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Customer Ratings & Reviews

Your price for this item is $49.95

Customer reviews

Rating 4.7 out of 5 stars with 4217 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Defender Series Case's protection, fit, and ease of use, with many praising its durability and how well it fits the phone. They also appreciate the case's grip and find the price reasonable. However, customers are negative about the screen protector and some find the case bulky and heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 4,217 reviews
  • Rated 5 out of 5 stars

    I like the way it attaches to a belt.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Samsung phone recently with this case. So far it is working well. When you load the phone into the case you hear a click and it is secure. Then it is secure on a belt. So I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protective case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our kids are rough on devices so this case has made the phone its in almost indestructible. It was a very wise choice and has saved us hundreds already!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed another one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace it. Originally got this 3 yrs ago and the bottom tore off b/c I was careless. Found it online while on vacation and stopped at the store to pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otto box cases on all my smart iPhones 4, 6 and Samsung s4 and s7. I have dropped them several times and once from over 15 feet to a concrete floor and no damage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent phonecase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the commuter case,but I work outside and it wasn't holding up. I ended up getting the defender and its been working much better for me. I suggest if you work outside or have a job where there maybe circumstances where you may have your phone out a lot and may drop it get the defender.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough looking and tough made phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look and construction of this phone case is great. The convenience of being able to clip it on my side for quick use combined with the look and construction make this phone case a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    essential for active young adults

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for my 22 year old grandson who works as a nurse's aide and is very active he needed something that was functional and protected his phone from falls and dropping this seem to fit the need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this case and bummed it is not being made anymore. Does not protect screen from heavy things falling on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for my smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have using Otterbox defender for years, the rubber housing usually dies and every once in awhile the case. It only takes contacting Otterbox and paying shipping to replace it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must for outdoor jobs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my husband and he loves it. He works outdoors and with a lot of dust but this case protects and keeps his phone clean. It is super sturdy and protects all the way around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Going great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 2 Samsung cell phones. Learning fast how to navigate our new phones. We are totally satisfied so far and a great perk is that we can come to classes at Best Buy for our questions!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Belt clip part needs better securing mechanism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your shirt is between your phone and the carrying case clip to your belt your phone might snap but it's not truly secure. After it's secured and you hear it snap it stays in place. Overall a good product needs some improvement. I feel very secure with the case around my phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid case, great option if you dont mind the bulk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had an Otterbox Defender for various phones over the last few years, always a great product. This one falls within that category, my only gripe was how hard it was to take off an on. Reason for this was the phone also was used in a Gear VR, it had to be removed in order to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PHONE CASE EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIFIC PHONE CASE WOULDN'T WANT ANY OTHER KIND! Otterbox makes the best most durable cases. I have always had one on all phones I've ever had. Thanks for making such great quality products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provides protection for my phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Otter Box Defender for my S-3 and when I retired it the phone looked brand new. As soon as I could, I got the Defender for my new S-7. It is well built and provides the protection I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids and I all have iur phones and ipods in Otterbox. We have never had to replace a screen or a phone. They are all like new condition.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    It will protect your phone, but bulky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will like the protection provided by this cae of you drop it, but its bulky and its screen protector leaves much to be desired as far as touch sensitivity. I like. It to armoring your car.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi BobinTexas,

      We're so happy to hear that this Defender series has been a layer of armor for your Galaxy S7! We apologize that the case feels a little bulkier than expected, and if you're looking for something on the sleeker side, we might suggest taking a peek at a few of our other designs for that device. Please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be more than happy to walk you through some different options!

      Kindly,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    It's great except the screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't until after I bought the case I began to read reviews about the screen and it's limit to the phone's touch screen functionality. I didn't even know it came with a screen I thought it was a case only. The screen and case fit my phone perfectly with no gaps or air bubbles. I noticed a lag when touching the edges sometimes but I thought it was because I needed an update. NOT!!! after the update there is still a lag when you touch and I found myself pressing harder to ensure the right symbols are chosen. I love the case but I can't deal with the screen protector. They should have made it where you can take the screen off manually from the case. All in all I say avoid the case. It's pretty and sturdy but what is the point if having touch screen phone if it barely works.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    For a friend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bough for a buddy of mine that ask me for recommendations for a very good and reliable case for extreme conditions. This does the Job, bought it previously for other phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad still had a flip phone and it was way past time for him to upgrade. I think he was worried he wouldn't be able to understand or something, but he has been catching on real quick!

    I would recommend this to a friend