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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $699.99

Customer reviews

Rating 4.5 out of 5 stars with 76 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the razr 2025 256GB (Unlocked)'s overall performance, sleek foldable design, and screen quality. Many appreciate its portability and size, finding it easy to carry. Some customers also find the grip and battery life to be great, and are happy with the processor speed and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 76 reviews
  • Pros mentioned:
    Design, Screen quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from using Google Pixel 7 to this phone and I really like the small outer screen and the entire folding experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, super cute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s such a cute color, I love the size! It feels like it fits perfectly in my hand, doesn’t feel huge and it’s heavy at all either! Photo quality is also pretty good, has editing capabilities for pictures. Everything is very personalizable 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NEW PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IM LOVING MY NEW PHONE. STILL GETTING USED TO ANDROID... BUT... SO FAR, SO GOOD.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery easily gets hot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the style, the comfort of using it. But the problem is it gets hot after 3 minutes of continues using. I’m thinking of returning it but after buying in two weeks at Bestbuy its not returnable anymore. I regret buying it. That’s why i did 3 stars rating

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Stargazer15, Thank you for sharing your feedback, and we’re sorry to hear about the heating you’re experiencing. Allow us to help. Does this happen while charging, during use, or even when the phone is idle? Are you using the Moto charger? Please send us the details by writing to [email protected], so we can assist you further. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone, solid feel for a flip phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, got it as a gift for my mom and she loves it. One downside, it said online that it would come with a free phone case but I never got it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi! Thanks for sharing, so glad your mom loves the phone! Sorry to hear the free phone case wasn’t included as expected. We recommend reaching out to the seller or retailer directly to resolve this. -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My GF LOVES HER BDAY GIFT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My GF had an older model that was on its last legs. For her Birthday as an early birthday gift I bought her this phone. She has been super happy with it since I gave it to her Middle of September (Bday was middle of October closer to Halloween. She doesn't like the Paris Hilton Pink and was super happy you had a second Pink available as she really loves the lighter shade of pink. If you are on the fence about buying this phone don't hesitate, In my opinion it's the best bang for buck with adding the 2 year warranty. We both love the little AI dude that's doing his own thing on her phone. When I say we I sometimes poke him and bother him after I've seen my GF do it. At some point I might get myself one of these as I'm staring to really like them over my current Motorola phone and might get one in the future. Also I really appreciate you guys not cancelling my order. At one point I I got a message that my package was going to be late but also a possibility of a refund if the order doesn't move along. Which it did and am super happy I did not want to order it from anywhere else you have the best deal for these phones right now unlocked.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your detailed feedback, XxHatsxx. We’re thrilled to hear that your girlfriend loves her new phone and that the color, features, and warranty met your expectations. We also appreciate your kind words about our ordering process. We’re glad everything worked out smoothly and hope you both continue to enjoy the device! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Screen quality

    Rated 1 out of 5 stars

    It'll break the moment you look at it so just dont

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll get to my opinion of the integrity and build quality this phone has but i'll cover the positives first. Battery life is great. Has a rubberized backing which feels better than any other phone i've had my hand. Camera quality is great and the AI assisted camera settings helps create photos that stand out compared to other android phones. However, the build quality of the phone is absolutely the worst i've ever known of. I know you can't expect a smart phone that literally folds in half to be invincible but for being over half a thousand dollars this thing is a joke. The screen is basically made out of a thin plastic film that can be damaged beyond repair if you knock, hit, scratch or dent in the slightest, most minor type of way. Half of the screen's display immediately went black after I simply dropped my laptops stylus pen on it from about 2-3 ft above it. There is no room for error with this phone. NO second chances like you would usually get from a phone with a glass screen. The usual phone's screen may crack but still function until you can get it repaired/replaced. This one will leave you without giving you the chance to ever say goodbye. So do yourself a favor, save the heartbreak and just never even introduce yourself

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Breazy, We’re sorry your Moto Razr didn’t meet your expectations regarding durability. We appreciate your detailed feedback and would like the opportunity to help. Please contact us at [email protected] so we can look into your experience further. -Mitch MotorolaMobility

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and cute color. Love that you can be able to folded and put in your pockets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honestly would've spent extra for the upgrade!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing, it's cool, it works great, I'm sure it could work better if I had the time to really deep dive into all the little features that come packed in to the experience. Definitely much more than the just calls and texts functionality with the close down and put away aspect. Everything anybody's looking for in an up to modern expectations smart phone, and has really streamlined alot of my day to day in a compact design. I would've got the upgraded model had I known how much I was going to like this product and genuinely hope that when I go looking to upgrade from here I can do that with a brand new razr+ from whatever year it comes out in. Not in any rush, I've had it about three months, it does take some getting used, and it's as far as these things go quite a chunk of change to chance on a form factor like this. I don't think my opinion will change much given my experience so far, absolutely no regrets about making the switch from my iPhone 12 mini

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Josey, thanks so much for sharing your experience, and it’s great to hear how much you’re enjoying the Motorola Razr 2025. It really does pack in a lot more than just the basics, and we love that it’s streamlined your day-to-day in such a compact, modern design. If you're interested in learning more or connecting with other users, feel free to check out our official community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en - Mike MotorolaMobility

  • Pros mentioned:
    Design, Portability

    Rated 5 out of 5 stars

    Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. The phone looks sharp and easy to use. I did already add a case for extra protection.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're glad to hear things are going well so far and that you're enjoying the sleek design and ease of use. Great call on adding a case, that extra protection goes a long way in keeping your device looking sharp and lasting even longer. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Nice foldable phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a secondary unit, to use for work, so I can't comment much on the camera quality because I don't use this phone for taking photos. I've only had the phone for a couple weeks, but so far its be a very good experience. I've had several different iPhones and several different Samsung phones, so I have some basis for comparison. On this Moto Razr phone, everything operates very quickly, and the battery life is far better than any other phone I've ever had. My reason for buying this particular model was pricing and the foldable design. I wanted to try a folding phone, and so far I like it. I would buy this phone again.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Bring back nostalgia vibes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm usually Samsung girl, its a little different but nothing I can't handle. I like the flip part and it's good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    great smart phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    high quality material, very smooth texture, no phone case and screen protection are necessarily needed for this smartphone. very impressive photo . it does have a learning curve if you come from iPhone/IOS system.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Apple to Android.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched after using apple products for over a deace. Couldn't be happier with my choice. It's way more customizable and love the novelty of the flip.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, Danni. We’re thrilled to hear that you’re enjoying the switch to Motorola and appreciating the customization and unique flip design. It’s great to know it’s been a positive change for you! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    I wish I switched sooner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this phone to the pricetag is absolutely incredible! It automatically synced info from my previous phone, a Samsung z fold. I love the size of this phone. Opening to a normal size but folded, the size of a billfold wallet. This phone never slides out of my pocket like previous phones have. I find new features to like about it every day!

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Phone

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this for my wife. It’s very compact and great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone ! As a long time Moto fan I was so excited to get this phone, it's everything I wanted in a flip phone. If you want to pay moe for another brand , go ahead, waste your money.. this phone is the best!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi worlddiver That’s awesome to hear! We’re thrilled that you’re loving your Motorola flip phone and that it’s everything you hoped for. Thank you for being a loyal Moto fan—your enthusiasm means the world to us! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    I like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Motorolas for several years as I cannot see paying so much for a fancy phone. My last was a Moto G 2022, so no more software updates and it was running slow. My wife convinced me to get a Razr 2025 and I am very happy with it. It is fast, the camera is much better as is the screen resolution. No issues so far. Love the dual screens.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Suyo, We’re delighted to hear that your new Moto Razr 2025 is meeting your expectations and that you’re enjoying the improved speed, camera, screen, and dual displays. We truly appreciate your loyalty to Motorola and are glad we could provide a device that keeps you connected and satisfied. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    You are looking at me.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look the smoothness the mechanics the design the colors everything about this phone says me we are One.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CarlC, Wow! What a beautiful way to describe your connection with your phone! We're thrilled to hear that everything from the design to the performance resonates with you. It means so much to know that your Motorola feels like the perfect fit. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto Razr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really believe this is the best option available for the price range, im pleased

    I would recommend this to a friend
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