Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1562 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the excellent protection and precise fit offered by the Defender Series Case. Many appreciate its ease of use and the overall quality of the case, while some find it a bit bulky. A few customers expressed a desire for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,562 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good protection for phones and my son

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    very good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, low profile and good quality. Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this product to protect your phone

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for sons iPhone six and it fit it perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    THE BEST PROTECTION FOR YOUR PHONE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps your phone safe while the kids are using it!

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    grat protection for toddlers who throw phones

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good case if you give your phone to babies a lot, they will throw it, other then that its kidna bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is the best. Works well for construction workers.This case has saved the phone from all types of heavy equipment beatings plus it can fly off a truck and land on road and not harm the phone. Can be buried in dirt and as long as it can be found comes to no harm.Will not survive if ran over.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Awesome case!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps phones super safe and is very slim compared to other otter boxs only flaw is opening the case itself to put or take phone out

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    On sale purchase

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve dropped the phone and it was protected. Dust foes get in and I have to clean it at least once a month.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Tough Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects well but is somewhat bulky. It makes the touch screen a bit less sensitive.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Nursey,

      While it's awesome to see that this Defender series is successfully safeguarding your iPhone, we apologize that the case seems to be a little too cumbersome for your preferences! The extra layers do a lot in terms of added protection, but there shouldn't be any loss in device functionality, so we find it bizarre that your screen protector is running into some trouble. Our handy Otters would love to fix things up with a warranty claim, so please don't hesitate to call them at 1-855-688-7269. They'll send out another lid/base unit with a brand-new screen shield that we trust shouldn't give you any such trouble going forward!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great screen protector for phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice iPhone protector. The screen is well protected. Hope the back cover will hold up since it is not a hard material.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice protector

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a work phone and it has proctected nicely. Although it’s been dropped a few times, the phone has no damage.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Nice case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Only problem is the screen protector. You have to press firmly on the keys. Gets somewhat annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    had one on my iPhone 5, never a problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my i5, had defender on it for 5 years, my iPhone 5 looked brand new. So I bought one for my new i8.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good solid cover for my iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit on my iphone7. Easy to hold and not too bulky to put in my pocket. Screen cover is sensitive to the touch.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Good protection from dropping.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case protects phone from falls and bumps, protective screen scratches easily.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Robert,

      It's great to hear that no matter what falls or bumps come your way - the Defender case has you covered! We apologize that the screen protector seems to be having some trouble with scratching, and our handy Otters would love to fix things up with a quick warranty replacement. Please feel free to give them a call at 1-855-688-7269, and they'll smooth things over in no time at all!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Product works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Otterbox clip broke on my holder so I needed to replace my holder. The Otterbox worked so well and saved my phone many many times so I replaced both the case and the belt clip. They both lasted a few year and I plan on getting a few years out of the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case highly recommended This is the only brand case I have ever used And will ever use

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    OTTERBOX

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well worth the money to have peace of mind for protection in case the phone is dropped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be a bit bulkier than other cases, but the added shock protection is appreciated. We found this case on sale and especially appreciated the help from the sales associate in all the help he provided--even to putting the phone into the case.

    I would recommend this to a friend