Customers are pleased with the product's ease of use and overall performance. However, some customers have reported issues with the adhesive not holding well and the initial setup being a bit tricky. Additionally, there have been concerns regarding the brightness of the lights and some difficulties connecting to the app, with a few customers experiencing issues with the camera.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 138 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
I love it!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best purchase ever! So easy to install and use. Makes movie nights a lot more better
This reviewer received promo considerations or sweepstakes entry for writing a review.
These lights are so cool. It really adds to the experience of watching TV. The setup isn’t the easiest, but it’s worth the time it takes to get it figured out.
Hello and sorry for the issues you are having with your Nanoleaf 4D. Sometimes the adhesiveness of the tape can be affected by humidity. Have you also cleaned the back of your TV before you place them? As dust and other particles can also make the stickers weak. Please reach out to our support team at [email protected] for further assistance.
Cons mentioned:
Adhesive
Rated 3 out of 5 stars
Keeps falling off
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great colorful quality, but the glue materials are horrible. It keeps falling out from the TV. I may have to use strongee glues to stick them.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was skeptical when my partner wanted to purchase these backlights but they are incredible. They make our gaming play much more immersive and movie nights entertaining. I especially love that they work with Apple HomeKit and can be controlled via the Home app. Connection to its own application proved to be difficult but after a week we finally got it to pair. Otherwise great product.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Took a couple of tries to get it calibrated, and I love the results. Really versatile and customizable. I also have it working in concert with some nanoleaf shapes, which is also cool. I wouldn't mind having a few more inches on the spool but it turned out OK. Very nice price for a nanoleaf product too. Might be worth getting the larger size just in case
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m not sure why there are mixed reviews for this product. It works great if what you are looking for is cool lights to go behind your TV! The mirror feature is so cool where the colors accent what you’re watching. The sticky part isn’t super long lasting, but you just have to press hard when applying it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good lighting system for the living room. For the price I’d say it holds up really good I didn’t notice any delay whatsoever and easy set up. A bit tricky holding the camera in place but overall nice experience
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased one of these today and my boyfriend and I both had trouble with the set up and connectivity. We then went back to the store and exchanged the whole unit (per advice from the Geek Squad employee) for a SECOND ONE and the second one did connect to either of our phones…AGAIN.
We read ALL the instructions multiple times, watched all the YouTube videos, and still no luck. We received error messages every time we got to the very last step with BOTH units we bought…
Hey we are sorry to hear that you are having issues with your 4D. Were you able to report this encountered connection problems with our support team yet? We want to assure you that we are constantly working on improving the system's connectivity to provide a seamless experience. Please know that we are here to help and would appreciate the opportunity to assist you with any issues you may be facing. Kindly reach out to our customer support team at [email protected] and we will do our best to resolve the issue promptly.
Rated 1 out of 5 stars
Cheaply Made!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this item 7 days ago. The camera gives you 2 options for placement. It can overhang the tv, which is a bit distracting and looks poorly… The second option is to place it in front of your tv and use the built in stand on the camera, to angle it upwards toward the tv screen. This here lies the problem. The stand has a thin plastic clasp that broke on day 1. I would have returned it, but ive aleeady placed the LED light strip to the back of the tv with the self adhesive sticker strips they provided. Id avoid this product and just go with an hdmi light strip that uses the cable inputs to illuminate the light strips. This way you can avoid the camera on these poorly built options.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easily connectable to the tv, and controlled by the Nanoleaf app on the phone. The corner pieces included in the kit, that go in the back of the tv, and where the lightstrip sticks on, don’t stick firm enough to my liking though. Other than that, I like it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Went up in less then 5 minutes. My tv is mounted to the wall on a sanus 4d mount and i didny even have to take my tv down. App is super easy to use and works consistently. Very happy with nanoleaf. Well worth.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Worth the money
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very simple install and comes with everything you need. Lots of different colors and modes and very easy to setup. App is very easy to navigate. Would definitely buy again.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The adhesive backing on the back of the LED strip is absolutely garbage. I cleaned the backside of my TV with 91 percent isopropyl alcohol and 2 drops of dish soap.
Not sure why it says 3M on the branding because this is verrrrryyy far away from actual 3M adhesive.
If your TV has any type of textured backing (LG OLED) it will not stick.
Im not sure why they didnt use the same adhesive that came with the corner braces. That stuff stook real well.
Avoid at all cost. Waste of Money
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was on the fence about buying one of these back light systems and now I'm glad I got this one. All the different settings makes anything I watch more exciting. It syncs easily and we'll. Anything on the screen the camera picks up. I would (and have) recommend.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up and super responsive. Has a lot of customization to get the color saturation and vibration to a level you like. One negative is it seems to have some trouble with oranges and greens, usually doing bright red and blue respectively.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up and a fourth of the price to its competitors. Extremely easy setup and the company is constantly evolving. Killer product and can’t wait to get more from this company.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Honestly I never wanted one of these things, I thought it wouldn't work well. Then, my fiancee got one for us and set it up and it's the COOLEST THING EVER. Almost perfectly reflects light from the screen to make the movie or game more immersive!!