Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $44.99

Customer reviews

Rating 4.7 out of 5 stars with 4217 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Defender Series Case's protection, fit, and ease of use, with many praising its durability and how well it fits the phone. They also appreciate the case's grip and find the price reasonable. However, customers are negative about the screen protector and some find the case bulky and heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 4,217 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the defender case is a great case it protects my Samsung s7

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Like the color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case and it provides good protection, I will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case dropped my phone a few times and no damage at all

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    great sturdy case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great sturdy case comfortable and fits the hand nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm all butterfingers when it comes to my phones so this case is perfect. I dropped my other phones so much, I wondered how they held up as long as they did. I've dropped this one a few times and it didn't bother it because of the case.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prevents my phone from breaking. Like the cover and color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no background noise when talking on my phone, which has been a problem with other brands. It is super protective which makes me feel safe about carrying my phone anywhere!! Otterbox is an awesome product!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Tough Case for drops

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough but larger size if for pocket use. Mic a little harder to hear given thickness of case but dropped several times and no concerns. Typing is harder with built in screen. Need to take time to press keys. For protection 5, for size 3, for mic sound 3 and for typing 3.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi s7er,

      Thanks for your honest feedback! The Defender should not hinder your touch screen interaction or audio experience. We are sorry that this is happening and we certainly want to help out. As far as it being a bit too bulky for your pockets, maybe our Commuter or Symmetry case would work out better. They are both slimmer than the Defender and they still offer great protection. Check out the links below for more information on those cases.

      http://www.bestbuy.com/site/otterbox-commuter-series-case-for-samsung-galaxy-s7-cell-phones-black/4914700.p?id=bb4914700&skuId=4914700

      http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-samsung-galaxy-s7-cell-phones-black/4914508.p?id=bb4914508&skuId=4914508

      If you do want to stick with the Defender please give our helpful Otters a call at 1-855-419-7417, and we will be happy to assist with the audio and screen protector problems.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great case!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the OtterBox - Defender Series Case for years. It has saved my phone from damage time after time. I felt it was time to replace the case because it was starting to look a bit worn from my hard usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my second case I had purchase for my husband cell phone. The first one I ordered on other company and he didn’t like. So when he saw this one got crazy because it was exactly what he was looking for. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this case gives great protection to the S7.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Very durable, easy to remove

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product for protecting your new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is not only pretty but it definitely is very durable. I took the plastic cover off and use a tempered glass screen protector. So far there has been no damage to my phone and I've dropped it quite a few times already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the otterbox - defender series case for the samsung galaxy s7 is a great product. it is very durable. keeps your phone safe. all other stores don't carry this anymore. this was the last place i could find it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great quality.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality of the case as it is more substantial than most and I believe it will be very durable. The only issue I have had with it is that by its design, my clothing and my seatbelt sometimes interfere with my phone properly seating in the case, especially if I am seated when I try to return my phone to the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    The case stays clean

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case protects the phone and it stays pretty clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter box defender for S 7 phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not replace my 4 year old case. It’s good and was on sale. Only problem is I don’t have enough strength in my hands to pull the rubber case over the frame to make a good seal. Usually when I buy an item in the store, the staff do this for me! I miss that!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great case for Samsung 7

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case, durable and fits the Samsung 7 nicely

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great for protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great for protection but adds too much bulk

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Chipps,

      Thanks for the feedback! We’re glad that the Defender is taking care of your Galaxy S7. We’re sorry that it is a bit too bulky for your comfort level. You may be more interested in our Commuter or Symmetry case. They are both slimmer than the Defender case and they still offer great protection. Check out the links below for more information on those cases. Of course if you have any questions please do not hesitate to give our friendly Otters a call at 1-855-419-7417.

      http://www.bestbuy.com/site/otterbox-commuter-series-case-for-samsung-galaxy-s7-cell-phones-blue/4914507.p?id=bb4914507&skuId=4914507

      http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-samsung-galaxy-s7-cell-phones-gray/4983206.p?id=bb4983206&skuId=4983206

      Cheers,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only ohone case I would trust for phone protection.

    I would recommend this to a friend