Customers are pleased with the camera quality and overall performance of the security system, including its night vision capabilities. The system also offers ample storage capacity and convenient connectivity to mobile devices. However, some customers have noted issues with the motion detection sensitivity and cord length. A few customers found the initial setup to be a bit difficult.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 344 reviews
Pros mentioned:
Camera quality, Overall performance
Rated 5 out of 5 stars
Highly Recommend Surveillance System
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This security camera system is great! The quality of the picture is great during the day and the night vision. These are wired cameras, so you will have to have someone who can run the wires to install the cameras where you want them if you can’t do it yourself. The set up of the DVR is easy. It’s super easy to install and setup the app on your phone. There isn’t a month fee or anything that cost extra unlike some other products. You can view live streaming video from anywhere your at. You can set up the system to record continuously or only record certain activity. So not only can it record continuously but You have the option to have it record only human activity, vehicles or you can have it record when any movement is detected.
The quality of these cameras are great! These have an option you can set up for the spotlight to come on when motion is detected. It also has an option to have audio alerts or sirens to make sounds upon motion being detected.
One of the things I also like is that by using the phone app, you can speak to someone through the cameras via two way audio.
You can not get a better quality system for the price! I highly recommend this product!
I would recommend this to a friend
Brand response from Night Owl
Posted .
Thank you for the feedback and glad to hear you are enjoying your system. Please let us know if you have any issues. Thanks, Night Owl SP Digital Support Team
Pros mentioned:
Camera quality, Overall performance
Rated 5 out of 5 stars
Best cameras ever.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This cameras are amazing. You can talk to people outside. They are very clear even at night. The recording every single moment and you can go back on the phone and you can find out everything what happened in the past. If they have six I’ll give it six star. Thank you. Believe me I’m not person i will give good reviews and five stars easy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These cameras have given us some very clear images in the past that we were very happy with. But before we knew it (less than a year), we started experiencing major issues. Heavy blur or distortion in one camera that came from nowhere and seems to be unfixable. Another stopped working completely one day. Another has a faulty wire and flashes the flash light and beeps if plugged in (essentially also rendering it completely unusable too). We are not expecting a long lifespan for these cameras after the issues we’ve already experienced. In short: Started out good, went downhill quickly.
We are sorry to hear that you are having a problem with your cameras. We welcome the chance to provide you with some advanced support. Your purchase includes a 1 year warranty against material defect or failure. Please email [email protected] at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you. Thanks, Night Owl SP Digital Support Team
Pros mentioned:
Camera quality, Overall performance
Rated 3 out of 5 stars
No bells or whistles but does the job.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The quality of the video and night vision is good.
Cameras are meant to be hung upside down, they dont have 360 rotation.
These don't come with facial recognition.
It's constantly notifying me that a human was dectected - sometimes I can't see anything changing in the videos and sometimes its a cat or spider.
Don't have the ability to speak through the camera, only with presets.
Everything on the back of the DVR is so close together its difficult to get your hands in there to screw and plug in.
No, I would not recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Night Owl Protection
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
What a great product. I had it for months now and so far no complaints. I’m not saying that the overall quality of the cameras are the best but it’s doing the deed. With no subscription or any extra fees just to be able to use the product, I can be at ease knowing that my home is being recorded 24hrs and the DVR is saving all my recordings over the last two months.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These cameras are very great , you see very clear and hear very clear from them ! They are the best , I’ll definitely buy more !
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Security
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Clear pictures from cameras. Easy installation of wires
I would recommend this to a friend
Pros mentioned:
Night vision
Rated 2 out of 5 stars
Waste of $400
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was refraining from writing a review until more time passed before I found out the limitation of this system. I purchased this setup to replace an older Amcrest system in which one of the cameras failed, deciding to go with an “upgrade” with something newer. The cameras (resolution and night vision) are actually really good, and that’s the only reason I didn’t rate this system 1 star. Where this system severely disappointed was the way in which footage is recorded and stored. First off, there is no way to disable “event based” recording, there is only an option to select “continuous” on top of that. So when one has to go back and look for footage during a particular time window, the duration bar is filled with red lines signifying event based recordings, it is visual overload and I wish there was a way to have only continuous based recording (some of us live in major cities instead of the sticks and therefore there is always movement happening in all camera angles). The biggest design flaw is what happens when the storage space runs out on the HDD, which is basically nothing. The system runs out of space and doesn’t tell you, and there is no option to select for the system to loop back around and start re-writing the oldest footage once it runs out of space. My old Amcrest system had that capability. I found out when I needed to go back and review footage from a few days ago and realized it had nothing saved from the last few days because it ran out of space! I had to manually reformat the HDD! Finally, the last annoyance is having to “log in” with a password when you want to playback or mess with settings, this is very cumbersome when needing to quickly review footage for something that happened moments ago. I understand the purpose is designed with security in mind in case someone gets physical access to the DVR, but there should be an option to disable login requirements. All in all, this system is borderline useless for setting up in an urban/high traffic area, and overall for the lack of ability to automatically re-write over old footage once HDD space runs out. The cherry on top is the system is noticeably louder when information is being written onto the HDD when compared to my old Amcrest system, another slight nuisance at night time since I have the system and monitor setup in my bedroom.
No, I would not recommend this to a friend
Brand response from Night Owl
Posted .
We apologize for the issue you have been experiencing. We would like to provide you with some advanced support. Please email [email protected] at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you. Night Owl SP Digital Team
Rated 4 out of 5 stars
A special thanks
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ll tell you what… these are the best for your money cameras on the market! I’ve had many different name brands and I’m extremely satisfied with my new Night Owl setup. Not to mention, the easy navigation. Thanks Best Buy and thank you so much Night Owl
I would recommend this to a friend
Rated 4 out of 5 stars
Night owl camaras
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The cámaras work good. The quality is ok, not the best but still can distinguish good. Zoom is is blurry.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These cameras are amazing. I have them all around my home for more than a year and they have not failed me. I am able to see live and rewind to see if I missed something. I highly recommend these cameras for peace of mind and safety. The price cannot be beat!
This reviewer received promo considerations or sweepstakes entry for writing a review.
should have came with more functions and features for the price. live video quality and custom voice / siren alarms.
and maybe some connectors to connect/extend the cables that come with the system.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these for 379 put them up next week they were 279 smh bust by tricked me
No, I would not recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Good quality cameras
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced my sance cameras with this night owl made in the US and the quality is amazing! I was able to used the same wiring of my old cameras which was good due to I have wiring throughout the attic. Really recommend this caneras
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Camera system
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent system, has been working 6 months so far with no issues