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Customer Ratings & Reviews

Your price for this item is $1,329.99
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The comparable value price is $1,399.99

Customer reviews

Rating 4.6 out of 5 stars with 289 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Crosshair 16" laptop's performance and graphics capabilities, frequently praising its excellent value for the price. However, some users note that the battery life could be improved, and that the system can get warm and noisy under heavy load. The build quality and keyboard also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 289 reviews
  • Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect if you're looking for a good gaming laptop on a budget. it's super fast. Great for MSFS 2020

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with my purchase, MSI gaming laptop 13th generation, because of its quality and latest features.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good product

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did what it was supposed to and runs games pretty well on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for gaming! I like it a lot! I recommend for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son and he is extremely happy. Said best laptop he has seen.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    Computer is ehh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very disappointed in this laptop. Half the time it won’t even recognize my headset. It kicks me in and out of discord and it has even frozen several times in the middle of games or just will kick me off games! Last night specifically it froze my game. I could still hear sounds out of my headset but none of the buttons would work and the screen wouldn’t change. I wasn’t even able to use the power button. While this was happening also the fan in it sounded like it was going to fly away! It was so loud! If you are getting it for school it will work fine but anything game wise unless it’s a little game I wouldn’t recommend!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop. Great for productivity and gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Definitely worth it. Great speed and graphics are excellent. Perfect size for traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero issues with anything from set up to gameplay. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy duty and cool.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, it's strong heavy duty and very cool as a gaming Laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. No issues. Works great. Easy to open and update as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great powerhouse for a laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. It is able to play Starfield on ultra settings at 1080p with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed. Great gaming experience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Mendoza

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, good price, excellent the financial offer 0-% apr x one year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Msi-crosshair 16" laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great laptop cpu !!! Highly recommend if you're looking :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has been great. But the game code that came with it was expired

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pc big screen, sometime games cracking. Not perfect but good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff made it quick and easy. Super satisfied overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. It's does everything I want and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not rubbish.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes. Ethernet port tho. I mean like there should be one of those adapters included.

    No, I would not recommend this to a friend