Customer Ratings & Reviews
- Model:
- 77-52912
- SKU:
- 4983216
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Defender Series Case's protection, fit, and ease of use, with many praising its durability and how well it fits the phone. They also appreciate the case's grip and find the price reasonable. However, customers are negative about the screen protector and some find the case bulky and heavy.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Screen protector
Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.dropped samsung 7 while in otterbox=cracked screen
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Xray79,
Cracked screen = sad Otters. We're so sorry to hear that your Galaxy S7 had a fatal fall while in the Defender case. We test our products extensively to ensure that they provide the best protection possible, but unfortunately, every drop has unique dynamics and angles, some of which are beyond our control. Even though the warranty does not apply to the Samsung product itself, we would love to send a new OtterBox in the event that your current case was also compromised. Please feel welcome to call our awesome Otters at 1-855-688-7269, and they'll gladly sort this out for you.
Sincerely,
OtterBox Customer Service Team
Very nice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and nice black color. I had bought it for my father and he is very happy that it is not bulky. He loves the color and the slimness of the case and also the clip.
I would recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Bulk
Good protection but reduces speaker level
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case offers good protection but seems bulky and reduces the ability for your callers to hear you. I dislike the plastic Window as it doesn't fit snugly in all places reducing the effectiveness of touch.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Lduer772!
We hear you loud and clear - and we think people on the phone should as well! Due to your audio issues and your screen protector not fitting as snugly, we think there could possibly be a misalignment or defective issue going on. Our handy Otters have a couple solutions that we could examine, so just ring them up at 1-855-688-7269, and they'll happily work with you!
In terms of the case design, the added bulk of the Defender case does provide increased protection, but we understand that sometimes it doesn't fit everyone's style. We do have a couple slimmer case models that you might enjoy even more! Please feel free to take a look at the links below, and let us know if you have any questions!
https://www.bestbuy.com/site/otterbox-commuter-series-case-for-samsung-galaxy-s7-cell-phones-black/4914700.p?skuId=4914700
https://www.bestbuy.com/site/otterbox-symmetry-series-case-for-samsung-galaxy-s7-edge-cell-phones-black/4911402.p?skuId=4911402
Cheers,
OtterBox Customer Service Team
- Cons mentioned:Screen protector
Otter box is always good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried the newer lifeprood and took it back the next day because I didn't like the space between the screen and the screen protector. I bought this case because I know it's good.
I would recommend this to a friend - Pros mentioned:Protection
Quality you'd expect from Otter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you've owned a Otter Box before, then you know about their quality. This works and is a viable option to the lack of tempered glass protectors that fail to protect the entire screen.
I would recommend this to a friend - Pros mentioned:Protection
Great Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Otter Box cases, they really protect your phone. Only complaint is the limited color choices for my style of phone. Have purchased a case like this for every phone I've had.
I would recommend this to a friend - Pros mentioned:Protection
Great case!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the camo version of this for my last phone. No damage to mm phone in 3 years. I will always buy otter box. So far with the new phone it's working just as good as the last one
I would recommend this to a friend - Pros mentioned:Protection
Over the top protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is worry-free protection in all my situations. This is my second purchase and have have not been dissapointed this second trip. My first box for my galaxy (evo) lost its shape after a short period, but this one seems to have modified its quality.
I would recommend this to a friend - Pros mentioned:Protection
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriend had a lifeproof that fell apart in 6 months so I told him to go with otter box and he loves it. I am a life long otter box person myself. Def recommend
I would recommend this to a friend - Pros mentioned:Protection
Pretty and safe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a bit clumsy and needed something to protect my phone. Had another cover on it and it was not doing the job. This Otter box is feminine looking yet very tough. Highly rate
I would recommend this to a friend - Pros mentioned:Protection
Husband's choice and he likes Otterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone doesn't go anywhere without a case and it's almost always the Otterbox defender. Have them on several devices in the house and really hold up well and offer great protection.
I would recommend this to a friend - Pros mentioned:Protection
Otter Boxes are Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used this product on many of my phones and they offer great protection. I left it on my hood once and it flew off while I was doing 40 mph and the phone didn't have a scratch.
I would recommend this to a friend - Pros mentioned:Protection
Great Phone Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cover is great, and offers good protection for your phone :) I have already dropped a few times, and this otterbox kept my phone from getting damaged. Great Buy!
I would recommend this to a friend - Pros mentioned:Protection
outterbox phone case
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the best Brand phone case to protect your phone from drops and falls . this case will protect your phone ...
I would recommend this to a friend - Pros mentioned:Protection
Great Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for someone else, who has a habit of dropping things, so far there has been no damage to the phone at all, even though it has been dropped a number of times.
I would recommend this to a friend - Pros mentioned:Protection
Protection from most everything !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case takes the fear of drops, dust clogging input ports, etc., and offers great screen protection. Watch the demo video it details it all. And the warranty is lifetime!
I would recommend this to a friend good cell phone cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hard pressed to find a cover and belt clip holder seeing how I have a s7 phone . You guys had one and saved my day . thanks
I would recommend this to a friend- Pros mentioned:Protection
Otterbox Reliability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox is certainly reliable for protecting devices. As always this is a little bulky but my husband loves it. No worries about the phone getting damaged with the Otterbox.
I would recommend this to a friend - Pros mentioned:Protection
Otterbox!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this protection I have dropped my phone accidentally down the steps and picked up my phone and it was good a new. Never leave the store without an otterbox worth the money!!!
I would recommend this to a friend - Pros mentioned:Protection
Phone protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Otter box has already paid dividends. I dropped my phone on driveway and had no damage. Like the screen protector as well. Great investment, especially when it was on sale
I would recommend this to a friend