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Customer Ratings & Reviews

Your price for this item is $37.99
The comparable value price is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 175 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are delighted by the reliable protection offered by the Commuter Series Hard Shell for Samsung Galaxy S25 Ultra without adding excessive bulk, as well as its excellent build quality and comfortable grip. The case fits the phone well and has an appealing appearance with beautiful color options. Some customers find the charging port cover inconvenient, while others appreciate that the case isn't overly bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 175 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cover is good protecting my phone well with good looking

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case has been good. Ive already dropped phone several time and it has pritected it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real protection without the bulk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the OtterBox for my Galaxy S25 Ultra and it’s been exactly what I was looking for. I’ve already dropped my phone a couple times and this case took the hits with zero damage to the phone. It’s protective without the brick-like bulk some cases have, which makes it easier to carry every day. The textured surface gives a solid grip so it doesn’t slip when pulling it out of a pocket or running it one-handed. It has a clean, low-profile look that blends right in with the rest of my everyday carry gear—no flashy colors or oversized branding, just function that fits the gray man approach. If you want a case that actually protects without ruining the sleek lines of your phone, this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Dropped and tested.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, clean, and keeps phome safe. I have dropped it multiple times and phone protected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a long time Otterbox customer. My previous otterbox for my Galaxy S20 lasted me about 4 years. This one for the S25 Ultra was a significant disappointment. I purchased this in June of this year, and by September, the case has broken in two different areas, and the rubber interior part was peeling in several locations, notably around the upper areas by the volume buttons and the side opposite of the volume buttons. I contacted Otterbox about this issue, and they just directed me to the warranty website. I opted to give them another chance via the warranty. They offer to send me a replacement case for free, but I had to pay $13 for shipping and handling. Fast forward to today, about a month in, and the replacement case is doing the same, rubber inner case is peeling, and the hard shell broke by the charge port already. And I'm a light phone user. My last Galaxy lasted me 5 years. No screen cracks, no drops. I've already replaced my Otterbox with a Spigen. Time will tell if the Spigen is a more durable case. But avoid the Otterbox Commuter at all costs. And speaking of costs, this isn't cheap.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox Commuter Series case for the Galaxy S25 Ultra offers exactly what I was looking for — reliable protection without the bulk. The fit is perfect and it feels solid in the hand without being too slippery or too grippy. It slides easily into my pocket and doesn’t attract lint like other rubbery cases. The buttons are responsive, and I appreciate the added dust cover for the charging port. Overall, it gives me peace of mind knowing my phone is safe from everyday drops and scratches. Highly recommend for anyone looking to protect their investment without sacrificing style or comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Fit, Protection

    Rated 5 out of 5 stars

    Great phone case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits well and provides great protection for the phone. The color is even better in person than in pictures. It's a unique color so it's easy to spot my phone among others.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great and feels good in the hand. Seems like it'll offer more than enough protection

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 4 out of 5 stars

    Expensive But Still Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everything else, Otterbox cases have become ridiculously expensive. They've always been pricey, but now it's crazy. That being said, they're still good quality. I've sworn by them for years and they've always protected my phones very well. This one is no exception (so far) and I happen to like the green color. I recommend Otterbox in general and this case in particular, but you should always look for sales. I bought this one half-off, and that was worth it. Full price is far too much.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, tough, and reliable. It offers solid drop protection without adding too much bulk, and the grippy sides help prevent slips. Easy to put on, pocket-friendly, and perfect for everyday use if you want protection

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Great Strudy Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is minimalistic, but feels safe. The feel of the case is great and the grips helps to hold it in place when you put it down.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Fit, Protection

    Rated 5 out of 5 stars

    Excellent product and I absolutely recommend this!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent quality and fit for my S25 Ultra. Within seconds of installation I dropped my phone from about 4 feet on to a stone tile floor with no damage to either the phone or case. Great job otter box!!!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Color

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice color and excellent quality, I recomend it 100%

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Color, Protection

    Rated 5 out of 5 stars

    Phone protection case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice sturdy case that really protects my cell phone, the color like a teal green, it's really beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Phone Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect, has grest protection. I love the way it feels and looks. It doesnt make my phone bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Fit, Protection

    Rated 5 out of 5 stars

    Amazing cover phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality item. Fit great on my phone and protect it well.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great construction and already saved my phone more than once.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 4 out of 5 stars

    Cell phone case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product, beautiful color, quite resistant to falls and shocks.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Not bad for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice case, it has protected my phone when I dropped it on the floor. In addition, I like otterbox so it should last long. The reason why I took off one star is beccause the case is slippery-need to have a better grip on the sides. Purchased because of the name and it was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Grip

    Rated 5 out of 5 stars

    Love This Case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is functional, strong with no-slip grip, and they have a variety of color options. I highly recommend OtterBox cases.

    I would recommend this to a friend
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