Customers admire the Orbi 870 Series BE21000 Tri-Band Mesh Wi-Fi 7 System for its extensive coverage, with users reporting it easily reaches across multiple floors. The system's speed is also a highlight, described as lightning-fast, and users found the setup process to be smooth and straightforward. Overall, customers consider this one of the best Wi-Fi systems they have ever used.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Coverage, Setup, Speed
Rated 5 out of 5 stars
Orbi 870 - an Outstanding Wifi Mesh System
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my second Orbi system. I initially invested in the original RBK50 (router + satellite), later adding a plug-in unit and an outdoor satellite to achieve exceptional coverage across two floors, a basement, and a 1/4-acre property.
After relocating my home office to the basement, I had to rely on WiFi to connect my Mac to the internet—something I preferred over committing to a full rewiring project. While speeds in the new location were decent, they dropped from over 800 Mbps to around 300 Mbps, even with a plug-in satellite placed just a few feet from the Mac. I also began noticing that anytime we experienced a brownout or power outage, I had to reboot the original Orbi system—something that hadn't been an issue for years.
With my daughter starting a new work-from-home role and our increasing dependence on smart home devices, I decided it was time to upgrade the mesh system. Although it's only been a day or two, I can already say the upgrade has been worthwhile—not just in performance but also in the ease of setup. It took about an hour to fully install, including firmware updates, satellite placement, and ensuring all smart home devices were properly connected.
I’m a fan of the new units' appearance and their smaller footprint—though the original system was also fairly sleek. I'm glad I opted for the 3-pack, as I follow a "one per floor" philosophy for mesh coverage.
CONS:
This system was nearly twice the cost of my original setup, which I bought as an early adopter.
The router and satellites feel somewhat flimsy due to their lightweight plastic construction—I was hoping for a more solid, premium feel.
It’s disappointing that the black version is a Netgear.com exclusive.
I connected both my Mac and a game console directly to a satellite’s Ethernet ports but didn’t see the high speeds I was expecting. That may be a configuration issue, so I’ll need to explore the settings.
Lastly, reconnecting the outdoor satellite has been more difficult than the app instructions suggested—something I’ll need to troubleshoot further.
PROS:
Speeds are excellent—truly lightning-fast WiFi.
Coverage is robust, and I’ll update this review once I verify whether it extends outdoors without the dedicated outdoor satellite.
Setup was smooth and straightforward.
The smaller design makes it easier to place units strategically throughout the home.
I plan to update this review as I explore more of the system’s capabilities. I’m especially looking forward to building a dedicated IoT network for smart home devices (which I’ll need to research) and digging into the system’s security features.
All in all, I’ve been a loyal and satisfied Orbi user for years, and this upgrade has certainly lived up to expectations.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This mesh system fixed all the dead zones in my large home. Setup was simple, and I love that each satellite has Ethernet ports for wired devices. Totally worth the upgrade!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with our Orbi 870. Upgrade from Nest Wifi Pro that just could not handle the multiple Zoom calls and internet gaming systems at once. Orbi is not the cheapest but wifi is like air in my house, so it has to work all the time and without fail or pause. The 870 is quite robust and easily covers the three levels of my home.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Things are working great with the ORBI/2 Satellites; you can definitely notice the speed is faster and no issues with connectivity. I’m very happy with this purchase. I was struggling to keep up with the number of devices I had in streaming. Now I can add up to 150 devices.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product is revolutionary! Has totally revamped my home network. I’m getting speeds up to 980 mbps throughout my home! My XBox games install in minutes!! Worth the money in my opinion! Only con was the initial setup. Little frustrating. Had to set it up twice.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m very happy with this purchase my wireless set up was struggling to keep up with the amount of devices I had in the streaming that was going around my house. I also was having a problem with my outdoor cameras in my locks. I set this up with my Verizon Fios and disabled the files Wi-Fi and use the Orby as an access point in AP mode. Things are working great you can definitely notice the speed is faster and no issues with connectivity Wi-Fi calling FaceTime and streaming.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install, fast speeds being available throughout the house on multiple levels, the boxes are quite big and it’s not cheap! Overall a great investment that should last a few yeara
I would recommend this to a friend
Rated 4 out of 5 stars
Great product for heavy wifi use.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have over 80 devices connected to the internet. The Orbi app, along with the hardware, allows me to isolate the different functions of my devices, such as IoT, cameras, video devices, etc.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pricey and Tall.. But moving from the ASUS AX, immediately saw WIFI speed increases (same locations, same device, same tools). The hand-off between stations has been good. We have approximately 40 devices connected w/ 3 TVs, multiple computers and phones.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy installation if you don't change the name until you finish the installation. The app works great and the orbi covers over 3500 sq ft and outside. It is more expensive than others but worth the price if you have a large house with two stories and multiple walls.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product works great and was a simple swap from my previous Orbi. It's been my experience over the past 20 years, these seem to die (or have severe degradation of performance) at 5 years. Was hoping that the previous Orbi may have lasted longer given it was a pricey mesh system, but alas here we are. Imagine in 5 I'll be here again.
We'd greatly appreciate any additional feedback if the steps provided helped you with the range and speed while connected to your RBE873 as well as follow up with you. Please reach out to us at [email protected] with your contact information, and we will be happy to help you.
Regards, NETGEAR Team
Rated 1 out of 5 stars
Don't buy Orbi anymore!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dropped everyday. Nearly hourly. It was the worst router experience of my life. I used to love Orbi, but something changed over at Netgear. Thank goodness too. The 870 failed so bad that it motivated me to return it. I found the ASUS BE30000 and that's like a real router. I can actually adjust the transmit power of the nodes or even adjust when a client needs to bind or push to another node based on signal loss. ASUS even let's the end user set up a reboot schedule to keep the router fresh. So thank you Netgear for forcing me into a relationship with ASUS. I haven't dropped once and it's been a wonderful experience.
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your RBE873 dropping everyday and have already returned it. When experiencing an issue with connectivity, we recommend a few troubleshooting steps including unplugging the Orbi 870 Router from your modem or gateway and then performing a full power cycle of both. After 10 minutes when both have come back online, re-connect your Orbi 870 router to your modem or gateway. Afterwards, we recommend ensuring your RBE873 Router and Satellites are on the most recent firmware v10.5.20.4: https://kb.netgear.com/000068426/RBE871-RBE870-Firmware-version-10-5-20-4.
If you decide to repurchase the RBE873 or any other NETGEAR product and have any issues, please reach out to us at [email protected] with your contact information, and we will be happy to help you.