Customer Ratings & Reviews
- Model:
- 77-62466
- SKU:
- 6386990
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the Commuter Series Case for Apple® iPhone® 11, highlighting its great protection, perfect fit, and ease of use. Many appreciate the case quality, reasonable price, and comfortable grip. Some customers mention the bulkiness of the case, while others have noted issues with the charging port and screen protector.
This summary was generated by AI based on customer reviews.
Worth it.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it. Have dropped phone many times, no damage.
I would recommend this to a friendDon't waste your Money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought Otter boxes were supposed to be of superior quality and strength. This box broke on me in less than a few months of having purchased it. It wasn't even a nasty fall, drop or anything of the sort. I'll never purchase OtterBox again.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Durable and fits well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We often purchase Otterbox cases as they hold up well and for this case had a good color selection.
I would recommend this to a frienda bit bulkier than the last one I owned
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Commuter for my iphone 8 and it worked great. This one works great too but since the 11 is a bigger phone, the Commuter is larger as well and doesn't fit in my pocket or my car like the last one did.
I would recommend this to a friendNot what they use to be
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Each time we buy an otterbox these past few times we have noticed more flaws and thinner more brittle then the prior. Looking elsewhere
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thanks for the heads-up on your most recent Otter purchases that have given you some cause for concern. Although we certainly try to keep things as streamlined as possible without compromising protection and durability, you definitely shouldn't be noticing flaws and such.
We'd love a chance to help get you set up with a brand-new warranty replacement on that Commuter Series case, so please feel welcome to give us a quick call at 1-855-688-7269 and we'll go from there!
Best,
OtterBox Customer Service Team
Outerbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for an outerbox with screen saver. This one did not have the screen saver.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Ahmad! Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our engineers redesigned our Defender Series in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs.
Not durable
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not built to last or protect phone. Teen owns this case on his iPhone. Yes, he’s clumsy, but the case was Broken within a couple of months and the phone underneath has a cracked back. Would not recommend for anyone who drops their phone
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Jessica! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Content with case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the case fits good and like the color and was convenient to find on your site
I would recommend this to a friendGreat case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone coverage. Love the color. No complaints from me or my son that uses it.
I would recommend this to a friendGreat case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as expected and love the color of the case I chose, easy to take off and on.
I would recommend this to a friendNice case
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color case is soft and fix my iphone 11 perfect.
I would recommend this to a friendGorgeous
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color was perfect, great product would definitely order again .
I would recommend this to a friendGreat case!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super tough case! We love it! Great protection if you drop your phone a lot.
I would recommend this to a friendLove the color and style
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the case comes in three colors Fits easy sleek looking Looks great
I would recommend this to a friendCase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this case for my daughter she loves it. Very durable
I would recommend this to a friendWould recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to put on and matches the color of the green iPhone perfectly.
I would recommend this to a friendgreat case phone feels betterin my hand now
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it and it was nice that they could use my am.express points
I would recommend this to a friendDurable, sleek case.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as advertised. Color is exactly as it appears in the picture.
I would recommend this to a friend- Cons mentioned:Bulk
It’s like holding a brick!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case made my phone feel like a brick. I returned and purchased an Otterbox Symmetry case which is perfect.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you weren't a fan of your Commuter Series case! We appreciate the feedback about the size of your case, and we'll be sure to get your thoughts passed up the ladder to our design team. We're glad to hear that you found something you liked with that Symmetry Series case! If you run into any other issues, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Great Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for the iPhone 11. Great quality phone case.
I would recommend this to a friend