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Customer Ratings & Reviews

Your price for this item is $44.99

Customer reviews

Rating 4.7 out of 5 stars with 4217 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Defender Series Case's protection, fit, and ease of use, with many praising its durability and how well it fits the phone. They also appreciate the case's grip and find the price reasonable. However, customers are negative about the screen protector and some find the case bulky and heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 4,217 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent protection for my Galaxy phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox Defender has never failed me. I've had several. They are the best for protecting the phone and allowing full access to the phone's functions. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Serves its purpose

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit bulky which helps it from any accidental drop. At times I have trouble using the Samsung Pay feature or getting the notifications and settings drop down menu. If you are concerned about your mobile phone breaking I do recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love Otterbox!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every phone I have has an Otterbox case. I have dropped my phone countless times and it is alive and well without any damage at all. These are a must have!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is great, definitely recommend buying it. I had mental breakdown and whipped my phone at the floor, not a ding or scratch!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good phone protector

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked well to provide protection for phone however, it tends to get dust and particles between the screen and the clear screen cover. I find myself periodically taking the cover off to wipe everything down.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for your phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for protection for virtually any phone, the Otter Box is the way to go. It totally protects any phone it covers.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Holster Available

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best holster available for any cell phone. I've been using otter box only for three years. I'll never use another product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great protective case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard time getting it on at first but now its a snap. Love the fact that if I break it, there is a lifetime warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is good against drops but like others have said. The screen protector is not flat against the phone, so you have to push hard when typing.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi rock819,

      We’re glad that the Defender is taking care of your Galaxy S7. We are sorry that the screen protector is not sitting flat against the phone screen. This is not typical and we certainly want to get this resolved for you. Please give our friendly Otters a call at 1-855-419-7417, and we will be happy to get you set up with a warranty replacement.

      Cheers,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Only Otterbox for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only ever used Otterbox Defender cases for my smart phones. This case gives me worry-free protection for my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love otterbox cases

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a huge fan of otterbox cases. There isn't a device in our house which otterbox makes a case for that doesn't have one of their cases. I generally place a device in the case and never worry about it. If I was to complain about anything is we have gotten into using tempered glass protection on our devices and would like the defender series to match up to the tempered glass protector a little better when we take the plastic shield off.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids with phones...then you should definitely protect the phone with an otterbox!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very sturdy phone protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great and is very convenient for clipping on and off of a belt while at work.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    the best cover for protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best cover for your phone. It is easy to install and provides great protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case for my Samsung S7.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted to own an Otterbox so when this one was sale, I headed to my local Best Buy. Quality is excellent and provides good protection for my S7. I removed the screen protector and the coverings for the headphone and charge ports. The screen was experiencing sensitivity issues and the two ports were always sticking out, which I did not like. The holster is well made and the phone snaps in without a problem. Overall, a good buy and I would recommend this case to anyone wanting great protection for your Samsung S7.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what is says. Provides protection. Drops are not a big deal anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Awesome Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is awesome it was dropped and Baubled the other day and it looked like it was a pretty bad gash but it worked to protect it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome case for phone protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very good for keeping your phone well protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my otterbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Otterbox, it was on clearance therefore I could only get in black. I'd much prefer a different color. I've dropped my phone meny times on concreat . But my otterbox is on the job. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Meh..it's a case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I overpaid a bit for this case. It keeps my phone clean-shaven, and protects the screen from major scratches, but small debris gets under it easily. Not terrible, but not great

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi MixMastaMetal1217,

      Thanks for your feedback! We’re glad that the Defender is taking care of your Galaxy S7. We are sorry that debris is infiltrating the perimeter though. This is not typical and we’d like to see if we can resolve this issue for you. Feel free to give our helpful Otters a call at 1-855-419-7417, and we will be happy to assist in any way that we can.

      Best,
      OtterBox Customer Service Team otterbox