Customer Ratings & Reviews

Good reliable product for the cost. Only downfall is QR code doesn’t always work

My grandson loves it he is always riding it its been great no problems with it nothing has not broke or fell apart its been really great.

I feel like this is a great product however my balance is too bad to truly ride it

I wanted a mid level scooter that had more power than base model...this model worked out great for me..nice wide platform..has plenty of power..i weigh 200lbs...might be a little heavy to carry up stairs or lift up into back of car or suv...

Great ride!! Really enjoying it!! Gets me to my destination safely and quickly!!

First time buying a scooter and was very happy with the scooter

Very nice scooter for the money always room for improvements

This scooter was easy to setup and the app is user friendly.

This scooter was an amazing Christmas gift for my kid. It was so easy to assemble that my 12 year old did it. The ride is smooth and creates all around fun for any age.

Great quality for the price! Smooth on bumps because of it’s suspension in the front.

This scooter has a very smooth ride and good control. I recommend buying this brand if your looking for one.

This escooter is well build. I like that i can drive it through grass and dirt without any complications.

The battery life is the only thing I like about this scooter, probably because I don’t use it much at all. Only one of my feet fits on the board and the kickstand fell off while I was riding. Maybe it was just the model I choose. I wish I could return it but my first ride I fell and it scratched the scooter. I really don’t use it at all. It just sits there and I pay for it monthly. It was a bad decision on my part to buy it with credit.

⭐ 1 Star – Very Disappointed with NIU Scooter and Customer Service We purchased a NIU KQi200 electric scooter from Best Buy for around $500. Unfortunately, after only about one month, the scooter stopped working and we were unable to turn it on and it will not charge. Unfortunately, by that time we were outside Best Buy’s 15-day return period. We then tried to contact NIU customer service for help, but getting any service or support has been a complete nightmare. It is extremely frustrating to spend around $500 on a scooter and have it stop working after only one month, with no easy way to get it repaired or replaced. Very disappointed with the quality of the scooter and especially with NIU’s customer service. I would think twice before purchasing a NIU scooter.

Coming from a Segway Ninebot, this scooter is much nicer, app has more features as well. Accurate charging time remaining, the blinkers and the lock work really well also

Very nice scooter. Easy setup and I can control various things with the app.

Great features and convenient but thought it would feel a bit faster.

This scooter is fantastic in the park or a short trip to the store.for the price you can’t beat it.i only wish it had more lights

Great quality, it was exactly what we were looking for.

Excellent purchase. The scooter rides well with good suspension.