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Customer Ratings & Reviews

Your price for this item is $44.99

Customer reviews

Rating 4.7 out of 5 stars with 4217 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Defender Series Case's protection, fit, and ease of use, with many praising its durability and how well it fits the phone. They also appreciate the case's grip and find the price reasonable. However, customers are negative about the screen protector and some find the case bulky and heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 4,217 reviews
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    I like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this outter box with my Samsung Galaxy s4 phone. I decided to take it off. I thought it was to bulky. Guess what? Big mistake. I dropped my phone and my screen cracked. That's why I had to by a new phone and a new otterbox defender for my Galaxy s7. I won't take the case off this one. That's for sure.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good Prtoection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover is definitely made for the heavy handed or people who drop things a lot. It is made well, fairly easy to install and remove, but after and all day outing, it is heavy to carry. The unit comes in two parts, and inner and outer layer and turns a Samsung S7 into a unit the size of two decks of cards. Even as a new smartphone user, this is bulky and using the volume and on/off is a little awkward. Tuff unit though.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Up to Otter Box standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Otterbox defender series phone case spanning 5 years and it's just as durable as my first two. I've had these cases tumble down cement stairs like a slinky and not even get a scratch. My only cons with this model is that, 1: the case is harder to take off than previous models, and 2: the screen protector is not as sensitive as previous models. Hence 4 out of 5 stars. Other than that, I highly recommend this case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone case. It protects my phone very well. I drop it all the time. They only thing I don't love is the screen cover greatly reduces the sensitivity of the touch screen. I did adjust to it pretty quickly and it's a good trade off for not worrying about damaging my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection, but makes it a big device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have only had OtterBox products on my phone, this one seems to make the device so large it barely fits in pants or shirt pockets. I love all the protection is gives, but this makes the phone hard to use as it is sometimes hard to get the phone out of a pocket because it is so large and the material grabs the pocket liners. After this case breaks down I will go with a ~$15 case that doesn't double the size of the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox is a good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought otterbox in the past, went to a different brand but ended up coming back to otterbox.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love my otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a bit on the expensive side but if you're like me and drop your phone a lot this will save you hundreds on replacement screens and handsets. When I took the case off after a year of dropping it the phone still looked brand new not a single scratch on it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Did not plan on Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the Best Buy Platinum Series case, but was told that it was not available due to design issues. The Otterbox has been tested several times now. Overall good protection, the edges of the screen are a bit hard to touch... it is hard to pull down the top edge to clear items, both sides are harder to use when using the keyboard vertically. Easier access to my microSD card would be nice, not that I need to remove it often.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case weak belt clip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box case does a great job of protecting the phone, especially the glass screen. The belt clip works better than others I've used with one exception....The actual clip is rigid plastic and doesn't bend or flex. It holds tight until it snaps off. I've broken 2 of these in the last 3 years. Otter box needs to strengthen the clip or make an easily replaceable inexpensive replacement clip available. otherwise, great case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best protection money can buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not even activate my S7 to carry with me until I was able to purchase the Otter Box Defender. It is by far the best phone protector on the market. Never have had a claim with my phone being protected by the Otter Box Defender. Absolute must have for any expensive phone.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Love Otterbox Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Longtime Otterbox fan- have dropped my smartphone from precarious heights, been thrown a time or two and abused by my kids- never an issue with the protected phone. Only wish 1) the screen protector was more durable & allowed less moisture to become entrapped underneath. 2) it had a surface easier to deep clean- between kid grime, yard debris & hospital work, all the nooks & crannies are a pain to clean regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The Best Thing to Protect Your Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since First Purchasing a Defender Otter Box Last Year-I Learned First Hand How It Can Protect the Phone-When the Phone was Traded In for an Upgrade-It Looked NEW--Rcvd Highest Trade in Value--The Minute-I Rcvd the S7-Purchased Another Defender Otter Box to Protect the Phone-It is a Life Saver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the Otter Box series case, but unfortunately it was not the correct case for my phone. I think that the product is good but the price is a bit too high.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case to protect my Grandson's Samsung Galaxy S7; he has two of the cases now - one he mounted to his bicycle. He is a rough and tumble kid, but the case (so far) has protected the phone well - now if I could just find a flexible case for the kid; he keeps getting banged up!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great Protection, But Slippery

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case gives amazing protection and has kept my phone from cracking after several drops. Unfortunately, many of those drops were caused by the case's lack of grip rubber. If you don't hold the phone tightly on the sides, using the power and volume buttons for grip, it will slip right through your hands. Overall a good case and worth the low asking price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love otterbox!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my phone 3 years ago and had the otterbox the whole time. My phone still looks new even after accidentally dropping it on cement. The otterbox I had got worn out looking but was still doing its job of protecting the phone so I wanted a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is hard on his phones so this was the perfect choice. It’s think and very protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have kids and they are constantly messing with my phone (dropping it, getting the screen dirty, etc.) I love this case because my kids are able to be hands on with my phone without damaging the actual phone. Every time I take the case off to wash it, my phone still looks brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Stout Protection in Sleek Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted the case thinking she would destroy the phone. I wanted her to get the case so the phone would stay in her hand. The rubberized portion is easy to grip and offers a nice bit of padding for accidental drops. This also works with the wireless chargers that Samsung offers as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hubby is hard on phones, this case is a life savor. Love it. It’s durable but nice looking.

    I would recommend this to a friend