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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4217 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Defender Series Case's protection, fit, and ease of use, with many praising its durability and how well it fits the phone. They also appreciate the case's grip and find the price reasonable. However, customers are negative about the screen protector and some find the case bulky and heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 4,217 reviews
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is built like a tank. While I'm no longer worried about drops I was a little disappointed by how massive it makes the phone and the screen protector feature really hinders the ability to swipe input text.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi IrishGreens,

      Although we are glad that the Defender case is taking care of your Galaxy S7, we’re sorry that it is hindering your touchscreen experience. This is not typical and we absolutely want to rectify this unfortunate issue. Please feel free to give our friendly Otters a call at 1-855-688-7269, and we will be happy to get a warranty replacement arranged in practically no time at all!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is careless with things, so I got him a defender because of prior purchases, I do not have to worry about him dropping the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Wifes phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the kids always on her phone even the two year old can't destroy this phone. As always otter box knows how to keep us protected

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this case offers a good protection for your phone. Also, it is have the plastic screen protector for the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son saw it had to have it. His a big fan of otter box. So far he haven't said anything about his phone breaking. So I think it's good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protects phone well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my OtterBox to death. I've dropped my phone down a flight of 15 stairs carpeted so it got a good bounce. On the last bounce up off the last stair about 3 feet up and speed from the fall crash down on cement and bounce back up into a wall and never dropped the call. Twice I've done this and phone is absolutely fine. Only complaint I have is I wish they made a flexible membrane that could cover the button and covered the top near camera and earpiece with something. I get a lot of dirt through the top.other than that it's awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    PHONE COVER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE OTTERBOX PHONE COVER SHOULD BE THE ONLY COVER YOU BUY. IT PROTECTS YOUR PHONE FROM DROPS AND SOME MOISTURE.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I like this case & recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is just what I need for my phone. Nothing flashy, sparkly or tacky. Just phone protection and piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for my phone. I use my phone while working and need top level protection for my phone. That is why I always go with Oterbox.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powder makes the best phone protection. You will never have to pay for a crack screen or the phone looking old are Raggedy. Just buy one

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    High Quality Case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my husband who works a construction job in quarries where there is lots of dust & mud.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    S7 Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very rugged and durable product. Dropped my phone as soon as I put this case on it and my phone was not damaged. Typical for otterbox.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    bulky but durrable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting use to it. It adds a lot of bulk which I assume means protection. time will tell as I am somewhat hard on gadgets.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone case.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case very durable I've dropped phone with case on protected my phone works great I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    a good case to prevent accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work as a mechanic and it can be very rough on a telephone at times my case protects my phone from being possibly destroyed at times

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Nice case for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case holds the phone very secure. Easy to use touch screen, keeps phone from getting scratched. Feels good in hand, grips well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Case to Protect Your Investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case looks great and appears to be about the best at protecting your phone. It does make the phone larger, but that is a minor detail

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great case all outerbox cases are great no matter what phone it made for so tbis no difference. This great item and feels great

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    No Worries!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell very confident in carrying my Samsung S7 in the OttrerBox Defender--a great product for a first-timer with an expensive Smartphone!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I have otter box defender on everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have put an otter box defender on every phone I have had for the last several years. I have never had my phones or tablets get damaged.

    I would recommend this to a friend