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Customer Ratings & Reviews

Your price for this item is $49.95

Customer reviews

Rating 4.7 out of 5 stars with 4217 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Defender Series Case's protection, fit, and ease of use, with many praising its durability and how well it fits the phone. They also appreciate the case's grip and find the price reasonable. However, customers are negative about the screen protector and some find the case bulky and heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 4,217 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    nice cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for protecting my phone.very rugged cover

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job intended. Protects the phone as designed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case for an active lifestyle. Great protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My phone is now safe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I had to go on the Internet to see how to use the case. I'm not very good at things like this. But once I had my phone secured in the case, all was good.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects great. Never had any problem with otter box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for my daughter new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my daughters new phone. It protects the phone from all of the hardships from and 11 year old.. With all the drops, spills, and her little brother throwing it around the phone has survive. The perfect case!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Will be returning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case for my new phone purchase as I had used a Defender series case for my previous phone and loved it. Unfortunately the quality of this particular case seems to have diminished recently. After only light use over the course of two days, I already had annoying pieces of dirt/debris building up between the built-in screen protector and my phone's screen. More problematic was the fact that accessing the swipe-down menu on my phone was extremely difficult. The design of this case covers up too much of the top portion of the screen, good luck trying to access your notifications. I returned this case and got an Otterbox Symmetry Case. It doesn't offer as much protection but I can view my notifications easily now.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Robert,

      We are sorry that the Defender for your Galaxy S7 was giving you trouble with dirt infiltration and touchscreen interaction. We completely get why that would be disappointing and we assure you that this is not typical. We are glad that our Symmetry case is working out better for you. If you ever need any assistance with your OtterBox please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Great phone case for a beginner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it had it for 5 months would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    good otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps her phone proted would recommend to anybodys

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought life proof bramd but after destroying 3 ,I thought I would try defender. I did not realize it's not waterproof otherwise I would not have purchased since I work around water. The case does however protect against drops well.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Rebecca,

      We sincerely apologize about any miscommunication regarding the protective abilities of our Defender series! True, OtterBox cases do not protect your device from water, nor would we recommend submerging them in any liquids. We sincerely hope that this fact does not turn you away from OtterBox for good, and if you have any future questions, please don't hesitate to contact our wonderful Otters at 1-855-688-7269. They're always delighted to provide assistance!

      Warmly,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is hard on his phone and this works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case for protecting phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased an Otterbox case for my last 2 phones and recommended/purchased this case for my father. Generally, I get the Commander case but this time I purchased the Defender because it was on sale. It is a very sturdy case; however, because of the cover you have to push on the screen a little harder than usual.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    hvy duty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you want top protection for your phone this is it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case good for protecting phone from breaking

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    very good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product works as advertised and easy to put on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drop protection is great. Dropped my phone but it's still perfect due to the case. Bottom seal doesn't sit flush after charging, realign by opening USB flap and headphone jack flap and push rubber back onto the plastic case

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Great cover for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps our phone safe from bumps, easy grip is good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First time buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVEN'T DROPPED MY PHONE YET. HOPEFULLY IT WILL BE PROTECTED WHEN I DO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a new phone. I was coming from the Galaxy S5. I skipped the S^ due to lack of external storage. The S7 is awesome faster than the S5 better processor. External SD card 200GB. Water Resistant too.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    my second otter box purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection and easy to take apart and clean.

    I would recommend this to a friend