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Customer Ratings & Reviews

Your price for this item is $49.95

Customer reviews

Rating 4.7 out of 5 stars with 4217 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Defender Series Case's protection, fit, and ease of use, with many praising its durability and how well it fits the phone. They also appreciate the case's grip and find the price reasonable. However, customers are negative about the screen protector and some find the case bulky and heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 4,217 reviews
  • Rated 5 out of 5 stars

    Excellent protective case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox case lives up to all the ads. It has protected my phone on numerous occasions when I dropped it. Touch screen with the protective cover over it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that Otterbox makes great cases for Samsung Cellphones. This is my 3rd one. I dropped my cell many times and the case protected it. Just a bit pricey though.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Otterbox case of this type. They are consistently durable and not terrible looking at the same time. The case is a little bulky, but it gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case, Otter Box is an excellent product overall, just wish it were made in the US.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had several of these because we just got 4 new phones in the family. We've also had one of these before. It's been a durable product and worth the extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is great. Holds the phone prefect. I really enjoy have this. I'm always dropping my phone. With this case, I have no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone has dropped so many time on my tile and have never cracked. The outer part starts feel lose after a year. I so recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Protected but bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case seems to offer great protection but the rubber backing is peeling away and so much dust gets in the button hole vetween the screen and protector.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi JH8700,

      We are sorry that this Defender is giving you some trouble and that it is a bit too bulky for your comfort level. Perhaps you would be more interested in the Commuter or Symmetry case. They are both slimmer that the Defender and offer great protection. Check out the links below for more information on those OtterBox cases.

      http://www.bestbuy.com/site/otterbox-commuter-series-case-for-samsung-galaxy-s7-cell-phones-black/4914700.p?id=bb4914700&skuId=4914700

      http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-samsung-galaxy-s7-cell-phones-black/4914508.p?skuId=4914508

      Of course, if you want to stick with the Defender, we can easily replace your damaged case through our warranty. Simply call our friendly Otters at 1-855-688-7269, and we will be happy to assist in any way that we can!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    seems normal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thick durable product. My husband has not experienced any issues so far. He doesn't like the clip because it is hard to fit it into a normal pocket so he doesn't use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for Galaxy S7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for the Samsung Galaxy S7. Very durable and can be worn several different ways. Can also be used standing on a table using the clip as a jackstand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several of these cases on my phones and they are very tuff. I have dropped my phone from the cab of an 18wheeler and theere was no damage to my phone at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used other cases and they have always broke on me. I drop my phone a lot and the case does its job, and if the case breaks they will replace it at no charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for someone that is rough on cell phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really protects your phone, it does increase the size quite a bit. and you have to press the buttons a little harder but it words as advertised. If protecting your phone is a top priority then this will be what you are looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox makes the best phone cases and they are very durable I would say I would buy another one but it seems like this one will never break.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection. I like that it comes with a integrated screen protector...saves having to buy a separate screen protector. Only con are the rubber plugs over the charger and head phone jacks. PIA to deal with so cut them off...not needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I expected from an otterbox product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had other otterbox cases in the past for other phones. This one is no different, they quality and fit is exactly what I expect from otterbox. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    only otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had otter box for many years its tough durably and it has saved my phone from many mishaps. Loved that if you have any problems with the case Otter replaces them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color, nice design, i have the blue and gray one, but its an otterbox, i don't expect anything but greatness, i have their cases on my phone, wifes phone, ipads,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great case! Rugged and will truly protect your phone. The best part is no matter where you buy it, otterbox always warranties their products!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screen sensitivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Phone but after upgrading from a Samsung S4 to the S7 they went backwards on the screen sensitivity . had no problems with the otter box defender with S4 . you got to push alot harder and no Rf sensor to use as remote and air gestures removed

    I would recommend this to a friend