Customer Ratings & Reviews

The Airglide 14i Elliptical is an update to the former Commercial model. It's very smooth, easy to use and with the iFit membership (30-days free) almost entertaining depending on your selections. Walking tour of Ausrtralia or Ghost hunting in Boston to name a few... The machine is relatively easy to assemble, but HEAVY. It arrives in a long narrow box weighing 200 lbs. We did not elect to have White Glove assembly. The only hassle was the delivery which did not account for our long uphill driveway. The delivery guys moved it to the house (1/4 mile) using a hand dolly! The advantage of assembling it yourself is you get to understand how it goes together and can take care on the lubrication (and be aware of future maintenance needs.) Definite call out to Nordicktrack on providing such a nice set of tools with their machine. (Suggest you keep these handy near your machine because you will eventually need these.) The instructions are not too bad to follow. The video/computer based instructions are largely useless except perhaps occasionally showing assembly dynamics. It took about 45 minutes to carefully unpack the box. We did not follow the box directions as we would have had trouble "lifting the machine off the pallet. Instead we cut open the box in stages and unpacked starting from the top and one (long) side. We were careful in placement of all parts and checked the inventory with the instructions. There were no shortages. Assembly took well over 2 hours. We also placed it in the location and on the Mat BEFORE completing assembly (to keep the weight down. We have a high ceiling basement. But that is really something to check as you stand quite high on the machine in use. Getting the iFit account set up is a little fiddly. We did it on a computer first and then logged in with the machine. Also the machine does not necessarily need to be switched off as it goes into hibernation when not used. It does support multiple user accounts. But children are limited in age to 13 years note. In use the machine is very simple. Just follow the instructions or watch a couple of YouTube videos first on using an Elliptical. The nice thing with an Elliptical is it is low impact and so not hard on your joints. But don't confuse that as being soft exercise it is not. Also the Nordicktrack is the only machine where the control is remote to the fitness program. You will either love it or hate it. But to get full benefit you need to use the iFit membership....The one definite negative is PRICE of membership - $40 for a family. :( That's way too high. Best Buy Geek squad maintenance/service plan is more affordable than Nordictrack's own BTW so you may want to consider that. Over all we are very satisfied (so far) with our purchase. It is exactly what our family wanted. It takes a lot of space however, although perhaps a little less than our older Nordictrack incline trainer treadmill. That's still working after.... 18 years. Hopefully this will prove to be as robust and reliable. So highly recommended if you are looking for a very solid, smooth and easy to use Elliptical.

The Elliptical is really good, but its lacking on certain things. One, is a little bit light, Im a strong guy so if I go hard, it moves around and I dont like that. Also, the lack of a usb port for charging and a place to put your phone while you work out is honestly a huge miss on their part. I had to improvise and get a car phone holder that you put on the AC vent to use it on the elliptical vent for the fan. Other than that, it feels like a really well made product.

Two of the pieces did not fit as described in the instructions, and the display occassionaly will not turn on. If these issues were fixed in the design, it might be a decent elliptical. It is just good enough for me to not return it. The system also squeaks despite me using the grease that came with it.

I've had this machine for two months, and I am extremely disappointed with its performance. It is completely subpar, especially considering the high price. The iFIT feature is virtually unusable, with the screen lagging significantly despite having a download speed of 368.5 Mbps and an upload speed of 156.2 Mbps. Moreover, the machine lacks essential functions such as heart rate tracking. I regret not heeding the warnings and purchasing a Sole elliptical instead.

I bought this and when they came to install it, all the nuts and bolts were missing. The tech ordered the parts but come to find out he ordered the wrong ones so then I had to call Nordic to order the parts and they shipped them to me. Once I got the nuts and bolts, I can to call Best Buy to schedule an installation. By the time they completed the installation, come to find out it was missing 2 pins that connect the hand gliders to the foot track. Spent 45 minutes on the phone to convince Best Buy to come pick the item up. Scheduled the pick up for on a day we would be home and THEY NEVER SHOWED UP! Worst purchase ever. Best Buy didn’t even offer to just bring another one and set it up. Instead they were okay in just saying they’ll pick it up and not deal with me. Wasted almost 2 months over this nonsense already,

The resistance is super hard, trying to lube the machine again. Not really liking that you cannot save your workout for 2 people.

Smooth motion, excellent workouts. Quiet and actually easy to move around.

Nice and smooth. Detailed setup directions made it simple to follow. Nice machine

This is nice looking in all black. I like that it does not wiggle too much. You definitely need the iFIT membership. The membership will take you through several work outs. I am almost a month in and so far everything is working out well. I just wish the water holder and screen height could be adjusted.

To hard to operate took a while to put together. Had to pay to operate screen

Solid heavy Eliptical. Easy set up. Only 4 stars because of the limited abilities of the ifit screen

have no idea when this will be resolved. The equipment and the delivery/installation charge has already been paid and all we have is a machine that we cannot use safely.

We are very happy with the item. We have been enjoying it everyday, it is very efficient and we love the brand!

Operates very smoothly and quiet during the workout.

Amazing machine one of the best to be in the marcket recommended

I like to get intense cardio workouts and every time I workout, and this machine tends to be a bit unstable and rocks. Machine is in a mat over concrete. I’ve even moved it to another location and still having this issue. For future designs, have the opportunity to raise the screen at least another 12”, this can really cause discomfort on the neck when looking down, add the water bottle holder near top. Reaching for water as I’m working out makes me slow down to grab and place it back. Add a cell phone holder. I’ve added a velcro strip so I can attach my phone above screen. Maybe add streaming devises such as Netflix, Roku… It’s a pretty quiet machine and provides a routine moderate workout.

Resistance is horrible. I use ellipticals regularly and have had a Nordictrack elliptical in at home for years. This model’s resistance it too strong and level 1 feels like a gym elliptical 10-12 so your gassed after 5 minutes …tons of the same issue on Reddit with resistance. I just called for a refund after having a tech come and adjust the resistance manually with no results. They need to fix this issue that so many people are having with this unit.

I ordered this item on 01/09/25 and it was set to be delivered and installed for 01/25/25. Every thing was looking great until the day of the delivery. On the day of delivery the item said out of stock, i dont know what happened to my machine and was told to go to my bestbuy store to figure out what happened. I did not buy it at the store i bought it online the best thing i did was cancelling the oder and order ot straight from Norditrack. Terrible business!!!

I asked for information on a product and gave a direct description of tje product and i had to look up the sku# because tje person i was chatting wotj insisted so i did thete job !!!