Customers commend the DualBrew Hot & Iced Coffee Maker for its ability to produce high-quality coffee quickly and easily. They particularly appreciate its versatility, allowing them to brew both K-cups and 12-cup batches. The ease of cleaning and intuitive design are also frequently praised. Overall, users express great satisfaction with this coffee maker's performance and convenience.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 198 reviews
Pros mentioned:
Design, Ease of use
Rated 5 out of 5 stars
Better than Keurig machines
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast and quiet. Much quicker and makes a better kcup than our keuirg. Has all the features we wanted as a replacement. Easy to fill water container and sleek design.
I would recommend this to a friend
Pros mentioned:
K-cup compatibility
Rated 5 out of 5 stars
Great coffee maker
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great coffee maker for us. Sometimes we need a big pot of coffee and sometimes just a quick cup on the go and this is the perfect coffeemaker to switch back and forth very easily.
I would recommend this to a friend
Rated 5 out of 5 stars
Great coffee maker!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love that this thing will make K Cups and regular brewed coffee, plus coffee over ice. I haven't made any coffee over ice yet, but I'm sure I will when the weather warms up. I bought some reusable K Cups and that works great, too! Also, it makes coffee super fast and I'm super happy with it. It's a major improvement over the percolator that I was using before and got burned by pretty bad.
I would recommend this to a friend
Pros mentioned:
Design
Rated 4 out of 5 stars
Love that it works with K cups
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its a great looking coffee maker that comes with an interchangeble piece to use the K cups at the top for brewing. Wish that it made the little Ninja beep that my air fryer and Ninja soda thing make but just an aesthetic. Love that it has a delay setting for coffee ready to go as soon as you start your day!
I would recommend this to a friend
Pros mentioned:
Brewing speed
Rated 5 out of 5 stars
Great and easy coffee maker
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Get coffee maker easy and fast highly recommend for anybody that what's fast coffee
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Ninja coffee maker
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome coffee maker as well as my cake accessibility awesome
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Nice and easy to use!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy and very convenient to use!
It keeps your coffee warm for few hours as well
I would recommend this to a friend
Rated 2 out of 5 stars
Very disapointed
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When it was functioning properly, it was a great machine. However the cleaning cycle takes 75 minutes, you need vinegar, and you can't skip it and make coffee and clean it later. It will not work in any capacity until you clean it. I have had mine less than a year and it is not overheating, mangling the K cups and producing less coffee than it should it all the settings. I am getting like a tiny amount of coffee from the 18 oz setting. I have other Ninja products that work great so not sure if this one just tries to do too much or I got a lemon.
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hello,
We appreciate you taking the time to share your feedback about your Ninja DualBrew. We apologize for the problems you faced with cleaning cycle and the amount of coffee produced. Based on the circumstances, to ensure your Ninja operates as it should, we invite you to contact our team at 1-800-365-0135, where we will be pleased to help you.
Kind regards, Ninja Kitchen
Rated 5 out of 5 stars
Great coffee maker !
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great coffee maker love it so far ! Just make sure to keep it clean and dry inside the brewing space it gets wet and can get nasty if you dont clean it .
I would recommend this to a friend
Rated 3 out of 5 stars
No trabaja bien
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I never worked well, since I bought it, I had trouble making the right coffee size, and I always said I had to clean it.
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hello Jesus, Thank you for taking the time to leave a review. We're so sorry to hear that your coffee maker did not work well. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
Rated 2 out of 5 stars
Trash coffee pot.
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The coffee pot is clogged internally and no longer pumps water into the boiler inside. Ive only had it 1 year. It’s not something I would recommend
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hi AlexB,
Thank you for sharing your feedback about the Ninja DualBrew Coffee Maker. We’re sorry to hear that the coffee maker stopped functioning properly after a year, and we understand how disappointing this must be.
While this isn’t the experience we want for our customers, our Customer Service team is here to help. It’s possible that a thorough cleaning or descaling process could resolve the issue, as mineral buildup can sometimes impact performance over time. Please reach out to us at 1-800-365-0135, and we’ll assist with troubleshooting or exploring warranty options if applicable.
Your satisfaction is important to us, and we’d like the opportunity to make this right. Thank you for choosing Ninja, and we hope to resolve this for you quickly.
Kind regards, Ninja Kitchen
Rated 2 out of 5 stars
No
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked perfect for a month or so now the water doesn't get hot.
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your coffee maker. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
Pros mentioned:
Brewing speed, Ease of use, K-cup compatibility
Rated 5 out of 5 stars
Everything I needed
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The old takes 10 mins to warm up, another 5 to get a hot cup machine isnt missed after buting this coffee maker. It can make a full pot of coffee quicker than those cheap steam water drip coffee makers and lets you actually taste the coffee. Love the filter system, replacements are easily found. Its great with K-cups too, take almost no time compared to what im used to. Its also quiet and easy change settings
I would recommend this to a friend
Pros mentioned:
Brewing speed, Design
Rated 4 out of 5 stars
Versatile Coffee Maker
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm a fan of Ninja products which is why I chose this brand. This is not a push start and go type of coffee maker. There are a lot of options to select first to help customize to your taste, and a couple of accessories needed to switch between k-cups and drip functions, but using trial and error you'll get the hang after a couple of brews. It brews fast whether you're making a pot or a k-cup. I'm not a fan of the iced coffee and that function seems redundant as you could make it without having a dedicated option for it. Love the convenient scoop that easily attaches to the side, otherwise it would become one more item to get lost in my junk drawer. Have been using this coffee maker for a month now and I'm pretty happy with it.
I would recommend this to a friend
Pros mentioned:
Brewing speed, Design
Rated 5 out of 5 stars
My new favorite coffee maker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this coffee maker and I use it all day long every day. The small footprint is a bonus making it easier to place on the countertop.
I started out just brewing regular ground coffee into my 12oz mug so I'm not using the decanter. For me a 12oz cup of coffee takes 4 minutes. Then I started using the k-cup adapter which only takes 90 seconds to complete for a 8oz cup. The design makes it super simple to switch between the cups and ground coffee plus it has an attachment holder on the back for you to store it on.
I also like how once you set the brew size it follows that size no matter how much water is in the tank. Now I can just fill up the tank and brew multiple cups of coffee before refilling it again.
Would I recommend this unit? Yes I would.
I would recommend this to a friend
Pros mentioned:
Design, Ease of use, Overall performance
Rated 5 out of 5 stars
Simplest complicated coffee maker
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I get pretty confused with how to run the average coffee maker but this is easy enough for me to figure out. Well thought out. It has all the features I wanted to use and they are easy enough I actually use them.
I would recommend this to a friend
Rated 5 out of 5 stars
Finally a coffee maker done correctly!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'll start right off with the best feature... No more preheating! No more gurgling, just turn it on and go. I feel like that's the component that has killed all of my previous K-Cup brewers, and we've killed quite a few. This has the typical Ninja styling with stainless trim and good build quality. The 12 cup option is nice too working from home and gives us the chance to brew some specialty coffees that aren't available in a cup. Overall I have high hopes for longevity with this one and so far it looks promising!
I would recommend this to a friend
Rated 5 out of 5 stars
Great Product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a great purchase, the delay mode is very helpful and it makes good quality coffee quite quickly. The over ice feature is also great, i’ve used it for refresher k-cups and iced coffee. I recommend ordering a reusable filter because this machine doesn’t come with one.
I would recommend this to a friend
Pros mentioned:
Ease of use, K-cup compatibility
Rated 5 out of 5 stars
Ninja Coffee maker
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great coffee maker, especially since we like coffee hot and cold. This maker also makes coffee using kcups, so if we want to have a different flavor. It comes with easy to use instructions. Its also easy to clean. We owned a different ninja maker from 6 years ago and would still be using it if we didnt break to pot it self.
I would recommend this to a friend
Pros mentioned:
Design, Ease of use, Overall performance
Rated 5 out of 5 stars
Just what I was looking for
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works fantastically, looks good and is easy to use.