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Customer Ratings & Reviews

Your price for this item is $25.99
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Customer reviews

Rating 4.7 out of 5 stars with 4217 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Defender Series Case's protection, fit, and ease of use, with many praising its durability and how well it fits the phone. They also appreciate the case's grip and find the price reasonable. However, customers are negative about the screen protector and some find the case bulky and heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 4,217 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I love otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is seriously the only case that I really and truly trust to keep my phone safe. I've been buying Otterbox for years and they have never let me down. My phones stay in the perfect condition they were in when I pull them out of the box with this case, and my young children quite often play with my phone. Really helps for when I upgrade my phone to be able to eBay my old one at excellent condition. You seriously do not need an insurance plan if you have one of these cases. This case is your insurance plan. Get it. Really.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my Samsung S7, no regrets, it is a little pricey but it is worth the expense to protect my phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great case to take. Care of my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case makes it easy to put on my belt.and easy to get out to make a call or to take a good pick. While protecting my phone from damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the phone including the screen but doesn't feel too bulky. The screen is still quite receptive to touch even with the screen covered

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good protection with a little annoyance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection the case provides is great but dirt and debris is able to get inside the area between the screen protector and the phone screen. Overall it's a solid product though and provides great phone protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Fair but not as good as previous models.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple Otterboxes in the family - love em - last well - unfortunately the screen protector on this one does not lay flat - its wobbly and seperated from the phone touch screen in areas making it impossible to operate phone with a light touch - initially returned the first one for the same problem - second one developed shortly after return period expired - it will still protect the screen, but its frustrating to pay so much for an item, relying on past quality, then have this happen - might just be bad luck to get two in a row - I would still investigate buying Otterbox again, but I will be wary.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Compooter,

      Thanks for being a fan of our cases! We are sorry that you are having a bit of bad luck with the screen protector on the Defender case for you Galaxy S7. We completely get why this is disappointing and we absolutely want to rectify this unusual dilemma. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a new warranty replacement arranged in practically no time at all!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Very sturdy case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case WILL protect your phone, there is no doubt! But it is a tad bulky and thus 4 stars instead of 5. Still, it slides into pockets ok, and I feel good about the protection of a $700 phone that it provides!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Keeps phone safe from drops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th otterbox the only problem I encounter is small trash will get under screen and have yo take case appart to clean it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk, Screen protector

    Rated 3 out of 5 stars

    Nice but bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seams to protect phone well but it's very bulky. Buttons are hard to push and plastic screen protector feels like week junk. I doubt this case will make it a year

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there,

      Although we are glad that this Defender case is taking care of your Galaxy S7, we are sorry that the buttons are being stubborn. Button issue is not normal with any of our cases and we do offer slimmer options. Check out the links below for more information on our Commuter and Symmetry style cases.

      http://www.bestbuy.com/site/otterbox-commuter-series-case-for-samsung-galaxy-s7-cell-phones-black/4914700.p?skuId=4914700

      http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-samsung-galaxy-s7-black/5287529.p?skuId=5287529

      Of course, if you need any assistance with your Defender or you have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    tough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case for my father with gripping problems, he is able to grip the phone well and it protects it incase it slips out of his hand

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the otterbox defender in gray color. Phone does not slide around in hand. Gray color makes it easier to find in purse

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Worth the extra money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case really is worth the extra cost. It fits perfect and the phone is well protected. I would purchase another Otter product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for protection of a very expensive phone it is priced perfect and I have no regrets about the purchase of this product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Perfect for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otterbox. My child has dropped & shattered phones in the past. Not this time! Case is a little bulky but worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    very protective casement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this otter box goes on easily and is the best upgraded box I have ever owned; the casement protects the screen and is more heavy duty

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protective case for my grandson's cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my grandson's phone was replaced due to a problem in late November. He wanted a protective case to hopefully make sure his phone was safe. He had dropped his and it destroyed the screen and his phone. Otterbox is a fabulous product, so that's what I wanted him to have. Best Buy had the case with a protective cover for the screen. Otterbox didn't have this case available. I am very pleased with the product as is my grandson.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazing case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of this case. This is the best case for protecting phones. With the many times dropped, it's always safe in this case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Excellent product for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is very happy with the Otterbox case. It fits his cell phone well and definitely would protect it.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Love this case. Really grippy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case has a good grippy feel so it stays secure in your hand. The pink color is easy to see so it is easy to locate your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Fit the phoe great and excellent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one of these on my iPhone 7 plus and bought one for my work phone Samsung s7 and they fit good and great protection

    I would recommend this to a friend