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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1562 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the excellent protection and precise fit offered by the Defender Series Case. Many appreciate its ease of use and the overall quality of the case, while some find it a bit bulky. A few customers expressed a desire for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,562 reviews
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice solid case to protect my phone! Well made! It’s the 5th oneIve purchased because it holds us so well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great not bulky case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for teenage son who dislikes bulky cases. This is perfect. High level of protection and not bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. Has protected my phone from multiple hazzards encountered. Well made.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great case.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy placing the phone in the case. The otterbox provides plenty of protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full protection. It's now not as bulky as it previously once was.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Protection for the device besides the screen needs to be added

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case. It is thin but still protects. And it is more colorful than just plain black.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The only case I would buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace my husband's lost phone. I've had a defender case on mine for years. The day before he lost his phone, he missed a stair and his phone in his hand struck the concrete and cracked. That never happens, I've dropped my phone from a height of 5 feet and not a scratch. I also had a server spill water on it in, while not complete waterproof, I was able to wipe it off quickly and no problem. I wouldn't own any other case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case its very safe inside but the opening lets some dust under screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Otterbox is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox has saved my phone from drops several times and is easy to put in my pocket on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Defender case, just upgraded to an iPhone 7. This case feels super sturdy and works great in all environments. Priced matched with Amazon and got it for 20 bucks less.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Midgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox case is durable but the screen protector is very annoying. It does not set close enough to phone screen so when you press buttons you have to hit hard on keys.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Diny540,

      It would certainly be annoying to put your fingers through a workout just to send a simple text! Sounds like that included screen protector is sitting a little higher above the touchscreen than we would normally prefer, and we apologize. Please feel welcome to call our wonderful support team at 1-855-688-7269, and they'll send out a warranty replacement for that piece!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Really nice holder and its not too thick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like how it fits in my pocket. Works very well very strong

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    otter box defender case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    three or more years ago I bought an otter box defender case for my iPhone 5c.Idropped my phone hundreds of tome or it would fall out of my top pockets never broke my phone.the Otter Box protected my phone very well.i had to replace my iPhone 5c with anIphone 7,and after dropping my new phone 9 times in 4 days ,I figured my phones 9 lives were up.so I bought a new OtterBox defender........very pleased with it's performance!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    It works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! I have always used an OtterBox case with my iPhone since the very beginning, countless times it has saved my phone from a total disaster. The company stands behind the craftsmanship and the warrantee of their product. They stand behind their product and they stand behind the warranty. A consumer would be a fool not to use the OtterBox technology to protect their phones and their investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case! I’ve been using Otterbox cases since my iPhone 4! They are always dependable. I’ve already dropped my new iPhone 8, and not a scratch thanks to this phone case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Saved my phone from a cow!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This, THIS Otter Box saved my phone from expensive damage in the pasture. Moooving (see what I did there?) away from a feisty cow, I tripped, and landed HARD on my back, on rocks with my phone in my back pocket. If not for the Otter Box, my phone would have been totaled! If you're an outdoors person and keep your phone on your person, you need this. I will not take it off my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price for as much protection as this cover offers

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, fits well and provides great protection. Built in screen protector is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Otterbox Defender I have purchased. I am pleased with the ease of assembly and the quality of the product.It does what it is suppose to do. Protect my phone.

    I would recommend this to a friend