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Customer reviews

Rating 4.5 out of 5 stars with 696 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 696 reviews
  • Rated 5 out of 5 stars

    Fantastic Coffee

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great high end coffee maker/eco-system. Only downside is that the pods are expensive. Otherwise, the coffee tastes amazing and the maker actually creates great froth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vertuo Next ultimate high end coffee!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife for Christmas. We LOVE this! The milk frother is excellent if you like to make the cool fancy drinks. Overall I would highly recommend this Nespresso Vertuo.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 machines broke in 3 weeks.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second machine I have had in less then three weeks, the first one stopped working in one week, the second one lasted two weeks before it started to leak. Nespresso was great and they are replacing the machine with one of their upgraded machines but unless you live somewhere that you can exchange this machine out on a weekly basis then maybe pick another machine. And it is so sad because the Nespresso coffee is soooooo good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Investment!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This by far was the best purchase I have made! It has replaced my daily Starbucks trip in the morning. I've had a Keurig for years prior to this and this machine is so much better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good while it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased it, I loved it! Then it started having issues. Nespresso replaced it twice and both time the machines were awful. Finally Nespresso sent me their Vertuo Classic and no more problems. I love it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Go with a different model

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to replace this model twice. The first one got a red ring error message, Nespresso customer service couldn't fix it and told me to return it. The second one worked for 2 weeks and then started leaking water everywhere and wouldn't brew. I'm going to be trying a different model, this specific one was more trouble than it's worth.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Delicious Java

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my home office. The Nespresso variety vertuo capsules are delicious(especially melazio) but they are not readily available in stores and are an order item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Nespresso.. making my own gourmet coffee.. good quality! The only issue that I received the box with some damage so basically shipping is not handled carefully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nespresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loved my new Nespresso! Loved how it can identify between espresso or coffee settings. Plus the coffee taste so fresh! Definitely recommend getting this iteam!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nespresso Vertuo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee is not very hot. Spoke to customer service to trouble shoot with no results and did not have the time to do a video chat. Honestly, for a brand new machine, should not have to.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to close

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited for this machine. But after seeing how difficult it is to close and open to insert pods it is going back. Not worth it in my opinion. Will be getting another one that isn’t difficult to open or close.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nespresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sale and it included the frother for a great price of $125. Still haven’t tried all of the sample of coffees yet, but great coffee machine so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee and espresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the coffee and espresso maker. Its a real treat to have a delicious coffee with a nice froth to melt your cares away. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for a loved one. It came fairly quickly. I'm happy I got this bundle as it came with the Aeroccino frother which is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet because it's a gift for my husband for Christmas but based on others reviews I think this will be a great addition to our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vertuo Next Nespresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough this on Black Friday for a good deal and it has not disappointed!! The milk frother is top notch! Amazing product, great coffee and espresso!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! I haven’t been to Starbucks since I’ve bought this. Make sure you check out Nespresso for other flavored pods. It’s a must buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Virtuo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is great so far, the only complaint I have is the perch you put your mug on could be sturdier. It’s adjustable which is great for different size mugs, but this morning I made cup for my wife then immediately after was making one for myself and the perch for some reason fell and broke a mug. Was set fine for the first cup and then not so fine for the second? How’s that happen? Tighten your s#@& up nespresso. Send me some new mugs!!! Also, aerocino is cool, but definitely not as good a froth as my real cappuccino maker. It is much more convenient tho.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes great Coffee

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Nespresso machine. My purchase included some sample Vertuoline capsules. I use this machine every other day for my cup of Java.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nespresso Vertuo is Aweome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is fantastic! I actually like the coffee I make with the Nespresso more than what I get at high end coffee shops.

    I would recommend this to a friend
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