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Customer Ratings & Reviews

Your price for this item is $49.95

Customer reviews

Rating 4.7 out of 5 stars with 4217 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Defender Series Case's protection, fit, and ease of use, with many praising its durability and how well it fits the phone. They also appreciate the case's grip and find the price reasonable. However, customers are negative about the screen protector and some find the case bulky and heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 4,217 reviews
  • Rated 5 out of 5 stars

    Awesome otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only case I put my smart phone in , I have had three different smart phones and I put all three in otterbox cases . Not one of them have been damaged and I work construction. Would suggest this product to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It fits and protects perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all other OtterBox protection devices this one works great. I have used them in the past and also on my new phone and I have dropped them all and no damage was caused. Normal operation for the Defender.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love using the Otter Box case on my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the Otter Box case on my previous phone. It phone still looked like new when I took it out of the case that I had been using on it for over 3 years. With that knowledge, I knew I would buy one for my new phone too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to use Lifeproof case, but it was user proof. No one could hear me when I used it to call. This Otter box case is very strong and I can use it for calling! It also keeps my phone looking brand new!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection for my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tough case does a good job protecting my phone. Unfortunately, when I wear the clip on my belt, the top of the clip pokes me in the side because the clip extends above the waistline of my pants. So, isn't very comfortable to wear. If I have the phone in my bag, with just the cast, but no clip, then all is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've like the Galaxy line for a while and with the expandable memory brought back on the 7 it's great. The battery lasts all day when using the battery save mode and you still have all the functions available for use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a phone case for my new phone and heard OtterBox is one of the best. Original price was $49, but I found it on sale for $19. So far it has been a great product. Feels very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality cover!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cover! Everyone knows that Otterbox brand covers are excellent quality phone covers. The sales agent even price matched it for me from the same one on Amazon. He saved me over 50%!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new Otter Box Defender case for my Samsung Galaxy S7 cell phone. It is very durable. I also like the color. I chose this series because of the screen protector and the holster clip. I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone Protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a otter box with each upgrade because I know it is going to protect my phone from breaking when it gets dropped or beat up a little. This is definitely worth your investment and cheaper in the long run to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used an otter box for years to protect my phone. When you accidently drop your phone from 6 feet up while getting out of a truck & there is not a scratch on it? Well, that's a great product & investment!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Disappointing screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first purchase of an otterbox case after hearing nothing but praise about them by others. The case offers good drop protection and fits perfectly everywhere except for the built in screen protector. A sizable gap between the protector and phone screen results in low touch sensitivity. With the edges of the screen especially difficult access (i.e. notification pull down). Worst of all the the gap and opening at the home button allows dirt/grit to get in between the case screen. My wife got the same case in a different color than me and had the same issue. Which means it's even a very poor design or (if they were both defective) very poor quality control.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi KayTea,

      We are sorry that both you and your wife have a Defender case with a gap underneath the screen protector. This is understandably disappointing and we certainly want to help out with this abnormal predicament. When you get a moment, please give our friendly Otters a call at 1-855-688-7269 and we will gladly assist in any way that we can!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    We love Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case made my son's phone seem like new. He was passed one down from his brother, but by adding a new Otterbox Defender case his looks brand new and will land a lot longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For every phone I've had for the past 7 years I've only bought the Otterbox Defender cases. I've dropped my phones many times without incident. I LOVE this brand and they have great customer service too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not find this on Amazon check with best buy Wow they had it. I order it, had it shipped to the store website said 7 days it was there in 5 days nice very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box always a great asset for your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses this one and she is very happy with it. Even though her phone is water prof it is nothe shatter nor scratch proof. This has saved her phone on multiple occasions and she is happy to have it in pink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my son when he got his first expensive phone, knowing he would drop it and be rough on it! This case has been great, protected the phone throughout everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable case that saves my phone if I drop it. I am around my kids a lot and they love to watch videos and occasionally drop my phone. This case is great for kids and jobs that work around heavy objects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great case for my phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case works great for my phone. Very sturdy. And getting it on sale was a big plus. I believe it will last a long time and all the cutouts are in the correct place.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessity!! did not like pink but that was only color available

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey wendyupright,

      We're glad to hear that we hit the mark in terms of a protective case for your Galaxy S7, but we apologize that the color wasn't exactly what you were looking for! It looks like the Best Buy page currently sells five different colors for the Galaxy S7 Defender series, and we would recommend checking them out. Take a look via the link below, and call our helpful Otters at 1-855-688-7269 with any further OtterBox questions!

      https://www.bestbuy.com/site/otterbox-defender-series-case-for-samsung-galaxy-s7-cell-phones-blue-gray/4914500.p?skuId=4914500

      Happy Holidays,
      OtterBox Customer Service Team otterbox