Hello there. Thank you for sharing your feedback. We’re sorry to hear that the product didn’t meet your expectations regarding packaging and branding. Our goal is to provide authentic, high-quality items, and your comments are important to us. Please reach out to our customer support team at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET; if you need any assistance and would like to address concerns. We appreciate your input and will use it to improve our customer experience. Warm Regards, Ninja Kitchen.
