Customer Ratings & Reviews

My old Arris went out after a lightning strike near my home. The Netgear modem has been reliable so far and allows me to upgrade my service to the one gig internet speed

Our old modem stopped being supported by Spectrum and would eventually start to drop the signal. I picked this model up as it's supported, and the signal has been perfect.

Awesome speed uploads increased fro 50 Mbps to 350 uploads comcast

Purchased S34 thinking it was going to be better!! Arris S34 lasted 30 days, constantly overheated, dropped signal and would not keep a profile. Returned and got this one… ZERO ISSUES. This modem runs my planned speeds and has been flawless !! BUY IT !!

A really nice looking modem.It runs cooler than my other modem.The other one was a netgear modem.I like the extra Ethernet port on it.It future proofs me,and I noticed my internet connection is faster with less latency.

This cable modem works great with my Spectrum Internet service and the setup was easy. Great item! Upgraded from a Netgear CM1000 which was working good, but definitely would recommend to others who are looking to take advantage of faster Internet speeds.

after 8 months now no problems so i would say this is a good cable modem . comcast tried to blame the low speed 200 Mbps on netgear but the tech at netgear proved to me by the report it was comcast not the cable modem. so comcast had to do some tweeking on there end blaming the equipment not there stuff for the low speed so the internet tech had to fix after a few nightmares they did and still getting 1000 Mbps after comcast did there thing .

Outstanding performance, Lighting speed, Highly recommended.

The modem was easy to connect to Xfinity service and immediately boosted the speed by 80% over my old modem. Has been working well for over two months.

Absolutely thrilled with my in-store experience! I needed to replace a modem that was no longer supported, and the staff made the process effortless. They helped me find exactly what I needed, answered all my questions, and the checkout was quick. The new modem works perfectly—much faster and more reliable than my old one. I highly recommend making your tech purchases here.

Increased speeds by A LOT, we would still be stuck at 150mbps if we didn’t switch to this. Set up wasn’t the easiest either due to xfinity acting up or just bad luck.

When I first connected it, the modem automatically brought up a web page by my service provider (Spectrum), which allowed me to register it without having to call technical support. Since then, this modem has not had any drops; it works flawlessly. I recommend it without reservation.

It was easy to set up and actually seemed to update current equipment in my apartment.

Modem works super well, customer service is great. Looked through yhe reviews before purchasing and it seems like the bad reviews are from the ignorant ppl that didn’t do research on how to actually use the modem rather than renting from an ISP. Works absolutely amazing with the ORBI wifi 7 router. No complaints at all other than having to configure the network myself which is great because you can control everything yourself

easy to assemble and put to use immediately. works well

This new modem is great. We got new router and satellites at the same time. Easy set up and the WiFi now is super fast. WiFi 7 on our tech that is capable is great. Know need for the name brands or more expensive brands that will do the same

Solved a lot of problems with my ISP. very good diagnostic info! Great Modem for Mediacom

wanted arris sb8200 but it doesnt work with optimum so i got this modem and a tapo link be5000 mesh system, happy , happy , happy

I upgraded my previous Netgear modem (CM1000) which we've had since 2018, for the (CM2500) and so far I'm very please with it. Granted I had to contact my ISP to help connect the new modem, but it was very easy to do.

I have Xfinity and this router really goes above and beyond. It’s ease of use and set up make troubleshooting and pinpointing devices on my network easy. Plus it can handle a variety of devices and the Netgear app helps to keep everything organized.