of 15 hour days between work & college; but it's about out of juice by the end of the work day. I also have a few scratches on the gorilla glass after only 8 days of use (in an office setting). I am now ordering the screen protector & an extra charger because it charges faster with the one made for the Motorola versus my other qi charger. That being said, I love the functionality of the watch. I have a family member that needs to be able to contact me immediately if needed and it's a nice reassurance that the watch will light up with a text (including Google hangouts!) message or a phone call so I can give a quick glance to see if it is an immediate need to grab my phone. If they will get that battery a little longer life, I would never have to take it off during the day to charge it. I <3 my Moto 360! I also <3 the Minion time app I got from the app store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good product with some flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only been using the watch for two days, but so far I have mixed feelings on the watch so far. Battery Life: Many articles are saying the recent firmware upgrade gives the Moto 360 significantly better battery life, but in my first days of use I am only getting about 15 hours on a charge with ambient mode off. Hopefully that will improve as the watch better calibrates its battery estimates (and I stop playing with the watch so much). Looks: The watch itself has a nice look, but the round shape is a bit "cartoony". Also, while the gray band feels nice to the touch, it has a cardboard look to it which I am not a fan of. Luckily the watch body's stainless steel matches well with the Pebble Steel band, which fits perfectly and definitely improves the look (see attached picture). Best Buy sells them for $20, a much better price than what Motorola is saying the cost of their steel band will be (closer to $80). Android Wear: Android wear is in it's infancy, and it shows. While notifications work well, the ability to interact with them varies by application. For example, GMail and Hangouts allow you to reply by voice, but the stock Email client gives the option to reply but it doesn't work. Also, there is no way to see a message once you have dismissed it. Finding the "launcher" is tricky, it is buried at the bottom of the options in the OK Google screen. A third party launcher is available, but it can get in your way and isn't ideal. I think Google will improve the features as they move to the L release, but time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I CAN'T TAKE MY EYES OFF OF IT! NEITHER CAN OTHERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really cannot take my eyes off of my moto 360-stone leather band! I was lucky enough to snatch one right before it was sold out in a mere 30 minutes when this color first came out to best buy! I've been getting a lot of compliments on how beautiful it looks, and I do agree it's a great looking device with a lot to offer! I love being able to show it off to people who ask me "how can you tell time when the screen is all black?!". I just flick my wrist, give it a few swipes and amaze the crowd! I like that I can get all of my notifications while I'm in a meeting, driving, or if I leave my phone in my office to meet with employees, I don't miss a thing! The battery life is great, my moto 360 gets off the charger at 7:30am and by the time I get home at 7:00pm it's still around 50-60% charged, and I do get a lot of notifications!!! Sometimes I can go for 2 days without fully charging it. I just throw it on the charger when I wake up to wash up/get dressed for work for 30 mins, and by the time I take it off to leave, it's good to last for the rest of the day. I like how most of the apps are free on android wear, unlike the pebble which charges you when you download the companion apps in the play store. In addition, I don't have to download extra apps to control music, or display notifications with foreign languages (ex. Chinese) as I do get notifications on Whatsapp and WeChat. Android Wear still has a lot of space for improvement, but so far I have no complains and love having it on my wrist everyday!!! I can't wait for the other android wear smartwatches to come out!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    It's not quite perfect but i'm loving it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may not be perfect but in my opinion it’s the best of the smart watches on the market today. With the latest firmware installed and ambient mode turned off I am getting over a day of runtime on a single charge. On the other hand with ambient mode turned on I am getting about 12 hrs worth of life before needing to charge. I am not a huge fan of the leather band that comes with the watch; however, an easy $19 upgrade of adding the pebble steel watch band took care of that.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    This is the best smart watch you can buy now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love the android/google ecosystem this watch just adds so much more to that. I would recommend just getting the one with the leather watch band and buying the pebble steel band. There are issues with this watch, but once you give it a try it will be hard not to love it. Also it is the best looking android wear watch you can buy (for now). The battery life is not bad, I set mine to a fixed brightness of four with the ambient light on and still get over 14 hours of use.

    I would recommend this to a friend
  • Pros mentioned:
    Notifications

    Rated 5 out of 5 stars

    Aesome tech..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this watch by ordering in-store and having it shipped to the house. Easy to do. First couple days with it were interesting, and many other's complaints of battery life being short were realized, but it was 80% my fault as I was fiddling with it constantly. Once I matured in how I used it a bit, and the latest software update for Android Wear came along, the battery life seems to have tripled. No problem going all day. Watch will be better as more apps take advantage of the tech. However, it does a great job at notifications, even from non-compatible apps, and there are really cool wear-based apps like Bearing that are great for the outdoors. I switched out the band. I put a Super Engineer 20MM on it (the 22MM does not allow you to release the pins) and it really feels a lot tougher. Leather band is very nicely made, but just not 'me'. Pebble Steel bands work, but feel very flimsy. You must swap the watch connection and clasp connection links on this band to work, just as an FYI.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Design, Plenty Battery... "for me"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best design for a smartwatch so far on the market. Paired up with Android Wear we have a solid operating device as well. After the initial newness period when I was playing with it at all times, Ifind that I manage atleast 14 hours on a single charge. This easily meets my needs in a day waking around 7am and returning it to its charger around 7pm. Battery life is effected heavily by the watch face you use as well as ambient mode or screen on all the time. Watch faces that are not built in kill the battery quicker. The watch band can be changed out with most 22mm bands, So far this watch has been a solid peice in my tech & accessories arsenal. Very classy design and solid functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it so much and I have an iPhone 6... So stylish and goes well with both casual and dressy clothes

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Made the right choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much review and interviewing a Best Buy Rep. I purchased the Moto 360 with extreme confidence! I knew that this was the best Smart Watch currently on the market! I receive many compliments and gave referrals to colleagues about why and where to purchase the Moto 360!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid Piece For The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build materials are top notch. Genuine leather and a nice circular, aluminum frame is much more welcomed than black plastic squares of other Android Wear devices. At first the battery life was a little concerning but not by much. After the latest update, my battery percentage is about 60% after a 12 hour day.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Beautiful with Fatal Flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch looks amazing, the best looking Android Wear watch out there. I got many questions on what I was wearing on my wrist. I could answer by showing the watch some of the time...By that I mean either a dead bracelet or a working watch. The battery is woeful, even after the update to the watch software. There were days I left for work at 6:30 AM and got home at 6:30 PM and have 40% battery left. Other days it would be dead by the time I got home. The biggest concern I had was charging it to 100% at 7 PM, going out until 10 PM and the thing be dead by the time I got home. Doesn't really help me if I am looking at a shiny black screen with nothing on it. I never turned on the ambient mode since the regular mode drained the battery fast enough. I also tested the 7-10 theory multiple nights in a row, alternating between notifications on and off which made little difference. I ended up returning the watch. It was a beautiful watch, but with such unpredictable battery life, it did not work for me. Maybe this will be corrected with future generations of Android wear but if isn't good right now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Excellent design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moto 360 has a revolutionary design, it looks like a classic time piece hence its a smart watch. I'm really happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Love the Moto 360...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Moto 360 is a great device. I love being able to customize and design my watch face using the Facer application. I also purchased the Pebble Steel band which fits the Moto 360 perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    IN LOVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is amazing. It's borderline a piece of art. LOVE the way it looks & feels. Quite classy. Everyone who's seen mine compliments it. The leather band it comes with its very high quality. I had a Samsung Gear Live before this, so I knew what to expect from Android Wear. BUT, I definitely like this round screen much for more than the standard square ones. The Black bar on the bottom for the sensors is absolutely no big deal. I don't even notice it. Although this are quite snappy and fluid, I can't help but question the use of TI processor that's a few years old. Why? To save money? Common Moto! This thing would be EVEN BETTER with a Snapdragon 400, not to mention battery life would also be improved. However, my battery life is more than sufficient. A full day of me wearing it, (while awake) is more than enough. Charging it over night is absolutely no issue for me at all. LOVE this watch. And I'm a big watch live, and tech nerd. Hahah

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Notifications
    Cons mentioned:
    Display, Durability

    Rated 4 out of 5 stars

    Great Device with lots of Potential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Moto 360 is a great device for telling time, and it's good for other stuff too! I think there is great potential with Android wear and upcoming apps for this device. The battery life is pretty good (unless you compare it to a pebble watch). I grab it off the charger about 6AM and when I put it back on the charger at about 11PM at night it's usually about 50-60% charge. Likes: * Notifications * Different Watchfaces * Music Controls * Adding to do lists, checking the weather, sending messages and other things (if you can get used to talking to your watch) * Best looking smart watch IMO Dislikes * I set the watch screen to turn off when not active and sometimes it doesn't turn on when I want to see the time. * Heart rate and step counter is off and unreliable * Scared I may scratch or break it because it looks so nice

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Overall Great, but Brittle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've enjoyed my first foray into smartwatch ownership so far. I've read and researched reviews, and everything's met my expectations so far. I get over two days use between charges - I really only wear watches when away from home. I've seldom used the voice commands, but they work every time, with the occasional hiccup coming from my car stereo causing my watch to "listen" and try to respond. It has a built in fitness suite of apps, and you can use the more popular fitness apps along with it as well. My favorite feature has to be the customizable watch faces. Even using the stock faces, you can change the background from light to dark, and change the accent color. That way, you can match your watch to what you're wearing! I'v only had ownership for little over a month, and ran into my biggest issue - my watch has developed a crack on the underside of the watch. After looking at articles trying to pinpoint the issue, I made a concerted effort to take care of the watch. And it still cracked. The Achilles heel happened to be that of all the fine craftsmanship, the underside is plastic(!). So it cannot stand much pressure from the point where the band connects to the watch. I really hope they address that with the next version. All in all, I still like the watch. Its not a necessity, but a good accessory for your phone. Now I'm off to try to get this thing replaced...

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Beautiful Watch, OK Smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had the LG G Watch which had great battery life but was a bit bland in design. The Moto 360 looks great and most people don't even think it is a smartwatch. I think it is great that it blends in and is a fashion accessory. There is great attention to detail on the watch and the leather band is of very good quality. I love the fact that I don't have to worry about keeping up with a proprietary charger, ie the LG G Watch. I have a couple of qi chargers and they all charge this watch. The only thing of improvement would be longer battery life and slightly faster processor. The G Watch was smooth where this watch stutters at time. Which is due to the fact that Motorola used a very old processor. A new processor would probably solve the battery life problem too. On my G Watch I would leave the display on and it would last a day and a half. On the Moto 360 it won't last a full day with the display on. Not needed, but another improvement would be an AMOLED screen so the screen would be dimmer with a darker watch face in dark environments.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Notifications, Price

    Rated 5 out of 5 stars

    Best Android Wear Smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my Moto 360 so far. I do not typically wear watches, but for some reason, I need to wear my 360 all the time. I have received numerous compliments, especially from iphone users who thought it was the iwatch, later to find out its android and then wishing the iwatch was round instead of square like most of the other smartwatches. Battery life is much better after the last 2 updates. I can get through the whole day with a lot of notifications (email, text, hangouts, google now cards etc). Do I wish the battery life was better, of course. But do I need it to last more than a day, nope. I don't wear my watch to sleep so its easy enough to place it on the wireless charger at the end of the day. The charger is definitely the best smartwatch charger currently out there. Again, It also would've been nice to have the fastest and most recent processor out there, but even with the TI processor, I hardly have any issues with connectivity, lag, receiving notifications or even replying to texts. It is actually pretty accurate when it comes to responding to hangouts and text messages using the watch. In fact, I hardly have issues in places with a lot of loud background noise. Yes, I need to put the watch closer to my face, but that doesn't really look any more weird than talking to your watch in the first place. If you want the better battery and faster processor, go ahead and get the LG gr, but no way you're gonna spend less than $300 on that. That's another great thing with the 360, is the 249 price tag. Well worth it in my opinion. Not so sure about spending 300+ on the LG or Iwatch when it probably does the same thing but just a little bit faster with just a little bit more battery life. Overall, I completely recommend this to anyone that likes Android, likes new technology and likes to wear watches that not only look nice but have multiple uses. I remember walking into a fancy watch store at the forum shops in Vegas and seeing these expensive watches for 1000+. I asked the lady working there, can these watches show you your text or email notifications or can you change the watch face to whatever picture you want? She just laughed and then asked what watch I had. Another thing that I like about the watch is not having to use my phone most of the time. I have terrible signal at work, but I can just leave my phone at my desk where I get some signal, and walk around my classroom receiving my notifications. It saves the battery on my phone and it's a whole lot better than taking my phone out every time I get a notification. Yes, you can do this with any smartwatch, but does it look as good as the 360? Doubtful. Also changing watch faces with the Facer app is even better with the sleek look of the 360. The step counter does not seem as accurate, but I have a Fitbit anyways so I do not really use the 360 for that.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Great watch for productivity and keeping connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the black version of the Moto 360 and have been happy with the smart watch. And so I decided to buy the Stone Leather version for my significant other. Both my partner and I have been interested in entering the Android Wear game and decided that the Moto 360 would be the one to get. After doing some research among other Android Wear devices, and my experience with the Moto 360, my partner decided to go with the Moto 360 as well. The design, specifications, and general battery life were some of things that my partner considered. My partner works in the medical field. So often times, the phone cannot be checked from time to time. The Moto 360 is a great product to keep you connected to your phone, your texts, emails, and notifications, and to keep organized. While the Moto 360 is one of the better Android Wear devices with battery life, my partner configured the brightness on the lowest setting. And under bright sunlight conditions, the display is still vivid and barely glares. After long hours at work, the smart watch can surprisingly get through the day. Since the most recent 5.1.1 Android update, the smart watch has become more stable and more feature packed. We would definitely recommend this smart watch as an entry into the Android Wear family.

    I would recommend this to a friend
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