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Customer Ratings & Reviews

Your price for this item is $339.99
The previous price was $499.99

Customer reviews

Rating 4.3 out of 5 stars with 158 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 158 reviews
  • Pros mentioned:
    Foldable

    Rated 5 out of 5 stars

    Great bang for buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter not too heavy and the light bar looks really nice. The different ride modes add a nice variety as well. Very nice that it can fold too

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good 1st Electric scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good purchase if you are looking for an electric scooter and it's your 1st time. Quick and easy to assemble. It holds a charge well. States 18 miles which is at least an hour of continuous usage. Goes up to 20 mph. Scooter options such as lights, lock can be controlled via phone app. Easy to use overall.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Scoot Scoot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect scooter for riding around the city and discovering new places to relax. Charges fast and looks sleek. I will say if you’re over a certain weight threshold the battery life is not as good as stated, but that’s to be expected.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    KQI3 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good scooter and battery life. 20mph is pretty fast on a scooter. My girlfriend has the kqi2 and loves it. Feels very solid and not like a toy. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Foldable, Smooth ride

    Rated 5 out of 5 stars

    what a cool Escooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this slick looking Escooter! The neon light makes it the coolest thing at night. Really fun easy and smooth riding experience. The best part — it’s foldable and can be easily put into the trunk of a small car. Highly recommend as a Xmas gift!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Range

    Rated 5 out of 5 stars

    Okai Neon Lite Scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Okai Neon Lite is able to go 15 mph in the sport mode. I purchased this for my spouse of smaller size, and she has no desire to go faster than that. Unable to test the full range, but do need perfect weather and no inclines to reach per the manual. Did some reviews and this thing is far better than the competition; we preferred the rubber tires instead of the solid. Overall a fun experience and highly recommend for leisure- for travel to work I recommend the Okai Pro.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Tire

    Rated 1 out of 5 stars

    Bad scooter

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately battery is not changing tried to reached out to the manufacturer and im still waiting for a resolution. Was hard to change the tire after i got a flat just not as good scooter or company wish i could give no stars

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Genial

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast charge, It has 3 quite comfortable power modes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great overall scooter for the price, cheap charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tip of the charger broke inside the scooter after 4th charging cycle.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Everything was good but

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scooter it fine but the only thing that was missing was the charger that’s supposed to bring with it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The Best scooter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this OKAI e-scooter because my friend has one. Good looking & good quality. Easy to control & speed up. The most unique part is the LED light bars, you can change light through the app. Pretty cool. The price is very reasonable as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good items

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s bigger than the picture,but perfect size for me!beautiful scooter,and FedEx delivery so fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OKAI electric scooter a buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this OKAI electric scooter to people great quality and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Foldable

    Rated 5 out of 5 stars

    Solid 1st scooter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect first scooter IMO. If you lose the NFC card you can use the app to rewrite a new one (basic rewritable cards can be purchased on Amazon) under settings. OKAI is actually a long time company that has produced rental scooters, so these things are built solidly. Easy fold/unfold mechanism and light and portable. I ride a Segway G2 two now but this is the scooter that started it all! Fun little ride:)

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Battery life, Range

    Rated 4 out of 5 stars

    Great, but take range with grain of salt.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it's a great little scooter, definitely hits the speeds it lists. My main complaint is really the battery life/ max distance. At about a full load (passenger and baggage) of 195lbs, a 5 mile ride nets me about 60% battery usage, leaving a middling 40% left. So I would say that about another 2/3 miles or so. So the 18.6 miles it suggest as the range, really looks more like 7-9. Any scooter I see, I now assume to cut the range in half. With that said. The speed is perfectly fine at 15.5mph, and it's really light to maneuver. I like the breaks, and the ride feels pretty solid. Anywhere you're looking to go in about an hour's walking distance, assuming it's flat, this scooter will take you there and back and be nearly the full battery. I am swapping out for the pro model, just because I would like to make longer trips, and not worry about the battery, or about handling hills.

    I would recommend this to a friend
  • Pros mentioned:
    Smooth ride
    Cons mentioned:
    Range

    Rated 5 out of 5 stars

    Awesome Scooter butttt... Super Short Range

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Stars with a caveat... Got this scooter delivered on Friday, I've ridden it all weekend, and think that now would be a good time to leave a review. First, it's awesome! Literally the most fun I've had in a while. I live in an urban beach neighborhood so the speed limits here are low and parking is a pain. Using a scooter makes it super easy to just run to any of the neighborhood stores real quick without having to worry about traffic/parking, etc. Very easy to put together and start riding. The ride is smooth, 15mph is more than fast enough, and the build quality is solid. Honestly, it feels premium which is nice considering the low price. The headlight is bright, the tail light is bright, and the RGB LED strip on the front adds a nice touch of customization. Now for the bad. The 18.6 mi range is imaginary... Maybe if I weighed 20 pounds and kept it in efficiency mode (9mph) I might get close, but the reality is I'm almost 200 pounds, and I obviously want to push 15mph in performance mode. A round trip to Walgreens (8 blocks each way) and a round trip to Dunkin Donuts (15 blocks each way), and the battery is less than 50% by the time I get home. I say that to say if you're debating on the Neon Lite and the Neon Lite II, go with the II. Unless you're going to be making extremely short trips and don't mind charging your scooter multiple times a day, the extra $150 will likely be well worth it. My only other complaint is going to be the lack of available accessories/replacement parts. I was thinking maybe I can purchase a spare battery to swap out and get some extra range in between charging, but so far that doesn't look like it will be possible. Overall, I am very happy with my purchase, but do wish it was specified that the 18.6 mile range is really more like 8 or 9. Had I known that I likely would have spent the extra money on the next step up. My future experiences with OKAI Customer Service will determine if my next scooter will be from them, or maybe someone else with accessories available for purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 3 out of 5 stars

    Its okay for what it cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I TOTALLY understand the appeal of the scooter. Dont get me wrong when i say its okay. It has alright battery and alright speed. At the end of the day its a good introduction to e anything reslly. I think this is for someone who is maybe 16 or older and wants to go to school nesrby. Its not breaking budgets for teens but it also gives them a great amount of liberty. Down sides the app isnt consistant. Its heavy but to be expected. And this specific model isnt worth since there is a newer one for the exact price. Alos the buld quality is great. But what kills me is that there has to be a better way ticharge it. Mine tipped over snd instsntly broke the charger. Also i think this is good for the price. I got it for 400 usd. Good quality cool light good tires not so many features but what matter the motor is good. It wont blow you away with a too soeed of 15.5. But itll get your hesrt punping if your in for a thirll. 3/5 because its good hut the app and charging reslly disapponted me. And the installtiok isn’t so esasy cause of sensity parts that maybe someone. Not so knowledgeable could essly break and have thier scooter not work out of the box.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Scoot Along

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great electric scooter for a reasonable price. Purchased this item to ride with my kids to their school. I have no complaints and it does move fast. my kids are jealous as this one goes 5 more mph faster than theirs. great buy and charges fast. hopefully this brand last

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scooter is awesome but the battery life get used up very quickly after going up hill. For example I drive the scooter on a 17min drive to my car and back going up and down 3 hills and driving in flat surface and when I get back the scooter is around 50-60% overall I recommend for the price and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Better than average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this once before and it seems like the current or the charger ruined the battery. Unable to fix we bought another one. Other than that it works well.

    I would recommend this to a friend