Customer Ratings & Reviews
- Model:
- 77-52916
- SKU:
- 4983220
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Defender Series Case's protection, fit, and ease of use, with many praising its durability and how well it fits the phone. They also appreciate the case's grip and find the price reasonable. However, customers are negative about the screen protector and some find the case bulky and heavy.
This summary was generated by AI based on customer reviews.
Great case but it does not fit the S7 Edge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I had to return because it didn't fit my S7 Edge
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Yolo20,
We're sorry for any confusion about the case's compatibility! The featured Defender Series was designed specifically for the Galaxy S7, so it would not be a match for the Galaxy S7 Edge. If you give our expert Otters a ring at 1-855-688-7269, we'd be more than happy to point you toward something a bit more fitting!
Happy Holidays,
OtterBox Customer Service Team
Dusty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If dust did not get under screen cover so easily the product would be great
I would recommend this to a friendOtterBox - Defender Series Case for Samsung Galaxy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works like its suppose to. other one lasted 3 years
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Taylor,
We're glad to hear your last case went the distance and we're confident this Defender Series case will do the same. If for some reason it gets damaged, you can take advantage of our limited lifetime warranty. Should you have any further questions or concerns, please feel free to give us a call at 1-855-688-7269 and we'd be happy to help!
Cheers,
OtterBox Customer Service Team
Sturdy case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is sturdy but it is hard to remove the phone from the belt clip
No, I would not recommend this to a friendGreat but doesn't work with Gear VR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is great, but unfortunately not very useful when you utilized the gear vr
I would recommend this to a friendotterbox is getting cheap in quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have use otterbox cases for years. I have noticed the quality slowly go down.. I upgraded to a galaxy s7 and bought a otterbox defender it lasted less than 2 weeks before it was falling apart. I also have several pieces of defender cases left over from my s6. Am looking for a better case for my phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi matchu,
Thanks for being a fan of our products over the years! We are sorry that your latest Defender case is letting you down. We assure you that this is not typical and we absolutely want to help out. Please give our friendly Otters a call at 1-855-419-7417, and we will be more than happy to get a warranty replacement set up for you.
Best,
OtterBox Customer Service Team
poor belt clip
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have had several otter box cases, only draw back weak belt clip design
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
Thanks for choosing our cases when it comes to your phone’s safety. We are sorry that the belt clip holster is letting you down somehow. We would like to get more details so that we can help out. Please feel free to give our friendly Otters a call at 1-855-688-7269 and we will gladly assist in any way that we can!
Best,
OtterBox Customer Service Team
Screen gets dirty easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen scratches easy and doesn't stay clear. Clip seems bulky.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Sammy,
We are sorry that the screen protector on this Defender case is getting scratched up and that the belt clip holster is a tad too bulky for your comfort level. Although it is better that the screen protector is getting battered and not the Galaxy S7’s screen, we understand why this is not ideal.
If you feel that the case is compromised please do not hesitate to give our friendly Otters a call so that we can get a warranty replacement arranged. We can be reached at 1-855-688-7269 and we are happy to help!
Cheers,
OtterBox Customer Service Team
It alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This pink otterbox starts to get dirty on grippy part real quick.
I would recommend this to a friendclear picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson was very knowledgeable about product. Very patient
I would recommend this to a friendVery good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the products for my daughter phone. And she enjoyef it
I would recommend this to a friendOkay Purchase- Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with the phone- overall better than the S5.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's hard to use the buttons, volume, and start buttons.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Earbud,
We are sorry that the control buttons on this Defender case are being a bit difficult. We understand why this is disappointing and we certainly want to help out with this abnormal dilemma. Please give our friendly Otters a call at 1-855-688-7269, and we will gladly assist in any way that we can!
Best,
OtterBox Customer Service Team
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The otter box in pink is a fairly sturdy and durable case.
I would recommend this to a friendScreen gets dirty easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen easily gets ÷dirty and is not scratch resisitent
No, I would not recommend this to a friendDid not last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.case fit like it should but was tore up in 6 month
No, I would not recommend this to a friendIt's okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alright but dirt gets in between the case and the phone
No, I would not recommend this to a friendok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alright let see how well it last over the long haul.
I would recommend this to a friendStrong when you drop phone strong shell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cracked plastic case when putting it on kinda weak
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We’re sorry that this Defender case cracked while installing it on your Galaxy S7. This is understandably disappointing and not at all typical. We absolutely want to rectify this unfortunate situation as soon as possible. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement set up!
Happy Holidays,
OtterBox Customer Service Team
Great for protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Issues, have to press very hard & cracked quickly.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi DayB,
We’re sorry that this Defender cracked on you! That is certainly a bummer and we absolutely want to help out. Please give our friendly Otters a call at 1-855-419-7417, and we will be more than happy to get a warranty replacement set up for you in practically no time at all!
Best,
OtterBox Customer Service Team