Customer Ratings & Reviews
- Model:
- 77-62466
- SKU:
- 6386990
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the Commuter Series Case for Apple® iPhone® 11, highlighting its great protection, perfect fit, and ease of use. Many appreciate the case quality, reasonable price, and comfortable grip. Some customers mention the bulkiness of the case, while others have noted issues with the charging port and screen protector.
This summary was generated by AI based on customer reviews.
Not durable
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not built to last or protect phone. Teen owns this case on his iPhone. Yes, he’s clumsy, but the case was Broken within a couple of months and the phone underneath has a cracked back. Would not recommend for anyone who drops their phone
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Jessica! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Not what they use to be
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Each time we buy an otterbox these past few times we have noticed more flaws and thinner more brittle then the prior. Looking elsewhere
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thanks for the heads-up on your most recent Otter purchases that have given you some cause for concern. Although we certainly try to keep things as streamlined as possible without compromising protection and durability, you definitely shouldn't be noticing flaws and such.
We'd love a chance to help get you set up with a brand-new warranty replacement on that Commuter Series case, so please feel welcome to give us a quick call at 1-855-688-7269 and we'll go from there!
Best,
OtterBox Customer Service Team
Content with case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the case fits good and like the color and was convenient to find on your site
I would recommend this to a friendGreat case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone coverage. Love the color. No complaints from me or my son that uses it.
I would recommend this to a friendGreat case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as expected and love the color of the case I chose, easy to take off and on.
I would recommend this to a friendNice case
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color case is soft and fix my iphone 11 perfect.
I would recommend this to a friendGorgeous
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color was perfect, great product would definitely order again .
I would recommend this to a friendGreat case!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super tough case! We love it! Great protection if you drop your phone a lot.
I would recommend this to a friendCase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this case for my daughter she loves it. Very durable
I would recommend this to a friendLove the color and style
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the case comes in three colors Fits easy sleek looking Looks great
I would recommend this to a friendWould recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to put on and matches the color of the green iPhone perfectly.
I would recommend this to a friendgreat case phone feels betterin my hand now
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it and it was nice that they could use my am.express points
I would recommend this to a friendDurable, sleek case.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as advertised. Color is exactly as it appears in the picture.
I would recommend this to a friend- Cons mentioned:Bulk
It’s like holding a brick!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case made my phone feel like a brick. I returned and purchased an Otterbox Symmetry case which is perfect.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you weren't a fan of your Commuter Series case! We appreciate the feedback about the size of your case, and we'll be sure to get your thoughts passed up the ladder to our design team. We're glad to hear that you found something you liked with that Symmetry Series case! If you run into any other issues, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Great Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for the iPhone 11. Great quality phone case.
I would recommend this to a friendGreat cámara and great case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s always a great pleasure to buy things at best buy
I would recommend this to a friendDon’t buy it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like this case, not protective at all. Spend a little bit more and get the Defender case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Hannah,
We're so sorry about this. We understand this case isn't for everyone. If you're looking for something different, please feel free to check out the Defender Series case on our official OtterBox website. In the meantime, if you have any other questions or concerns, please feel free to give us a call at (855) 688-7269 and we'd be happy to chat.
Sincerely,
obcst
Bad customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They ordered my outer box to a Best Buy all the way in Minnesota. I live in Virginia. I had to literally get a refund BECAUSE THEY MESSED UP . Ridiculous!!!!
I would recommend this to a friendFit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit is not good at all. I will probably return it bc the case is to loose.
No, I would not recommend this to a friendOtter box.. no show!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d love to write a review.. IF I ever receive it!!!!!!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are confident that the original place of purchase can assist you with any shipping issues experienced with your order. Once you are enjoying your case, please reach out to our CS Team by phone or via chat, and we are happy to help with any questions that may arise.